MyPhotoWallet
Reviews and Complaints

When I stumbled upon MyPhotoWallet, I was ecstatic to see that they offered personalized wallets with my favorite photos on them. I quickly placed an order, but unfortunately, I soon changed my mind about the purchase. I had come across some alarming reviews about the company from a credible source that made me doubt the quality of their products.
Hoping to get a refund, I contacted their customer service team and requested that my order be canceled. To my dismay, I was met with a series of unsatisfactory responses from an agent named "Irene," who seemed to be giving me the runaround instead of addressing my request. Despite several emails back and forth, it had already been three weeks, and my order remained uncancelled.
As if that wasn't bad enough, it later dawned on me that all the glowing reviews I had seen on their website might have been phony. After reading this review, I became convinced that they were fraudulent and that I should file a report with the Better Business Bureau. My interaction with their customer service agents, Jesse and Irene, was nothing short of frustrating and unprofessional. Based on my experience, I would advise others to avoid shopping with them altogether.

I recently purchased a nightlight picture glass frame and keychain from MyPhotoWallet, and I have to say, I was more than disappointed with what I received. Firstly, my package was missing the keychain entirely, which was a frustrating start to my experience. As for the picture frame, I was under the impression that it was made from glass, but to my surprise, it was made from cheap plastic. As if that wasn't bad enough, when I lit up the nightlight, there were unsightly stains on the plastic that I simply couldn't remove. I must admit, I was embarrassed to gift this to my friend given how poor the quality was. Even trying to wipe away the specks of dust was a fruitless effort - they just wouldn't budge.

What's even more concerning to me is the fact that the reviews on MyPhotoWallet's website are almost too perfect, looking suspiciously fake. I felt that it was important to leave my own honest review to warn other potential customers of the lackluster quality of these products. For me, this purchase was not worth the $35 I spent, and I would caution others against buying from this website. While the display of the picture was nice, the overall experience left me with a bad taste in my mouth.

Upon receiving my order from MyPhotoWallet, I was disappointed to find that my package had taken almost a whole month to arrive. When I finally opened it, I was excited to see the dog tag I had ordered, but upon further inspection, I realized that the picture was not properly aligned and could only be seen if I held it sideways. The tag was supposed to feature a picture that could be viewed straight on, and since I had selected it carefully, I expected it to be perfect. Additionally, I also ordered a keychain which was not up to my expectations as it resembled a cartoon character.

I immediately reached out to the customer service team to express my concerns and inquire about returns. Shockingly, despite my dissatisfaction with the product, they only offered me a 20% refund due to their delayed shipping. I felt let down by their lack of accountability and their failure to take ownership of the issues with their product.

To add to my disappointment, I also found that MyPhotoWallet's customer service takes far too long to respond to inquiries, often taking 3 or more days to reply. This simply added to my frustration and added to the overall negative experience.

I believe that good customer service is a crucial component of any successful business, and I was extremely let down by MyPhotoWallet's lack of accountability and poor response to my concerns. If they had taken the initiative to correct the issues with their product, I would have appreciated their efforts. But unfortunately, their inability to exceed my expectations has left me feeling disappointed with my overall experience with their company.

My experience with MyPhotoWallet has been extremely frustrating and disappointing. I placed an order three months ago and have yet to receive my product. Despite reaching out to them multiple times, I have only been met with vague responses about the status of my parcel and no resolution has been reached. I even had to ask for a refund as my son's birthday, for whom the product was intended, has long since passed.

What's even more troubling is that MyPhotoWallet seems to be operating a shady business, potentially taking advantage of unsuspecting customers. I have come across many others with similar experiences, paying around $30 for a product they never receive. It's truly concerning that businesses like this are allowed to operate online without any real accountability.

There needs to be stricter regulations in place to hold companies like MyPhotoWallet responsible for their actions. It's simply unacceptable for customers to be left in the dark and expected to track down their own parcels. I strongly urge others to think twice before doing business with MyPhotoWallet or any similar company, and for authorities to take action to prevent this kind of behavior from continuing.

MyPhotoWallet (myphotowallet.com) is not a merchant that meets customer expectations. The quality of their product is sub-par and the customer service is lacking. In a recent incident, a customer purchased a wallet with a picture of their kids and was disappointed with the final product. The photo resulted in a ghastly image despite following the guidelines for taking the photograph. Upon contacting customer service, the response was inadequate and unsympathetic. The customer had to wait a long time for any response from support and received sarcastic replies.

Therefore, it is not recommended to purchase from MyPhotoWallet (myphotowallet.com). Instead, it is suggested to consider alternate merchants like shutterfly or etsy. These merchants offer better quality products and superior customer service; as it is not worth compromising quality over finding a cheaper option. Avoid spending hard-earned money on a product that does not meet expectations.

If you're planning on placing an order on MyPhotoWallet, you might want to read this review first. I recently ordered two wallets from them and unfortunately, I had a less than satisfactory experience. Firstly, I was disappointed to discover that the product ships from China despite no mention of it on the website. This resulted in a long delivery time which could have been avoided if they were upfront about it.

