MYEZTRIM review: Unauthorized charge 97

I am another to add to the list! I called and called that number finally just getting through at 7 pm at night! I explained to the gal. She says you signed the contract that if I did not contact them after 14 days that my account with them would continue therefore allowing this so called auto withdrawl!
What a huge scam! Free trial my ###! The gal then said that they could refund me 45 out of the 89 dollars just for getting the product sent! Better yet it was gonna take 14 days to get my 45 dollars back!
I then explained to her that if my account goes into the negative and they charge me 28 dollars that they will pay for it or they will be contacted by my attorney! She then said, " well we can proccess it to get your 45 dollars back in 3-5 days instead". That was it end of conversation!
So to all of us, don't be fooled by a possible quick weight loss remedy! I'd rather be a little plump then get screwed by a stranger!

Has anyone gotten their money back from these people or what? I'm wating for my 89.31 and it's been almost a week.

I have never received this product and I was charged over 111.00 CAD on my Visa Card. No one ordered this product nor asked for a trial version. I have only tried the Bromalite and Acai berry pills and am trying to stop any further charges with them..but the gall of myeztrim to charge my visa and not send the product is unmitigated. I have had to change my visa card which is very inconvenient in order to not be charged once again for something I did not receive. Oprah should not be touting thse companies until she gets all the facts.

I don't know who these people are, I saw a charge on my bank statement and don't want their product. I received a bottle of pills in the mail Extreme AlclBerry there was no packing slip and no information on them. I do not want this product and don't know how to stop them.
thank You
Mrs. Counts.

I think I found my way out of the maddness... I too ordered the "free sample" of Acai Berry, paid $3.95 for shipping thinking that would be that... But little did I know, there were more charges to come...

The first two charges of $29.95 from www.fit-fac.com, appeared simultaneously on the card I had ordered the free sample of Acai Berry. This was easy enough to take care of - I called Fit-Fac.com at: [protected] and had them cancel my subscription (which I had unknowingly signed up for when I ordered the Acai Berry). They refunded the money only a few days later. Easy.

Then, long before I recieved my Acai Berry "free sample", I discovered a charge of $89.31 from Myeztrim on my card. They informed me that my sample had been shipped, unfortunately after the trial period had ended, and because I hadn't called and canceled, they charged me the membership fee. In order to get my $89.91 back, I had to wait until the product arrived (which luckily happened a few days later) and send it back, unopened and un-sampled, to them. (Mail to: Fulfillment Center 4650 sw 51st Suite 711 Davie, FL 33314).

They insist that you send it back via the US Postal Service, Delivery Confirmation (costs about $5.00). Once you have that confirmation number, call them (I had the best luck with: [protected]) and tell them you want your money back, their unopened product is on it's way back to them via US Post, and give them the tracking number. If you call them with the US Post tracking number, supposedly your "membership" or whatever is immediately canceled, and they will never charge you again. They assured me that I will receive my $89.91 back in 5 to 10 business days and they will never again charge me for anything. Of course, I won't be taking their word for it... I'll be watching my statement as closely as ever to catch if these idiots try to pull anything again.

By the way... I would not send the product back to them any other way than via US Post. At first, I was going to send it back Fed Ex and called them to confirm the address - and the operator advised me that if I sent it to them Fed Ex I would have to continue calling and they would not issue a refund immediately if they received the return this way. So save yourself eventual hassel - use the US Post.

Alas, all this headache was ultimately my fault for ordering a "free sample" of a diet pill online in the first place! But in the end, it's a mistake that will only cost me $9.45 ($3.95 them to ship the sample + $5.45 to ship it back Delivery Confirmation). I wish I had that $9.45 back - but I suppose that lessons sometimes cost!

Best of luck to you all... hope this helped!

Same thing happened to me. FIT FACTORY gave me my money back though. MYEZTRIM said that my refund was in process but that was over a week ago. I'm gong to call the bank today and file a claim cuz I know they will refund me and change my ATM card number.

