Menu
Write a review
File a complaint
My Perfect Resume

My Perfect Resume review: Continuing to charge after I cancelled subscription! ( 1 comment)

E
Author of the review
3:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I used the site to build and create a resume. After I paid to use it I cancelled my subscription but still got charged. After calling the customer "help" center they were unable to offer any help, all they said was because they couldn't locate an account linked to my email they wouldn't be able to provide any assistance. Well, that makes sense because I cancelled the membership and no longer had one! I provided everything they asked, last four of CC, email linked to account and full name. They then tried to blame the continuing charges on my credit card company and not themselves. I have my account number that My Perfect Resume assigned to me and the email account and last four of my CC however no one at the organization can seem to fix the problem. What a complete scam, I am so frustrated, and it's not a little charge it's $35.80 a month!

1 comments
Add a comment
L
L
LiveCareerUS
San Leandro, US
Send a message
Aug 24, 2015 6:24 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dear Eforeman,

I’m very sorry that you have had this experience with our service. Please contact me directly with the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best Regards,

Anna

MyPerfectResume

More My Perfect Resume reviews & complaints

My Perfect Resume - it is a fraud 232
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
My Perfect Resume - recurring charges 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My Perfect Resume - scam 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My Perfect Resume - did not work / nearly refused refund 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My Perfect Resume - unauthrorized billing 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My Perfect Resume - no problems 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all My Perfect Resume reviews and complaints
  1. My Perfect Resume Contacts

  2. My Perfect Resume phone numbers
    Click up if you have successfully reached My Perfect Resume by calling +1 (855) 213-0348 phone number 0 0 users reported that they have successfully reached My Perfect Resume by calling +1 (855) 213-0348 phone number Click down if you have unsuccessfully reached My Perfect Resume by calling +1 (855) 213-0348 phone number 0 0 users reported that they have UNsuccessfully reached My Perfect Resume by calling +1 (855) 213-0348 phone number
    USA and Canada
    Click up if you have successfully reached My Perfect Resume by calling +44 800 189 0676 phone number 0 0 users reported that they have successfully reached My Perfect Resume by calling +44 800 189 0676 phone number Click down if you have unsuccessfully reached My Perfect Resume by calling +44 800 189 0676 phone number 0 0 users reported that they have UNsuccessfully reached My Perfect Resume by calling +44 800 189 0676 phone number
    United Kingdom
    Click up if you have successfully reached My Perfect Resume by calling +61 800 758 379 phone number 0 0 users reported that they have successfully reached My Perfect Resume by calling +61 800 758 379 phone number Click down if you have unsuccessfully reached My Perfect Resume by calling +61 800 758 379 phone number 0 0 users reported that they have UNsuccessfully reached My Perfect Resume by calling +61 800 758 379 phone number
    Australia
    Click up if you have successfully reached My Perfect Resume by calling +64 800 005 199 phone number 0 0 users reported that they have successfully reached My Perfect Resume by calling +64 800 005 199 phone number Click down if you have unsuccessfully reached My Perfect Resume by calling +64 800 005 199 phone number 0 0 users reported that they have UNsuccessfully reached My Perfect Resume by calling +64 800 005 199 phone number
    New Zealand
    More phone numbers
  3. My Perfect Resume emails
  4. My Perfect Resume address
    City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, 00968, United States
  5. My Perfect Resume social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 08, 2026
  7. View all My Perfect Resume contacts
My Perfect Resume Category
My Perfect Resume is ranked 7 among 43 companies in the Jobs and Career category