To top it off, the quality of the wallets wasn't consistent. One of the wallets looked okay, but not as great as in the picture. The second one was so poorly made that it was almost laughable! The wallet was so cheaply made that it really wasn't worth the price I paid for it. To make matters worse, the amount I paid included the cost of shipping and, if you choose, the VIP option. However, I found the VIP service to be utterly useless.

I wish I had read reviews before making my purchase. I would not recommend purchasing from MyPhotoWallet despite their claims of great products and services. Unfortunately, they only post positive reviews on their website, so take that into consideration when making a decision. My advice is to save your hard-earned money and order from a more reputable website where quality products and reliable services are guaranteed.

When I heard about a company that offers personalized wallets, I decided to try it out as a special gift for my boyfriend during Christmas. Unfortunately, my experience with MyPhotoWallet was nothing but disappointing. Despite sending them a clear picture of what I wanted, they were unable to deliver and make the product as I had imagined it to be. In the end, what I received was an ugly-looking and poorly-made wallet that I couldn't possibly give to my boyfriend.

To make matters worse, their customer service was no help at all. When I tried to reach out to them, they were unresponsive and unwilling to provide a satisfactory solution. The only thing they offered was a measly 15% refund, which didn't even come close to covering the full cost of the wallet I had purchased. Needless to say, I was left feeling extremely frustrated and disappointed.

I strongly recommend that you avoid this company at all costs. It's not worth the risk or the money to potentially receive a subpar product and poor customer service. Instead, look for other companies that have a reputation for delivering high-quality and personalized items that meet your expectations. Don't let a bad experience ruin your gift-giving intentions and spoil your special occasion.

MyPhotoWallet boasts offering unique personalization of what could be a very special and meaningful gift for your loved ones. However, the entire process is shrouded in uncertainty, as they do not provide any indication of how long it will take to finalize and ship your customized order. Customers have reported waiting many weeks before finally receiving their order. What's more, there appears to be a dubious and quite frankly, outrageous company policy where they refuse to issue refunds if items go missing or are damaged. It seems unfathomable to be denied recompense for something that was not even delivered due to no fault of your own! Additionally, aside from the lack of transparency and flimsy materials used, customers have also reported that the company representatives can be quite rude and dismissive. In fact, some have gone so far as to say that they were unwilling to provide even the most basic of customer service like providing HR contact information or anything connect to Corporate. Finally, perhaps most disappointingly, the so-called photo wallet that is the end result of all this confusion and hassle appears to be cheap and unimpressive. One reviewer even remarked that it seemed like they might as well have used excrement in lieu of photos for the same effect. Suffice it to say, this company does not inspire trust in its customers, and it would be wise to reconsider ordering from them. Remember, cheap does not always mean better!

I recently had a less-than-satisfactory experience with MyPhotoWallet, and I wish I had seen some honest reviews before I decided to purchase from their site. The website states that it takes 5-7 business days to process an order, which sounded reasonable to me. However, what they don't tell you is that there's a flat fee of $10 for shipping, and that it could take up to 10-15 business days for the order to arrive. That's almost three weeks of waiting!

To make matters worse, I've been tracking my order and for the last five days, it seems to be stuck in the middle of nowhere, only 15 minutes away from me. I was never informed that it would take this long to receive my order until after I paid for it. As a frustrated customer, I reached out to the company for a refund, but they refused because they claimed that the order was already on its way.

Needless to say, I am not impressed with the service that I received from MyPhotoWallet. I ordered a necklace as a gift for my daughter before she left for college, and now she's already gone and we still haven't received it. It's been over a month since I made my purchase. Being the skeptic that I am, I did some research and found that I'm not the only customer who has gone through such an ordeal with this company. I highly advise anyone considering buying from MyPhotoWallet to reconsider their decision and look for alternative options instead.

I recently visited MyPhotoWallet's website, in search of a special and personalized gift for Father's Day. After browsing their selection, I found a wallet that I liked and placed an order a month and a half in advance, to ensure that I received it in time for the occasion. However, after three weeks had passed, I still had not received a shipping notice for my order. Feeling concerned and eager to have my order in time for Father's Day, I decided to send an email to their customer service team. To my surprise, they responded and let me know that my order had been returned to reproduction due to unsatisfactory standards. While I appreciated the effort to ensure quality, I couldn't help but feel disappointed that they didn't inform me of this issue beforehand.

The same day, I received a shipping notice, and while it did eventually leave the facility, two weeks had passed without any further updates from the USPS. Once again, I had to contact customer service and request a refund or for them to commit to delivering the wallet by Saturday, given that Father's Day was on Sunday. It was a stressful and frustrating experience, and I didn't receive the wallet until much later than anticipated.

To make matters worse, I learned through reviews of other customers that the product's quality was subpar, even when it was delivered, which left me feeling even more disheartened and disappointed. In hindsight, I would not recommend MyPhotoWallet as a place to purchase personalized gifts, as their customer service and product quality did not meet my expectations.