My Time Rewards
Reviews and Complaints

In my case I was cheated by them through National Express website. Luckily I saw an email from them that said they would charge £10 after the first month, and cancelled immediately. However, I just checked my bank account, and they have already deducted £1 twice in two weeks! This is criminal activity surely.

This is an incredibly sly company. Since they changed their name from My Time Rewards to Complete Savings they have managed to open another account for me and have been taking in total 25GBP per month from my account. They say you've filled in something to agree to this (in my case from the TrainLine) but I am sure when/if I did this I had no idea I was signing up for this nasty little scheme- like everyone else. This cannot be allowed to go on. They must be making a mint out of people who don't check their credit card statements. It's taken me 4 months to notice it.

My Time Rewards and related company Shopper Discounts and Rewards, have both started debiting my credicard with a monthly fee of £ 10 each. The companies have got my creditcard details from a photobook company called Photobox. In total I have been debited £ 50 as I had not discovered the debits until now. I expect that they have got the creditcard details from Photobox whom I had paid for goods ordered from them. I had not agreed to my creditcard details being provided to these two companies.

Christer Schultz

i was duped by these companies, they took 150 from my bank over the last few months, i didnt even bloody realise, when i finaly got hold of them they said all they will pay me back is 60 quid robbing ### .should be stopped

Hello Monica:

I am sorry that you have not yet received a response to your email as your query is very import.nt to us. Today I have sent an email directly to the email address we have on record with your membership with next steps for resolving your query. If you have not received this email, please contact me at mary@mytimerewards.co.uk.

Regards,
Mary
Customer Service

I was recently informed by my bank that I have a ‘regular authorisation’ debiting £10 per month from my account to ‘shopperdiscounts.co.uk’. I had no prior knowledge of this and my bank is unable to cancel the transaction.

It appears that shopperdiscounts.co.uk presents itself as ‘My Time Rewards’ online and piggy-backs on the back of Ticketmaster transactions. Having made a purchase through Ticketmaster in 2011, I was offered further discounts on goods and services immediately after my credit card payment. I signed up to the scheme, oblivious to monthly charges that were buried in the terms and conditions. There was no obvious mention of regular charges in the online marketing blurb.

I telephoned shopperdiscounts.co.uk [protected]) today and explained that I wished to cancel the payment immediately. I also expressed my dissatisfaction with their (in my view) misleading online promotions. Although payment cancellation was concluded without protest, the offer of any refund was not forthcoming. When I asked for one, the representative immediately agreed to refund 3 of the 6 months that I had been debited. I insisted that the full amount should be repaid. As a result, I was offered an ‘additional refund request’ form that I must fill in and post to them for consideration.

Whether I receive a full refund or not, I feel totally mislead by this scheme. I am normally quite cautious when buying online but I felt reassured by the association with Ticketmaster which I considered (past tense) to be a reputable trader. (Are Ticketmaster are receiving kick-backs from this affiliation, I wonder...?) Perhaps those companies that get into bed with My Time Rewards might wish to consider the potential negative publicity it might generate and the costs of regaining consumer confidence and public trust?

I have just discovered to my horror that my wife as been sucked in by this also.
Once again, as I read, this was again a 'cash back' offer. How ironic. Seems like the only way the cash is moving is back to Web Loyalty/Shoppers Disc/MyTimeRewards or whatever else it is they call themselves this week.

This is utterly disgusting backdoor sneeky behaviour. We think it was on Trainline.com that this came from. They have done a hell of a sales job on all the above named companies and are getting fat off people that really and genuinely need the cash back offers. Since no one knows they are subscribed, what kind of a ### service are they offering?!

Thank you all for the advice supplied, I will be calling in the morning.

Amazingly sly company! Buyer beware. My situaation is exactly the same as everyones above. Bought a train ticket and was asked if would like £15 discount.
Have only Just discovered that they have been taking £10 out of my account since November 2010 . Grand total of £100 up to now. Rang to complain, 'the rather terse call centre young man No. 305038. offered £30 refund ( must be the standard ...So why do they offer £30 refund if they believe that they have a bona fide contract with their so called customers ? )
I then read these blogs and realised that I'm not the only one who has been dupped by these unscrupulous people. Rang them back about 15 minutes later and then spoke to a call center woman No. 305100. who has promised me that I WILL receive the £100 back once I have filled in their naff form and sent it back to them.

I'm not one for letting these things go, so If i'm not satisfied with the result I WILL most definately persue them through the small claims court, the ombudsman and whoever will listen to me. Maybe even the TV programmes 'Watchdog' and 'Don't get done get Dom'.

I worked hard for that money, there is absolutely NO WAY they are going to STEAL it from me and my already financially strapped family.

This is a scandalous state of affairs and really should not be allowed. Such dishonest contracts etc. should not be slipped into lligitimate business dealings via the back door ! very very poor behaviour.

I urge you all to write to their managing direct KEVIN STILLWELL and one of their supervisors LEE FOREST
at:
Loyal International Ltd.
P.O.Box 450
Tubs Hill House
London Road
Seven Oaks
Kent
TN13 1BL

DON'T GIVE UP THE FIGHT PEOPLE !

i lost nearly 100 pound with this company i get back 40 pound but still they take money this strart wen i back fly ticket from RYANAIR they offer 10pound cash back i replay for this but i never get this mony they should give me no take from me:(i can"t going all the time to bank and ask to refund my money i m so stres from this piss off from all

pn:((

Just found out that I am also victim of this scam. I have no idea how it has happend or what site I must have used, to date they have taken £110. I have had absolutly no use of any service that they claim to provide. Yes I have cancelled and hopefully tomorrow intend to try and get some back. Need to calm temper first! Arggggh

There are some amount deduction from my account without my knowledge from My Time Reward. This is completely illegal and fraud.

