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myrenttoown.com

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1.0 24 Complaints
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MyRentToOwn.com Complaints 24

ComplaintsBoard
A
7:24 am EDT

MyRentToOwn.com My refund

It clearly says 1-4 days...which has passed and still no refund

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N
4:07 pm EST

MyRentToOwn.com Phone number

Unable to contact the company in order to correct my subscription. All the numbers on the site are not the cirrr t numbers. They are numbers to the CDC!I need someone to call me ASAP regarding my account. My phone number is [protected]. Thank you

Desired outcome: To be given the correct phone number !

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R
3:40 pm EDT

MyRentToOwn.com Renttoown.com

Every month you take money i can't afford for some fake company to just do what they want with it and now that there's not just one bad complaint or review but there are hundreds so i just suggest you take care of everybody's money get it back to them or if you don't ill make sure i run in to you here in the heart of iowa before the blink of an eye

Desired outcome: 500$

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Is MyRentToOwn.com Legit?

MyRentToOwn.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MyRentToOwn.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, MyRentToOwn.com is known for their high standards and safety. If you're thinking about dealing with MyRentToOwn.com, it's wise to check how they handle complaints.

Myrenttoown.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Myrenttoown.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Myrenttoown.com you are considering visiting, which is associated with MyRentToOwn.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While MyRentToOwn.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 24 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Myrenttoown.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The myrenttoown.com may offer a niche product or service that is only of interest to a smaller audience.
  • MyRentToOwn.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
A
8:53 pm EST

MyRentToOwn.com can't cancel account anywhere

Keep trying to bill me even though they don't give proper way to cancel free trial

Desired outcome: Cancel it so they stop trying to take 69.99 from me

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K
8:50 am EST

MyRentToOwn.com Cancel my subscription !!

I signed up for your subscription only to find out that there is nothing to actually look at. $49.95 a month is a complete waste of time and my hard earned money for a bunch of scammers to just take! I want a full refund ASAP. I ALSO WANT MY SUBSCRIPTION CANCELLED ASAP! Have been recieving unwanted calls everyday sometimes even twice a day. Very annoyed with this company harassing me. I paid to find a place to live not to give you my money while you pretended to have homes available only to find out that there isn't any available like your company states there is. REFUND my money asap and CANCEL my subscription ASAP.

Desired outcome: Full refund and canceled subscription asap

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C
1:53 am EST

MyRentToOwn.com Rentoown

I did not authorize the 69.99 charge on my card

Desired outcome: Redund

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T
6:12 am EST

MyRentToOwn.com can't cancel trial membership because all 14 numbers the list are disconnected

I sign up for 7 day trial which expires 12/25/18. Upon trying to contact to cancel membership so no further charges are incurred every phone number they list online 14 that i found are disconnected therefore cant cancel. Filed complaint with BBB regarding this. I received confirmation email from them when i signed up for trial 7 days but cant email back to this email it came from. All i want is to cancel trial membership by 12/25 and not get billed for additional membership fees. The member id #[protected] was given to me in confirmation email and number provided to cancel is disconnected no question they are comitting fraud! I can be reached at: [protected]@gmail.com

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L
12:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MyRentToOwn.com rent to own properties listings

MyRentToOwn advertises that for a fee of $1.00, you can receive a 7 day trial period. After the 7 day trial period, then their is a $49, 95 monthly fee. After approximately 2 hours of using their alleged program, I din't receive any rent to own listings whatsoever throughout the entire Bay Area. Over the past two days, I have made numerous calls and spoken with several Supervisors at MyRentToOwn, complaining about this matter. I have been informed by everyone I have spoken with, that this matter will be immediately resolved. So far, nothing has been done to resolve this issue! After spending several hours of my time searching through their alleged site, I have continuously gotten the same results, a bunch of property purchases only, and after contacting some of the realtors involved, they never heard of MyRentToOwn, or gave them permission to list their property. THEY NEED TO BE IMMEDIATELY SHUT DOWN!

