MTC reviews and complaints
rude behaviour of conductor
Hi team,
Today I have boarded 91 bus (tn01 n 9634) from vels university stop (chromepet) to chennai one (thoraipakam) at 1.32 pm. As soon as I boarded the bus, I was waiting to get the ticket as I dont have change I gave 50 rs for which conductor spoke rudely and asked me to get the change, if you dont have change get down (change vangitu mela eru, ilena next stop la erangidu). Again I was standing firmly then he got my 50 rs and refused to give the change even though he was having change which he got from other passengers. Also when I asked about my remaining change, he told will give you only at the end of the stop. I asked him he can give the change which he got from other passengers, for which he said you go and get and come from them why should I do? (ni venumna avnga kita change vangi enaku kudu, na yen vanganum) also he gave me the ticket for 13 rs (pallav garden to thoraipakkam) whereas my actual fare was 12 rs (vels to chennai one), when I enquired about this he said, you should ask and get properly. (ni olunga chck pani vangi irukanum, enala la paka mudiyathu) I was shocked, as its his duty to give the proper tickets. Also his way of talk, behaviour was very rude. He started calling me as va, po, next stop la erangu, ni vangu, etc.. He din give basic respect to elderly people or to anyone. I feel much offended by his behaviour and need action against this, so that it wont continue in the future with any other passenger. I have attached the bus ticket and the conductor image where he was holding the change in one hand and rupees in other hand, yet he refused to give it to me unless I reach my destination.
Country of complaint: India
Address: Chennai, Tamil Nadu
ZIP: 600044
Tango Service - 10MB Data
MTC is fleecing its Tango customers and is getting away with this disgusting behaviour.
I generally work on WiFi but when out of range I purchase data bundles. While travelling last week, MTC lopped N$2 off my
available credit a few times immediately I connected to mobile data, despite data bundles having been purchased. I called their Customer Care division this afternoon and was told to de-activate the service with an sms to 134 stating #T49MB# (since I subscribed to T49 more than a year ago). Why should I need to opt out when I never asked for this pathetic service? Now I am told that it is highly unlikely MTC will refund me for the deductions, despite there being available data bundles purchased - really? And to add insult to injury, you as a customer cannot reach any of the hierarchy by email - I was given the addresses "[protected]@mtc.com.na" in addition to the feeble "[protected]@mtc.com.na" but guess what - "supervisors" bounces back as "restricted" ... who are they protecting? I demand that MTC be taken to task on this issue and be forced to refund everyone they have robbed thus far.
Country of complaint: Namibia
Address: Windhoek, Khomas
The complaint has been investigated and resolved to the customer’s satisfaction.
Request for bus route from Thiruverkadu to Tambaram
There is only one bus from Thiruverkadu to Tambaram - 170 via koyambedu which consumes more than 2 hrs due to traffic, metro rail construction. Lot of people are travelling everyday via this route and it is really very very difficult for office going people. Everyday i catch three buses from thiruverkadu- velapanchavadi, velpanchavadi- kumananchavadi, kumananchavadi - tambaram. So please consider the below two routes
1. Thiruverkadu -Kumananchavadi - Pallavaram - tambaram
2. Thiruverkadu- Madhuravoyal - Perungalathur - tambaram.
Route 2 is even more time consuming and takes only 1 hr roughly.
Please consider this request with high priority and it would be more helpful if these, atleast any one of these are implemented.
Company Business Name: MTC
Country of complaint: India
The complaint has been investigated and resolved to the customer’s satisfaction.
need extra buses from tambaram to shollinganalur because of tooooo much rush during ofice hours and night from shollinganalur to tambamram even if we wait for half an hour there will be no bus
Ticket Issue
I boarded the M70(cmbt to thiruvanmiyur) bus at Dandeeswaram nagar to Tidel park. The next stop, Vijayanagar(velachery) is hardly a 2minutes journey by bus. The buses would be crowded like anything in the route. Ticket checking squads take the advantage of checking at the vijayanagar bus stop. By the time the conductor issues tickets to half of the passengers, bus halts at vijayanagar stop and these checking squads burst in to bus collecting hefty amounts from the passengers from their purses, (i bet, that would remind pick pocketers with their behavior). Hope the authorities would take action or plan for some alternative in issuing tickets to all in the bus by the time it reaches the next stop.
Company Business Name: Chennai MTC Bus Service
Country of complaint: India
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi Dear Friends,
My name is Logeswaran residing in Ayanavaram Joint Office. Usually am coming to office by 27D bus only. But at peak times only Deluxe Bus only also that is very very full... People from my area waiting more and more time in morning and peak hours. So if u decide to go in Deluxe also the SPARE is Double than normal bus...
To avoid this problem, , , , ,
Please provide more 27D Normal Buses and also provide more 22 Buses...
This will be helpful for all people from Villivakkam to Mount Road
Also am stating that from Villivakkam to Mount Road this is only one bus, , , , So Please provide more normal buses
chennai mtc
Atten To The MTC Bus executives,
I am residing at Madahavaram (Near Bus stand), every day at 7.30am my self and my wife use to catch 170A bus from madhavaram to Vandaloor, if we catch the bus only we go to our office at the correct time, today(10/11/2009) we waited at the bus stand from 7.30am to 8.30am, till that time there is no sign of 170A bus, later i called up the MTC Enquires cell lodge the complaint, after that only some how they manage to send a bus, but the bus which they send is like corporation lorry, that bus not started we have to push the bus for some time, then only the bus started.
At the bus stand there is no one to give us the proper information about the bus, if some MTC Staff is there and informe about the timing it would be really helpful, no one is there to inform we waited there almost 1.30hrs, because of this myself and my wife very late to our office.
