CB Gambling Mostbet Frozen account

Mostbet review: Frozen account

المعلم of US

Jul 26, 2025 9:44 pm EDT

Verified customer

Replied

Featured review

MOSTBET ID 245347140

Hello,
This is the second time you scheduled a video call with me but didn’t show up.
I have already sent all the documents you asked for.
Please unfreeze my account — I have done everything required and waited patiently.
I hope you solve this as soon as possible.
Thank you.
I was waiting again today for the video call, but once again, no one contacted me.
This is the second time you promise a call and don't follow through.
You are just delaying and making excuses to keep my account frozen, even though you know it’s my account.
I have already sent all the required documents. Please stop wasting time and unfreeze my account now.
Thank you.
My ID MOSTBET ACCOUNT 245347140

View 0 more photos

Mostbet response

Jul 28, 2025 3:17 am EDT

Mostbet customer support contacts

Address

Kadmou Street 4, S.I. Olympia Business Center, Agios Andreas, Nicosia, 1105, CY

Website

mostbet.com

File a complaint Write a review

View all Mostbet contacts

Hello, Dear المعلم!

Thank you for sharing. We agree, it's an unpleasant situation. Anyone in your position would be upset if they found out that their account had been frozen.
Verification exists in all bookmakers without exception. Account verification is a set of measures aimed primarily at preventing illegal and fraudulent activities against the player, as well as ensuring compliance with established rules.

We are pleased to inform you that your gaming account was unfrozen on 28.07.2025 and is now active. You can request a withdrawal of funds.

Please confirm that your problem has been resolved.

We'll be waiting for you on our website.
Yours, Mostbet.