I have no idea how this lot got my credit card details but just discovered they've taken 4 lots of £10 from our credit card! Now in touch with the credit card company to have this cancelled and hopefully get the money back

I have never heard about this company, its services and did not want to become its member. I do not also remember the day when I subscribed. I was so surprised to know that they charge me £10 monthly. They did not send me the copy of confirmation that I subscribed to their service. My money have been taken from my account without my consent. I have a strong wish all my money to be reimbursed immediately.

I too will never use Ticketmaster again after this happened to me, thank God I actually checked my credit card statement.
In my opinion this scam is fraud and robbery.

I too have just noticed £10 from both "My time Rewards" and "Shopper Discounts & Rewards" after I bought tickets from ticketmaster (which I'll NEVER use again now). The rewards company disguised itself as a £15 off my next ticketmaster tickets so I thought sounds good - I'll enter my details to get that. At no time did I give them my card details or authorise them to take £10 off me every month. VERY annoying. Bank has told me the only way they can cancel it is if I get a new cash card which is a total pain but I might have to do it so I won't be charged anymore.

If you're buying tickets on ticketmaster BEWARE of the spam e-mail offer from these companies that come with it! I'm sticking to seetickets.com from now on. Shocking.

My time rewards:
I AM ABSOLUTELY DISGUSTED WITH THIS COMPANY! I booked travel through National Express last year in September – and as a “supposed” incentive, was offered “free” memberbership to My Time Rewards – what a joke! As soon as I realised i was being charged (using my details from my national express booking) I cancelled my membership and presumed that I would no longer be charged. In February though, discovered that I was STILL being charged, so I sent an email to CONFIRM that I was no longer subscribed to this rubbish company. And now in August, I discover that I am STILL BEING CHARGED! I’ve tried to contact them but all I get to speak to is an automated computer, and clearly emailing them hasn’t had the desired effect. These people are FRAUDSTERS of note!

15 pounds deducted from my Revolut account. I’ve no idea about this payment and even I don’t know anything about this site.

I was just prompted to sign up for this having made an online order. I thought it was the same company I ordered with as it directed me there. I've since emailed and asked that they cancel the membership and told them I would be taking further action if unlawful deductions are made from my bank account, which I will.

i only spend £3 today at the shop and then later when i checked on my card £15 had been taken from it. i have never even seen this website before, let alone subscribed to a membership. i have no clue if i’m going to get my money back

I allegedly gave my bank details etc to my time rewards?.

They have told me that I had made an order with STUDIO . Paid studio.

Allegedly I had a " free trial ", after the " free trial ", I had " ticked a box?

Which signed me up to MyTime Rewards, £15 per month!.

So far? I have had £15 per month for over 12 months taken by Direct Debit.

I have not consented to this whatsoever!.

This is a devious,sneak approach to obtain money that they wouldn't receive?.

I have bought from Studio in the past.

Not a chance would I sign up to receive " rewards " for buying on line?

I don't like the way this has been done?.

I certainly will be pursuing this further!

I will NOT be making any future purchases from STUDIO in the future and warning others of this underhanded practice.

I have a serious complain about Mytimereward, l just saw that they took me from my bank account 15£, and l even didn’t do any membership or anything, they took without my permission! This is absolutely insane and unacceptable! I eant to cancel that ASAP and return my money back!

They are taking money without my permission

Today, 10 Feb 2024, I got a notification from my HSBC bank app that £18 were withdrawn from my account by Time Rewards. I double checked and my account with them is deactivated.

taking money from my account i’ve never had any business with you. and trying to take money more than once in a week, i’ve sent 1 document as my bank isn’t working properly however i’m sure you know exactly what your doing because you’re doing it to plenty of other people

I bought a train ticket through the Trainline and must have clicked on a discount voucher off future tickets. I assumed that the offer was through Trainline (who already stored my details) and it was to reward my loyalty as a Trainline customer.

I have had £15 taken each month from both COMPLETE SAVE AND MY TIME REWARDS - £000's in total

I never heard before my I don’t know they deduct my amount. I haven’t done, login or subscribe this but without my permission amount is deducted.

I don’t know how do they get my details!

I’m afraid

I just got debited 15 by my time rewards without my authorisation. I need help

This company has so far taken £45 from my account and I know I did not sign up with them or anything. I do not even know who they are.

£15 has been debited unlawfully from my bank account this morning. I do not know this company and certainly did not give my bank details or consented to any payment or direct debit. I have never applied for its membership. Refund my money or I will be disputing this transaction with my bank and/or seek legal representation as seems to be fraud.

This keeps taking £15 out of my bank monthly.

I’ve now lost £75 to this without knowing what it is. I haven’t signed up to anything like this so I want it to stop taking it and I want my money back

I do not know why and I did not sign up to this.

Please help me so it stops taking money from me.

taking £15 an month out of my account and i dont know who they are

I am NOT happy! There has been £15 being taken out of my account for months and I want it sorted! I do not know this website and I want my money back now! Can you get this sorted please and this is ridiculous