There is a charge o n my credit card account and i cant get a telephone number to learn what it is all abo ut. 877
859 1105. Call doesn't g o th ro ugh/
The amount is $89.31 and i am afraid they will continue to charge my accou nt since they have my acccount number.
I have never been to this website, I have never ordered this product. There is an authorized charge on my debit card for $89.31. I call the number and cannot get through. I searched on line to see what this was (that is how I find the website). I don't know how they got my debit number but I had to cancel my card so that they would not continue to use the number. I have reported it to my bank.
I had the exact same thing happen to me. The product was advertised as pay only the shipping and we will send you the product to try, an unauthorized charge for 89.31 then showed up on my account. They also charged me the 3.95 for shipping and the bank told me this is a continues charge that will continue coming out of my account, which we had to flag as an automatic stop payment. Be careful there is no way to contact these people. They don't answer their phone and the email does not exist.
Well, I hate to say it but I was the next victim of this scheme. I too could not contact this *fake company to tell them not to charge my card anymore. I wanted to let people know that this is a huge problem. When I researched the name of the company that showed up along with the charge on my bank account there were tons of complaints in regards to unauthorized charges and not being able to contact the company at all. I am blown away that this is something that has not been taken down so that people cannot be scammed by them anymore.
Me and my husband too have had the same thing happen to us today... $89.81 has been taken from our account. I feel gutted and sick !
I too hate to admit I fell for this ! I thought I was just getting a free trial bottle af diet pills and only paying the shipping, YEAH RIGHT!
I went back to the site that I had ordered from and with much looking I found the terms, and thats where it said I had to call within 14 days of my order or I would be charged 89.31. I did call them and canceled. The # is [protected] hours 8am - 5pm and if you don't cancel the charge you every 31 days till you do!
They told me when the pills come in the mail to send them back and when they get them, then they will refund my money!
What a mess, they claim I had to agree to it when I ordered, but I don't remember ever seeing anything at all about it!
This happened to me to, the # is [protected] hours are 8am - 5pm
If you don't cancel they will charge you every 31 days!
good luck
I just called that number to cancel. THANK YOU! I just wanted to try it out with the test product and it never said it would keep charging me. So i called and canceled. Wow that makes me mad that they do that.
The same thing happened to me just now. I'm on the phone with the fraud department. They credited my card back and I'm filing a fraud against them.
Same thing happened to me. I tried to call them when I first rec'd their trial product and could not get through after waiting 1 hr and 14 minutes. Finally hung up...had to, I was busy making an honest living. I have never been so ripped off by anyone before. I am glad I didn't take the pills, who knows what it truly is. I finally got thru to someone today after waiting for an hour and a half. They said tough. Read the fine print. I knew from the unprofessional conversation on their part I'd been had. This is a scam and I think we should be able to get our 89.31 back due to lack of answering their phone so you can't cancel or have any means of recourse. I ask for the owner and was informed they were not allowed to give that out. C'mon. Can't we all get together and file a law suit? This is too much. You read all the complaints and add it up. They are getting rich while I'm desperatly trying to make it in life. HELP...
I was surfing the net about after six diet and this Accai Berrie trial offer pops up. So I click on ordering the trial pack because it only cost me 2.95 GBP. However, the product has not been delivered and it is nearing 14 days. I've learned from their terms and conditions, that they will charge you every 31 days the amount of $89.13. I tried calling them to cancel whatever charges they will do to my card since I have not had the 1st order. Unfortunaely, it is always a recorded advisory that I hear everytime I call them.
Can anybody tell me how am I able to get in touch with them before they change me again.Their toll free number is not applicable to me because my area is outside USA.
Appreciate any help to those who made it in cancelling their order ahead of time.
Thanks.
Thanks,
unauthorized charges after cancelling ..and then on to the fit factory which i have never heard of..charged 29.95.