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Y
1:49 pm EST

MyRentToOwn.com myrenttoown.com & lexington law farm

This company is a scam who takes your money from your account with out your permission. I have told them not to take any money out of my account because I don't want them to run my bank card because I don't put money in the account they will over draft and I don't want any over draft fee. They waited a whole month till I put money in my account for my car payment that was due on the first and over draft my account and my car payment was was incomplete now. They took 49.60 and 50.00 from my account and won't due anything about & wont return my money .I had to go to my bank and have them put dispute and they had to give me a new bank card. Then they tried to lie and say it wasn't from them who took the money but the number I was given who pulled the money the bank had given me with the number and all there information. People please don't use there website or give any of your info or card/bank account info

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F
1:04 pm EDT

MyRentToOwn.com cancelling account

[protected] mem id
Called several times in attempt to cancel acct because every property I called about was not available as rent to own so im trying to cancel over phone they start telling me how it works and ive already checked out of conversation... If brokers say properties not available than your scamming point blank if this is not cancelled immediately ive ill call the police in commonwealth of virginia ill expect an email confirmation of cancellation and refund ive contacted my bank to alert them any charges are fraud and they will contact stafford virginia sherif

Read full review of MyRentToOwn.com and 2 comments
Update by fatimah wright
Aug 16, 2018 1:14 pm EDT

also as soon as i give id number than the phones start having problems and they cant hear me any longer i have to keep calling ive called in six times in an hour still no cancellation ... scammers

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thomasgree49@gmail.com
Del Valle, Texas, US
Sep 03, 2021 10:28 pm EDT

Cancel subscription

L
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lisarains
US
Aug 27, 2018 6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I wish would concel my subscription with your service i know longer need it.Thank u

ComplaintsBoard
T
5:24 am EDT

MyRentToOwn.com a transaction of $49.95, which I was told would be refunded!

On the morning of August 9, 2018 I noticed a "Pending" transaction of $49.85 in my bank account from SVCGS.COM. At that time I immediately called SVCGS @ [protected]. I spoke with your company representative, (a gentleman that goes by the name Dominic)
Reminder...
At that time the transaction was still "Pending".
Dominic cancelled a membership that I supposably had for a FREE month at that time, and assured me that the $49.95 would be deposited back into my bank account within 3-5 business days.
After checking my bank account the morning of August 10, I see that the transaction wasn't cancelled, but it went through, and the $49.95 was paid.
My name is Timothy Graves, ( if you record phone calls, then you'll see why I am VERY PISSED OFF!) I DO NOT APPRECIATE BEING LIED TOO!
I never authorized any type of purchase for $49.95! Therefore refund my money back into my account, to which Dominic told me it would be taken care of it!
So take care of it!
I will begin to use SOCIAL MEDIA (and every form of it) plus your website to completely give your present and future customers the information of how crooked and corrupted of a company you're running! When you allow your company representative to lie to someone in order to get someone's funds. That's known as a SCAM and I will be getting in touch with the BBB so that they too may forewarn potential clients.
I will be calling your customer service line AGAIN this morning at 7:00 SHARP! At that time I hope to hear that this issue will be taken care of in an orderly and professional manner.
Thank you.
Sincerely,
Timothy A. Graves

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ToTellTheTruth68
US
Aug 10, 2018 11:29 am EDT

Supposably is not a word. If you're going to go all over social media with your whiny [censored] complaint, learn proper grammar and spelling first, so you'll be laughed at a little less.

ComplaintsBoard
D
5:54 pm EDT

MyRentToOwn.com credit monitoring and home search

They have taken over $200 out of my account. Charged for two different services. No useage since the accounts were activated. They said they would not refund my money from april and may. The only thing they have done was cancel the account. I have contacted my bank and disputed the charges. I want my money back. Their number is 888-733-3920 please refund my money

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K
12:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyRentToOwn.com service

It's a scam. They get you to sign up with lexington law, but never send you listings. I called customer service and the rep must've just hung up. Don't do business with these [censored]. I was told I had to sign up with lexington to received listings. I signed up yesterday and i've yet to receive listings. Instead i'm getting calls from weird numbers

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D
12:15 am EDT

MyRentToOwn.com unauthorized charge

I did the $1.00 for a 7 free day trial membership with myrenttoown. I have been trying to cancel this membership for the past two days (could not get any access to anything). I have been unable to get it cancelled. I also noticed that back on 4/25/2018 they hit my bank account for $49.95... Which I did not authorize this deduction. I never went on their website before... From what it showed and said when I paid the $1.00 trial membership I had till 5/10/2018 till my trial membership was over. I did not authorize the taking of $49.95 out of my bank account. And I want it back! I have been trying to email them an can not seem to get any satisfaction in getting my trial membership or this $49.95 given back to me. If this is the way this company operates the better business bureau definately needs to be aware of this. Supposedly my account number is #[protected]

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lisarains
US
Aug 27, 2018 6:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

canceling my subscrition.