I thought I would try the free trial. I was charged 3.95 s&h on Nov3...no product yet...then I was charged 89.31 on Nov 19...still no product. I was able to get through to the "MYEZTRIM" people and let them know that I have been charged, but haven't seen a product yet. I cancelled the account, but I was told that the money is non-refundable. I understand that if I GOT product that would be one thing, but to be charged for something I never received! I am going to look into filing some sort of class action lawsuit about this. I can't believe Oprah and Rachel Ray would endorse a company like this!

I just filed a complaint with the Better Business Bureau. I suggest that you all do the same. It was very simple. Just go online and fill in the blanks.

BBB Serving Southeast Florida and the Caribbean (West Palm Beach, FL)
4411 Beacon Circle, Ste. 4
West Palm Beach, FL 33407
Phone: [protected]
Fax: [protected]
Email: info@seflorida.bbb.org
Web: http://www.bbbsoutheastflorida.org

That amount was also taken out of my checking account along with $29.95 from Fit-Fac.com. Do not order anything from a company called Extreme Acid Berry; it is a ripoff. They are automatically taking $89.31 out of peoples' accouts.

I just got back from my Honeymoon yesterday and I just had a chance to check my Bank account and found two charges that I had no idea where they came from. I looked at the names and one is Fit Factory and its for $29.95 and the other is for Easy 30 day Thin and its for $89.31. I did the same thing everyone else did thought that I was getting a "Free" bottle of the weight loss pills and paid which I only got within the last 2 weeks that I was gone and was charged the $3.95 back on 10/23. I am very upset that they have pulled this scam on so many people. I am going to try and call one of the 3 numbers that I have on my bank statement and get all of my money back. I will also be filling a complaint with the BBB and hopefully get them into a lot of trouble.

I am yet another mug to have fallen for this scam, these cowboys have taken $89:31 out of my bank account.

I only received the berry tablets 2 days ago and they took the money out yesterday.

They did enclose a small slip of paper telling me that they would take this amount out of my bank 14 days after I placed the order.

As I live in the UK the order took longer to arrive. I had actually given up on recieving it.

I also tried the phone number, but couldnt get through.

I am going to phone my bank and cancel my card, I am fuming, this is a big big scam and shouldnt be allowed to continue. How many more of us are going to be hoodwinked by this corrupt 'company'.

Hey Folks,

This whole scam originated from one company, a few months ago i decided to try the FRS energy suppliments and it was a free trial, well when you read the fine print it is the same as the rest of the sites, if you dont cancel within a certain period of time they will charge you. But however what they fail to mention is that they sign you up for a website fit-fac.com, they charge you $29.95 and it seems they automatically sign you up for the Acai Berry supplement for $89 and change. I think we all should contact lawyers and sue there ###. This worst kind of utmost extortion. People we need to contact the media, get the police involved etc. Davie is just around the corner from me, a 25 min drive. Ive had it with this type oe ripoff...

I am getting no where fast - every number listed on this site and the number listed on my account statement goes to the same meessage and I have been sitting on hold forever. Any other suggestions?

I was charged $89.31 for something that i didn't order.First they sent a trial diet pills for $1.00 then they charged on my credit card 89.31.I called and they say they will not refund even if i am not getting the product or want to return.

Same thing happen me. I found the charges on my credit card. I had a 29.95 charge from fit-fac. I did get ahold of this company and told them I have no idea who they are or how they got my card number. I told her I would be disputing this charge and then she said she would reimburse the charges on my card. I have tried to call the 800 # for the Acaiberry charge and I just get a voicemail telling me to call back between 6-9 pm because the phones are to busy. Gee- I wonder why everyone is calling- maybe because this is a FRAUD! I called my credit card company and cancelled the card. They are going to dispute the charges. THIS IS A 100% FRAUD AND SHOULD BE STOPPED!

Same thing here. We should all call the BBB and our state consumer protection units. These people need to be stopped.