I also receivd an e-mail about a free trial for Accai Berry...Just a 15 day trial, which I have NOT received. Then just 7 days after that I received a charge of 118. + cdn as it was 89. + something US. I did not give them authorization to take this money out of my account. AND i have NEVER received this product! I was told that I would have to pay the shipping and handling ONLY for this trial package, which i agreed to pay the 4$ something on my account. I specifically spoke to this operator from the ACCAI BERRY product and said...Now I do not want to be charged anything at all for this product BEFORE i try it out! They assured me that I could cancel before 30 days and I would not be charged if I canceled before the 30 days.. I have still yet to receive anything and I am out almost 200 dollars canadian.
I have just called the number [protected] for the Acai berry power 500 free trial offer that i filled out on the computer. I have still not received this AND when i called to cancel this, I was told that I ONLY HAD 14 DAYS to cancel this order from the date I had ordered...SO if you have ordered this product and do not want to pay 89.31 US for this product...YOU MUST call this number [protected] within the 14 days FROM you have ordered it. so If you ordered this on Oct. 14th then you will be billed $ 89.13 US on OCT.28th...EVEN if you have NOT received the product.. I was told that i would be billed by NUBODI and NOT MYEZTRIM.. I am trying to fight with them as I was not Billed by the proper company... and did not realize i would be billed on the 14th day even though I had not received the product. I have still yet to receive this product and it is Nov.3/08 and have been billed $ 118.89 canadian plus the $ 4.98 for the trial offer. I told the young lady Anne that I had the print out for the original order and asked if i could talk to a Manager...then I was cut off...
I hope you all read this and BEWARE... She told me this is a NON-REFUNDABLE purchase. So even if it doesnt work then you are out of pocket... Can anyone help me? I dont think so.
Good Luck and take care
Donna
Well i have just called back the [protected] number and spoke to a young lady named Christine and told her that I was cut off and would like to speak to a manager to resolve an issue. She asked if she could help I advised that I had not received this TRIAL product and was also charged 89.13 US on my credit card... the young lady named Christine said because i did not receive the trial package she will refund my Money, I already have a confirmation number and will keep you informed of how things go.
Good Luck and take care
Donna
Ditto for me also! Just today this $89.31 debit is pending on my bank account. To make things worse, this transaction will overdraw my account at the end of the day and even the fraud dept. cannot fix it until the transaction posts. It is from Acai berry product. Apparently, when accepting a free trial offer of this weightloss product (Acai berry), the company automatically signs you up to receive this product, costing $89.31. I am livid. I even sent an email after requesting the free trial product to cancel my request...but that didn't matter to them. I have contacted my bank's fraud department, and have received the name and address of the company to send a complaint. I don't know if this really exists, but I was told that this is the name/address of the company:
The Extreme Acai Berry
4650 SW 51st St.; Ste. #711
Davie FL 33314
This is rediculous!
I feel this is getting ready to happen to me. Does anyone have any advice on how to stop this before it happens?
I ordered a free sample of Acai berry tablets from the web site face book, i gave my card details as it said only pay £2.95 p&p. When i got these tablets they were supposed to be Acai Berry 500, & they are not 500's, i didn't know until i read the piece of paper with the tablets & it said if they don't hear from you in 14 days they would send another supply of Acai Berry there was only this phone number to get in touch, no address or e-mail address. I went into web site for Acai Berry only to find WARNING'S about these tablets saying they are not what the company say they do. I also phoned America several times to cancel all further supplies of these tablets & all i got was a lady's voice telling me that this call was not free & i would have to pay or else hang up, so i waited then a man's voice said they had extended their hours until 9 pm & it was best to call between 6pm &9pm mountain time i never got a reply & i phoned several times at 11.30pm. They have taken £59 so much pence out of my credit card & i have only had the tablets five days. Something will have to be done about this company. A Walsh ( MRS )
Hi,
My name is Christine and the samething happened to me and I have never had account with them. I closed my account at my bank but they still took $89.31.