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Z
12:31 pm EDT

MyRentToOwn.com trial membership that I didn't apply too..

I been calling this people and never answer.. Its always this british specking and this is not the first time, I don't know how they get my card number and information when I didn't apply and they did this with my child support card and took out $80 dollar had to cancel the card and have a complaint with he company who issues the cards for child-support payments

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J
1:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MyRentToOwn.com membership

I saw in the craigslist a very good house to rent and I was very impressed about how cheap it was. I called to the phone listed and it was myrenttoown. I was excited about having a chance of buying a home. The attendance asked me to pay 1, 99 to have informations about the house. I did it. The attendance didn't find the house and asked me to see directly in t he site. I did it. I hang up the phone and I checked in the site and the house was not there anymore. I was sad and suspected about the site. So they keep send me email but I just didn't open. After a week, I just saw a 49, 90 debit in my account and checked what this was and it was a srvts charge. For what, I didn't know. So I called there and for my surprise it was about myrenttoown membership that I needed calcel after 7 days. I explained I didn't contract any membership and no one told me anything about it. The attendance told me this information is in the he site and I needed check by myself, than I have no rights for a refund. I was very mad and I called for my bank and they told me that is it was a product I could give them back but services I can't have this refund.
I called directly for myrenttoown membership phone and explained to the attendance the lack of information and they told me they sent and email that I needed check in the spam box because it's my responsibility to check my email to know this information. I asked him why the first agent didn't tell me in the first conversation that I would be charged after 7 days. He just said that this is the system of the company. Now, I ask: how am I having my rights about having a good information before using this kind of product? How can I trust in attendance of they are telling the truth or if they are fraudulenly hiding informations and letting you in a tricky trap?

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K
3:03 pm EDT

MyRentToOwn.com free week trial

I don't know what happened to my post so I will say this again. This company has made me lose faith in humanity. I signed up for the website a little over a week ago. I have been trying like crazy to find a home for me and my three boys, so I thought maybe I should give this a shot, it said it would show me rent to own homes in my area, and after searching and searching on my days off work and not having any luck I decided to try it. I paid the $1.95 for the week trial, and when the week is up you are suppose to cancel or they charge like $49.95 (not sure if the change value is correct) so I sign up expecting to see all these listings and I get two lol, they aren't in my area and one house was 1900$ a month and one was 900$ a month. Well needless to say I don't come from any kind of money and my full time job even on a good week with overtime could clear no where near that. No big deal though it was a couple bucks right? I thought maybe there was some search engine on it I was missing or something to find all these listings so I decided to take a look at it again after work one day. Anyway so i've had a terribly hectic work week, a sick kid who has passed his lovely stomach bug on to me, and when I showed up to work at four this morning there was no boss there to open the door. To make a long story short it's been a really bad day. Anyway I checked my email and remembered that I had signed up for this website so I run and grab the phone to call them before they take the fifty bucks off of my card. I call and the lady tells me that it has been a little over a week since I signed up and that they took the money. I started to panic and I told her my situation and that after paying almost all of my bills that was all I had to last me two weeks, and that I have three kids, trying to make it and to please please put the money back on my card. I didn't think there would be any kind of problem at all. I thought she would put the money back on my card and I could sigh a big sigh of relief and be very grateful. That's not what happened though she refused to refund my money and told me there was nothing she could do about it, I told her I wanted to speak to somebody over her and at first she tried to say that there wasn't anyone higher than her and when I told her I didn't believe that she then said they were all in a meeting. I broke down crying, fifty bucks isn't a lot to some big company but to a mother with three kids it can mean a great deal. I called my card and I have four dollars on it! I called back praying that somebody human would pick up and I got this other lady, she too told me it was "policy" and there wasn't anything she could do, I was still in tears and have been and I told her that I understood her policy and that I was so sorry that I forgot to call sooner but could she please understand how much I am depending on that money and please put it back on my card. She paused and said let me see what I can try and do for you. Finally somebody who understood! I stayed on hold for a few minutes. And when she got back on the line she told me that she explained my situation to her boss but they still weren't going to help me!?! Wait what?! Yes it doesn't matter how much I depend on that money to take care of my children.. They don't care at all that they are taking food right out of my babies mouths?! Did I hear this right? I lost it I had a meltdown and screamed some very i'm lady like words that I regret now because it isn't her fault, at least she had a heart and was willing to try. I hope the fifty dollars you kept serves your company well! Maybe you can buy some integrity with it!