I`ve been a sucker as well. I`m being charged 113.10 (canadian funds). I too have never ordered this product. How many people need to complain before something is done about this. You call the number and it says to call back later between 8:00 to 5:00 Mountain standard time.

Unbeleivable, I`ve been suckered as well. I`ve never purchased this so called product Myeztrim. I have a liver disease so I would not jeopardized my health to some so called ``magic pills``. After reviewing my statement I`ve been charged over 100.00 after converting 89.31 to canadian funds. How long will this go on until this nonsence is stopped. I tried to call the number on my statement and they say to call back later mountain standard time.

Hi yes I too was stupid. Luckily I got suspicious by the small peice of paper that I received with the trial and my Boyfriend googled the company and saw all the above posts. I then rang my Bank who said this was a big scamand immediately cancelled my Card. THIS IS THE ONLY WAY YOU CAN STOP IT. I realise some people above had had some success, but my Bank says it is the best way. They also are investigating the Company with the Fraud Department. Please please, make sure all your friends know about the scam. I considered myself intelligent. What a total fool I was. I am the lucky one, only lost the postage amount

I have been caught as well i did, nt realise just ordering a sample could cause such a headache.I am on the phone now to my credit card company to see what they can do. If it means cancelling my card that, s what iwill do. My card company has advised that i try and contact them but reading what other people have written i can not see me having any success. They have also advised me to send an email i hold my breath and hope i can get some sence from this company. ONE THING IS FOR SURE THIS WILL BE THE FIRST AND LAST SAMPLE I WILL EVER SEND FOR.

oh i had the same thing happen to me. her is a strand of e-mail that was sent to the company.

From: Darcy
To: customerservice@nubodi.com
Sent: Tuesday, November 25, 2008 7:26 PM
Subject: refund... very upset customer... bad customer service

hello my name is Darcy XXXXXXX. XXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
I ordered your myeztrim product for a free trial for only shipping of $3 something. and had attempted 2 times to call your company when I was off of work or on a break. I waited 10 min and hung up the phone waiting for a customer service provider. today I have received your product and have trough it away because I did not want to use ur product and have decided I didn't want to risk putting this into my body. I have called customer service and have gotten employee
XXXXX XXXXXX
she told me that she could not help me because I have through away the product I was on the phone with this lady debating about how was it my responsibility when I have tried to contact the company before the product come to fix this problem. After a while I felt that she has gotten frustrated and I could tell through her voice. I do not appreciate being talked over but this employee and had told many times not to talk over me... I did keep my calm and did not curse at this lady and did not yell at this lady.
after you could tell that she was frustrated she proceeded to me to just LIE to the COMPANY in an e-mail and tell them that I had not received this product and that I would like my money back. then I was curious why she couldn't refund me at that point because no matter what way you looked at it there was going to be a lie. I do not feel that I should lie to any that is why I told the lady what had happened. Therefore all I am asking is that I need to receive my $89.31 back in my account. because I have 10 day to report to my company with this dispute or I can cancel this disputed with my credit card company with in these 10 days. I would like to know by phone at XXXXXXXXXXXX from 3:30pm to 5:00 between wed 11-26 to fri 11-28 because I have work off at these times. if u let me know I will then be able to make a decision if to follow through this dispute or to cancel this dispute.
thank you
Darcy XXXXXXX

(i went down stairs and found the product next to the trash can and sent this e-mail)

On Tue, Nov 25, 2008 at 8:55 PM, Darcy wrote:
I have sent an e-mail earlier about a refund... I found the product and I am sending it back on 11-26-08 it is open. Darcy XXXXXXX

(then i got this e-mail in return)

From: Customer Service
To: Darcy
Sent: Wednesday, November 26, 2008 3:29 PM
Subject: Re: refund... very upset customer... bad customer service