I am excepting some positive respose from the MTC Management side.
Thanks & Regards,
S.Immanuel Babu
Country of complaint: India
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Sir,
This is a complaint regarding negligence of drivers and conductors in Rajiv Gandhi Salai (OMR) to stop at RRE Bus Stop (near sangeetha hotel) in Thuraipakkam. Only white board buses like M119, M119A, M19A, M19B, M19C, 19P, M70S stop here. However. most of the times, buses do not stop here unless there is someone getting down. Early morning, mid day and late evening hours are more worse where not even a single bus stops here. School/College Goers, Senior Citizens are most impacted running to the next nearby bus stop - Jain College to board the bus. The RRE Bus stop is located around 0.5 kms between Metukuppam and Jain college, MCN Nagar residents find it very hard to walk until Jain College. Hence, requesting bus shelter to be constructed at RRE bus stop and all buses to be stopped here at the earliest possible time. Thanking MTC for the service.
Thanks & Regards,
Mahesh
To
The Managing Director,
MTC Tranport,
Chennai.
Respected sir,
This compliant is regarding bus driver rash driving. Today 19B ( Going to Keelambakkam) bus with reg no: TN01 N8510 bus driver is driving very rashly. Myself and another biker have missed an accidents between Indiranagar to Thiruvanmiyur at around 11:30 AM (9-Dec-2014). and he is riding the bus in pedestrian lane (beside thiruvanmiyur railway station) and even some times wherever he find gap which is more dangerous to public. I have asked him that why you’re driving very rashly but he is talking indecent. then i told him that I'll compliant to your higher Authority but he is very careless. Please take strict action on him . so that we can avoid this kind of incidents and accidents..
Please restore the Bus Route No B29N from Periyar Nagar to Velacherry from 7.45 a.m to 8.30 a.m. We are using the Bus for the last Six Years. It is a great inconvenience for Office goers commuting to KMC, Nungambakkam IOCL Office, DMS, T.Nagar & Gurunanak College. I request to do the needful.
Please restore the Bus Route No B29M from Periyar Nagar to Velacherry from 7.45 a.m to 8.30 a.m. We are using the Bus for the last Six Years. It is a great inconvenience for Office goers commuting to KMC, Nungambakkam IOCL Office, DMS, T.Nagar & Gurunanak College. I request to do the needful.
Dear Sir,
Recent days I could see MTC bus drivers are rash driving and not following the signal. I could see many times during traffice MTC bus drivers are riding the bus in pedestrian lane and even some times whereever they find gap which is more dangerous to public. Many times MTC bus drivers does not have patience and will never follow the lane and drive the bus in zig Zag and dashing the CAR and since it is government owning vechicle they are not afraid even after accident. Requesting to monitor the bus frequently and take action so that public and Car owners can be safe and drive happily.
Dear Sir,
Good day,
The bus No is TN - 07, N-1559 . Yesterday I travelled with my family from Koyembadu to Villupuram and the bus travel experience was really horrible.The bus driver and conductor had a very bad understanding and behaving with the customers very badly and using unwanted statements and comments especially to womens and senoir citizens. We have started by 6.15 am in morning and the bus reached villupuram only by 11.00 am in morning almost 5hrs to travel even when the roads are free from traffic and no rain also. Even two wheelers and all the buses started after his bus all passes this bus. When we enquired this to conductor he simnply tells us go and see the speedometer the driver is using 70kmhr and i can't do anything if u want to go quick better use Rockets or some other modes and using bad words my father is a senior citizen and the conductor is very thin and height and black. The bus driver uses mobile phones every time and chatting with his friends while driving. If anyone asks they behaving like rowdies and asking passengers to get down far from the allocated stoppings.The conductor not wearing any badges so we can see his names.Please take some actions regarding this and they also stopped on a worst hotel where nothing is there only bad coffee is available.The conductor asks the driver to drive very slow adn the same is followed. But when we cam back in return the other bus driver came just in 3.30hrs and drive the bus very safely and good driving also.
Kindly request you to take necessary actions on the above mentioned bus drivers to help the people and for the people like us who got frustrated by these bad guys...
sir
iam in thiruvottiyur in bus depo in azax giving season ticket person no respect giving to person he talkng badly so plz talk action to him this my request
For ladies better protection atleast 1 or 2 buses in each route must be ladies special provided with lady staff. If given one service in the morning & other after 6 o'clock in the evening will be really helpful.
From
The Public,
Ulundai Village,
Thiruvallur Dist,
Pincode:-602105.
To
The Managing Director,
MTC Tranport,
Chennai.
Respected sir,
SUB: Complaint on MTC S591 bus driver.
We are living in ulundai village. We have a struggle with the bus driver “SANTHOSH” who is driving the bus MTC S591 from T.NAGAR to PERAMBAKKAM some complaints on him are “Rash Driving, Talking indecent with public especially with women, Do not stop the bus in stopping especially ulundai stopping .
Because of these problems we can’t able to reach the college, companies by time .This bus cross our stop at 7.00am after this we have bus at 8.00am only we already complaint in T.Nagar depot for three times still there in no action taken on him .
We discussed with him about this problem for that he replied “if you can go and complaint i have a known person in my higher official”
Hereafter you doesn’t take any action we are going to strike. So we humbly request you to take action on him .
Thanking you,
Your’s truly,
Village people.
Dear sir,
Though 12B is a frequent bus from Foreshore Estate to Vadapalani, the bus is not frequent in peak hours especially between 8.30am to 9.15am in the morning and evening 6.00 pm to 6.45pm. Only 1 or 2 buses are coming. Kindly make arrangement and increase the frequency in peak hours.