You should call the police I have; its Fraud and you shoul let your bank no; And ask them to block your credit card our appley for a new card that way they cannot with-drew money from your account. I called Myeztrim today and told them that I have called the police and if they do not put my money back into my account I will sue them, I am not going to let this go. I'm on a mission I will do some back ground checks on them. Heres another phone # they are using [protected] and demand your money I did they said I will have to wait 14 days. I will see.
i have nothing more to add to the previous comments, just that i have recently experienced the same scam and did not rest until i got every penny back. you have to be persistent with people like this. ask every question possible, catch them in every lie they are telling you and advise them of the repercussions. tell them that you will not be some simpleton, that you won't rest until you also get every penny back. this is plain and simply a big fat lie and a total scam. i can't believe i even fell for it, but i assure you i will never fall for anything of the like again. if you get the phone hung up on you as i did two times in succession, you might want to give up. don't. if worse comes to worst, call your bank and tell them you did not authorize any such charges. you're not lying.
p.s.- every call you make to this "company" gets out-sourced to The Phillipenes, not somewhere in the American "mountains" as they blatantly lie to you. and they will avoid telling you that myeztrim is directly associated with fit factory. don't be fooled, they absolutely are. just keep asking the same questions in 10 different ways and they will eventually spill the beans. get every name of every person you speak with immediately also.
good luck.
I have to thank all of you who filed a complaint against this MYEZTRIM scam - I'd ordered the "free trial sample" last week and was expecting the $3.95 charge on my credit card. What I didn't expect was that the charge had suddenly become US$ (so $4.72 instead of $3.95), having replied to a CANADIAN add! It rang so many alarm bells that I went to the internet and did a search. Having read your stories, I immediately called my bank and had the card cancelled, so I won't be charged anything else.
Fortunately, I've always kept a card I only use for phone or internet purchases - it has a very low maximum and does not interfere with any other purchases or payments I wish to make.
Thanks again to all.
Hey apparently I'm a sucker as well, same 89.31 charge on my card. I had to cancel my card b/c apparently it is a revolving charge. And I note to Terea Nicolai, I live in Florida, and that address you were given (4650 SW 51st St. Ste 711, Davie, Florida) guess what it's a Subway.
This company charged unauthorized charges to my card, and they are REOCCURING, no less. The amount was small: $3.95 My Bank notified my of suspicious activity. Myeztrim, which I have never heard of and never used, will not answer the phone when I call. This is completely unacceptable.
Whoever used my card also made charges to: Consulti Villepinte, Adteractive, Acai Supreme
I went on a website for acai diet supplement.. I only ordered a free sample and used my debit card for the shipping and handling...now I see on my bank statement that I am being charged 89.31 that I did not request to be taken out of my account. I will notify the bank that I did not request this to be done. the shipping and handling was only 3.95. I request that this be credited back to my account.
I called and got an ID # of the man who helped me and he said that it would be refunded into my account within 3 days. They can't charge me again right? Or after I get the refund I should call the bank and get a new card or something?
Just call the # and tell them you want to be refunded cuz it was an unauthorized transaction. When I paid for the trial bottle it never said anything about being charged 89.31. I called today and they said within 3 days I would be refunded. I got an ID # from the man and it was as easy as that. So we'll see if they refund or not.
I have just checked my bank account and have been debited with 2 transactions, I have never heard of this company and never order things off the internet using this card. I live in the UK and have no idea how this has happened..so now I have had cancel my card and register a fraud transaction with my bank..total nightmare.
The same thing happened to me with MYEZTRIM. I never received the acai berry product but did receive a bill for $29.95 from FIT FACTORY. I did get a hold of a FF rep at [protected] and after a considerable amount of arguing and swearing, she agreed to cancel my subscription (I did not subscribe) and refund my money (has not happend yet). They also gave my phone and credit card number to other scam shops like BUDGET SAVERS MONTHLY, TODAY'S ESCAPES, and probably some new ones I don't know about. Live and learn.