Ms. XXXXXXX,

I have listened to the recording of your phone call and I find it not necessary to reprimand our customer service agent. The moment she referred you to email our corporate email address there was an immediate misunderstanding as she did incorrectly word what she was asking you to do. Unfortunately at that moment when she was also explaining the ACTUAL necessary steps to request a refund you spoke over her. You weren't lied to, from the very beginning there was a failure to understand on both ends.
Our representative handled your concerns appropriately and as trained to do as you agreed to the terms and conditions of your order. I pulled our records, our hold times have not exceeded 10 minutes and especially not the 20 that you claim. Our hours of operation are 6am to 9pm MST which is what we do to cover schedules across the nation.
You were not asked to lie to the company, that was the interpretation you insisted on hanging onto throughout the duration of the call. I do not appreciate how you insulted my agent by calling her a stupid person.

According to the call, you said the product sent to you is at the dump...

Nonetheless, your account has been refunded.

(and sent this in return)

Thank you for the return of the money. But overall I am not happy with the service I have received and I am not happy with you saying that I called Mary stupid. If you re-listen to the recording, I did not call Mary stupid I stated that she had inferred that I was stupid. I was not in anyway trying to harm this lady's career, but I did want it to be known that I felt as if I was told to lie to the company. I am sorry that you have not decided to listen to the concerns of your customers. Therefore I feel that this was not handled appropriately in any way at all. I am not happy with this company in any way shape or form. Furthermore if you would take the time to look online at other upset customers concerns that have been posted over the internet your company might find it fit to change how you treat individuals. in addition, this e-mail you have sent me would have been fine if you would have left out "I do not appreciate how you insulted my agent by calling her a stupid person." As i had stated i did not call her stupid. And if XXXX feels that i did call her stupid i will write an e-mail of apology to this lady.

Darcy XXXXXXX

You know the main reason that i am mad is the customer service... i feel that this company needs to get their customer service fixed. i do not think we need additude when we get our money taken from us. And i did send an e-mail to Oprah

I ORDERED THE TRIAL SAMPLE OF ACAI BERRY POWER 500 ON 11/10 A COMPANY CALLED MYEZTRIM UT [protected] TOOK 3.95 OUT ON 11/13 I NEVER RECEIVED ANY PRODUCT . THEN ON 11/28 A COMPANY CALLED FAST MELTS UT [protected] CHARGED 89.31 TO MY ACCOUNT WITHOUT AUTHORIZATION . WHEN WILL SOMEONE DO SOMETHING ABOUT THIS COMPANY !

These idiots charged my ATM $90! What the...I don't have any product and I don't want any product...but they charged my card anyway! I don't recall giving this company my permission to do this. HELP!

The phone number is [protected] -- but you have to call between 9 and 5 Eastern Monday through Friday. I also got the two charges on the same day of $29.95 and you can bet I'll be calling right away tomorrow morning!

I have been charged just the 3.95 but I have still not received my product. I had also read that if you use this plus a product called Colotox you would have better results. Well, I have not received either product and I was charged 45.85 instead of 5.95 on the Colotox. So, watch out for this scam also.

i do not want my acount charged. cancel my subscriptions imeadiatly or i will tell my bank its fraud cause it is

I would just like to know if any one has an email address for myeztrim same thing happened to me want to get money back and cancel my so called subscription please help

This has just happened to me today. I live in the UK, and a mysterious payment named '14slimpill' for £60.01 or $89.91. I'm on the phone to the bank now but there seems to be no way of cancelling this payment, or contacting America. I feel impotent, as there seems to be nothing I can do. My bank are not being very helpful. Maybe I'll be paying a mysterious £60.01 a month for the rest of my life. I have not received any product either. Did anyone else?

God I am so mad.

I did not authorized thes charges. I want them off my account... NOW!