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Y
10:35 am EDT

MyRentToOwn.com take my property listing off your website

I am a realtor. My listing at 7110 shelter creek blvd.in san bruno, ca is not a rent to own listing. I did not give you permission to advertise this property as such. I will be complaining to the ca board of realtors.

Attention people searching on the www.myrenttoown.com website - this is a scam. They are just posting the same properties that you can find on the mls. There is zero indication that any of the listings are actually valid rent to own offerings.

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12:57 pm EDT

MyRentToOwn.com listing and cancellation scam

The listing are normal listing you can see on zillow, nothing was rent to own. I called with in 7 day trial and the lady said it was canceled and today I see a charge! I called for a refund and they stated that I have never called and it was never cancelled so they can't refund me. I told them your calls are recorded for a reason look it up and refund me because it's not my fault she did not do he job. No refund was given, i'll keep calling until I do.

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8:49 am EDT

MyRentToOwn.com trial subscription

I attempted multiple times to call and cancel my subscription for myrenttoown.com because it did not give me the information that I needed to find what I was looking for. Multiple times I called the phone number listed and never could get anyone to answer. The trial ended and 49.99 was applied to my credit card on sunday and when I called the number, I got a message saying they were closed on the weekends. This site is a scam. They promise information to help you find a home and say that you can cancel anytime by calling the phone number but then noone answers and they take your money! Stay away from this site!

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m berry7
US
Jul 16, 2017 3:32 pm EDT

I was tricked into buying the credit repair with the lie that it would get me into a home with in a few days. This was such a lie and the listings where bogus when I finally got to them after 5 call backs and over 3 days. 5 fake listings they put up there. The companies that actually owned the listing said they are not even rent to own, or rental options for that matter. It is so said that people are so low they prey on individuals who are already having a hard time. I pray Gods mercy on them.

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Overview of MyRentToOwn.com complaint handling

MyRentToOwn.com reviews first appeared on Complaints Board on Jul 22, 2016. The latest review My refund was posted on Mar 26, 2022. MyRentToOwn.com has an average consumer rating of 1 stars from 24 reviews. MyRentToOwn.com has resolved 0 complaints.
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  1. MyRentToOwn.com Contacts

  2. MyRentToOwn.com phone numbers
    +1 (855) 458-2410
    +1 (855) 458-2410
    Click up if you have successfully reached MyRentToOwn.com by calling +1 (855) 458-2410 phone number 0 0 users reported that they have successfully reached MyRentToOwn.com by calling +1 (855) 458-2410 phone number Click down if you have unsuccessfully reached MyRentToOwn.com by calling +1 (855) 458-2410 phone number 0 0 users reported that they have UNsuccessfully reached MyRentToOwn.com by calling +1 (855) 458-2410 phone number
    Customer Service
    +1 (702) 224-2726
    +1 (702) 224-2726
    Click up if you have successfully reached MyRentToOwn.com by calling +1 (702) 224-2726 phone number 0 0 users reported that they have successfully reached MyRentToOwn.com by calling +1 (702) 224-2726 phone number Click down if you have unsuccessfully reached MyRentToOwn.com by calling +1 (702) 224-2726 phone number 0 0 users reported that they have UNsuccessfully reached MyRentToOwn.com by calling +1 (702) 224-2726 phone number
    International
    +1 (855) 881-3326
    +1 (855) 881-3326
    Click up if you have successfully reached MyRentToOwn.com by calling +1 (855) 881-3326 phone number 0 0 users reported that they have successfully reached MyRentToOwn.com by calling +1 (855) 881-3326 phone number Click down if you have unsuccessfully reached MyRentToOwn.com by calling +1 (855) 881-3326 phone number 0 0 users reported that they have UNsuccessfully reached MyRentToOwn.com by calling +1 (855) 881-3326 phone number
    Billing
    +1 (855) 396-7833
    +1 (855) 396-7833
    Click up if you have successfully reached MyRentToOwn.com by calling +1 (855) 396-7833 phone number 0 0 users reported that they have successfully reached MyRentToOwn.com by calling +1 (855) 396-7833 phone number Click down if you have unsuccessfully reached MyRentToOwn.com by calling +1 (855) 396-7833 phone number 0 0 users reported that they have UNsuccessfully reached MyRentToOwn.com by calling +1 (855) 396-7833 phone number
    Subscription Cancellation
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  3. MyRentToOwn.com address
    800 Corporate Drive, Ste 301, Stafford, Virginia, 22554, United States
  4. MyRentToOwn.com social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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