I called the number another complainer listed: [protected]. Got to talk to some guy who sounded like I just woke him up. I never went to this website, and from what I agreed to pay, I was under the impression that I purchased a free 30-day supply of Acai Berry supplement. Never saw the extremely fine print that I was getting signed up for some recurring order of this stuff every 14 days and that I would get charged the lovely and sneaky $89.31 every month. Didn't try to get the initial payment of $89.31 back. I figured if I was dumb enough to fall for this, I deserved to lose the cash...but I did get them to cancel me from this scam and remove me from their list...or so that's what I was told. I got a confirmation number so I have some way to track this. I'll try to cancel the payment through my bank. Good luck everyone! Thanks for all the information from earlier posts!
Goods ordered. Charge taken from Credit Card. Goods not received. Cancelling credit card to avoid future payments being taken unlawfully!
I too ordered the trial, but DID call within the 14 days and their phone number has a recording and never a person to speak to and cancel. I have tried to call at least 30 times... always the number is a recording and I never get through, THIS IS MAJOR FRAUD. I may have to cancel my card number and start again before they charge me AGAIN 89.31. I am pretty pissed. Any way to stop these people?
OK! I have never even heard of this stuff and allof the sudden this charge for $89.31 popped up in my account. They better refund my money! Can they really charge you without you even expressing interest in whatever this product is?! They will refund my money, right?!
This is a scam, they took money out of my account also and I never received anything. The numbers I tried to call don't work or are always busy. I am going to the bank and report them, then I am going to a lawyer, I will also report them to the BBB. Do not get involed with this company they are rip off artis...
A few weeks back I ordered a free trial of acai berry for $3.95 shipping. Immediately after ordering, I got a confirmation in my email that I was signed up for their fitness program. I called immediately (within 30 minutes of ordering) and told them that I didn't sign up for or want the fitness program. I get those benefits thru my work. They politely told me they would cancel the membership. Now, I see that 3 weeks later, they just charged me $89.95 & deducted it from my checking account. That is soooooooooo not cool. I'm furious. Thank goodness I balance my checkbook on a regular basis.
I had ordered a "free" sample of Acai Berry Power and first had an unauthorized charge on my debit card for The Fitness Factory of $29.95 which they graciously refunded. Today there is another unauthorized charge for $89.31 from MYEZTrim, a company I have never heard of. As other complaints have noted, it is impossible to reach this company via phone or e-mail.
I didnt authorize any charges to my debit card & I have a charge on my account for 89.31 and have no idea why.
I've just been screwed the same way. Who can we complain to. Who is the District Attorney for this company?
The same thing happened to me. I also got a refund from FitFactory. You have to wait and call them from 6 to 8 p.m. Mountain Standard Time. I finally talked to a real person and am getting credit, except for Myeztrim, which was $89.31. They said they had a NO REFUND policy! I haven't even received the goods. I think I will call the Better Business Bureau. I used my Debit Card to pay for shipping, but paid much more. I've cancelled my Debit Card, so it's a relief they can't withdraw any more!
Hi everyone,
Im in the same boat almost apart from being in the uk its even more difficult to get through, infact its impossible. All i received was a small leaflet advising me i had to cancel if i didnt want to keep being charged, but by the time i had received the free trial pills it was way over the 14 days. Also the number is american obviously, with no code or state as to where you ring from outside the U.S! I cancelled my card last week but im definilty going up to the bank this week to see about obtaining my money back. Its £54.00 BP. What a bunch of scam artists how can they be allowed to do this to people!
I haven't a clue who these people are! I want this charge off my account ! this is not legal
Same boat as everyone else here. What can be done exactly? I just got my card cancelled and have been trying to call them MANY times since last week. Nobody answering. Im not getting any products and am pretty tired of this. Why cant anybody do something about these companies. I mean, there is more than 20 of us complaining about the same thing about the same company yet, nothing is being done. Can we sue them in groups? I really cant afford 115$ a month for this stuff. I just wanted a free trial and now, all this. I will never understamd show people can scam people like that.