The terms this company has you agree to are tricky and deceitful. I just got off the phone with a man from the company and told him that I sound young because I am, I'm a college student, but both of my parents are successful and popular lawyers and I assured him that I am well versed in fraud and scams, and that I read every word of the contract, which I did. I told him that I realized that it's not his fault and he just works for the company but that myself and many others feel completely cheated and I do believe after rereading the contract that it is a blatant and purposeful way of cheating the customers. I told him that they are not clear, and that I am more than frustrated and that if he could not take care of me I would like to speak to someone who can and I will wait as long as I have to. He cancelled my account like I told him to, and gave me a conformation number, not sure if thats proof enough, but he told me he could not send me a conformation e-mail. I also told him that I know the 89 dollar shipment has not been shipped yet because my sample took more than a month to arrive so I would like that cancelled and the money returned to me. I told him that if he says it has been shipped I expect it to be here in no less than 5 days, being as it was charged 3 days ago. He told me it was not shipped and that he would cancel the order and I could get a return on the money...we'll see if he's telling the truth. As you can see i'm not the type of person who is going to be scammed, you don't have to be either! Don't buy this product if you haven't already! And do not let them tell you they have shipped it, chances are they haven't! This is a scam and they know it, so push hard and they have to break.

I did not authorized anyone from my ez trim to charge my account $90. This is fraud and bait and switch. Be aware of Acai Berry they are A RIPOFF!

I ordered a free trial. I paid the shipping and handling. The company states to contact them by telephone within 7 days to avoid further charges ($89.31). I have been unable to contact them via phone. A recording keeps you on hold and no one ever answers. I stayed on hold for over an hour. Needless to say, the company charged debited my checking account. I had to change my account number to avoid future debits.

I have had the exact same thing happen to me I am feeling very sick, most importantly because it's the Christmas season and I'm expecting to use that money for presents. I would appreciate advice on how to resolve the problem.

I have a debit to my account for $89.31. Order #911386. I did not authorize this. This is not right. You must take it off immediatly and credit my account back. YOu are not nice peopel who create problems for us. Kindly do as told. This was placed on my account 12/05/08. I cannot reach you by phone.

Hi, I ordered a trial bottle of Acai fusion on line, was charged $3.95 US was put thru on my visa under Fastmelt. all I asked for was the trial one. I then recieved another full order billed to my visa under Myeztrim for $89.31 14 days later, the shipping label was under Fullfillment at 4650 SW 51st ST. Davie FL 33314 Was returned to them by registered mail to refund my money. 8 days later there was another charge to my visa for $19.95 under Fit Factory also known as Acai no product recieved. I then recieved another charge to my visa acct. a month later for $89.31 billed under easy 30 day thin also know as acai. These charges were put on my acct. even affter they had recieved my registered letter. I am working with my bank to have all these charges reversed. This Co. is a fraud and should be shut down. The no I was given to call with the first trial order that I did recieve was [protected] to call between 8.am and 5pm MST but when I called I was told by recorder to call back between 6pm and 9 pm but could never get thru.

I ordered the sample of Acai Berry for $1.00 and then received another bottle and was charged $83.91. Nowhere on there site did I read that this would happen. There also was no phone number on the site, my first shipment, or the first charge on my bank statement. The only time I saw the phone number was on the second charge on my statement. By the time I was able to phone them, they told me it was too late to get my money back. What a rip off!

my credit card was charged an unauthoried amount of 90.83 for a myeztrim product. please stop these unauthorized charges immediately. i have no receive no produt and not aware of any the number you use is not working.

Me too, i need help, im victim of this company extremeacaiberry, they charge 89. 31 in my account they does not return my money,

could us to make a group the victims for extremeacaiberry and to go the court

I ordered a free 14 day trial of ACAIBERRY from Acaiburn.com and suddenly I had 3 subsequent charges taken from my credit card account. I checked with Acaiburn.com and they tell me that they are no affiliates to Myeztrim. It must be a coincidence that there have been exact incidences which have been reported and no one seems to doing anything about it. Please note that there are so many similiarities; their telephone numbers are [protected] for Acaiburn and [protected] for Myeztrim. How coincidental is this. This is surely a scam, illegal trading at it's best and it is about time that authorities did something about it. What is the objective of having a complaints board if you're doing nothing about it. Please advise on the next steps I should be taking to get back my money.