MorningSave
Reviews and Complaints

I first learned of MorningSave watching a Talk Show...never tried to order anything just checked it out...but finally I saw something I've seen in many stores but didn't want pay the prices placed on same product so expensive. Then I finally saw it very recently & couldn't believe how much! Definitely hurried & placed my order, just wish I ordered 2...hopefully it will offered again...MorningSave is the perfect name.BTW I ordered the MaxKare Shiatsu Shoulder Massager with Kneading & Heat...it is wonderful...love the loops for placing your wrist in and it is so great on my pain in my due a nerve pain but it has already help decrease that pain...plus it's saving me from going to therapy to pay a high copay for the same form of massage. My doctor approved this too.
I recommend both this product and MorningSave for GREAT FABULOUS DEALS!
Thank you!

Excellent product and service. I had an issue ordering multiples and the staff response was wonderful and quick. Kudos! I ordered the Shark Ion vacuum and absolutely love it. My mother was so impressed she also ordered the Shark Ion vacuum too... All your products I've ordered are top quality and haven't had any returns. Love the site and do use it. Only thing I wish would be free shipping and faster processing/shipping. Took a little over a week but not everyone is Amazon and has the staffing for that so I understand and am not complaining. :) But if I had a wish - that would be free shipping esp with multiple orders. I don't want to pay the $4.99 a month fee as my purchasing isn't always monthly. Highly recommend the Shark... my house has never felt cleaner. Amazing little thing gets a lot of dust and dirt. Thanks for having the savings site... I'm hooked.

I have ordered quite a few things from you guys and have given out for Birthday and Mother's Day gift, unfortunately I lost my mother all of a sudden on 4/20/2019, so it was a sad day for my kids, granddaughters, husband and of course my self... I was able to get all the stuff I ordered for that day and for our New House that will be done the first week of July 2019, but then again my mother will not be physically there to celebrate it, something that she had always wanted me to do, due to the fact I have literally been fighting my Diagnoses of RA and Fibromyalgia since 2013 when I was 40 years old and the brand new diagnosis of Lupus this past year... I thank God Everyday that I am able to enjoy life with my family, but also thank him for a business likes yours that sell these things at a reasonable price... I recommend anyone to look into this, you will be amazed...

I am so please with the customer service of this company. I purchased a Fitbit tracker and could not get it to work. I contacted MorningSave and was told I would need a portable device with Bluetooth in order for it to work. I explained being an older person, I did not have a Bluetooth device. I am old school and still have a landline phone. Well these wonderful people, even though my purchase stated no refund if you have buyers remorse because you are receiving the items at a such a considerable discount, went above and beyond what I call good customer service. I explained I would have to save up my money (being retired) to get this Bluetooth thing. Well these wonderful people not only refunded my money, but allowed me to keep the tracker I ordered. Talk about making a customer happy they did that for me. I will definitely continue to shop with MorningSave, Again thank you MorningSave.

I filed a claim initially on September 19, 2024. It does not appear anyone cares to read consumers complaints/emails or have any thoughts to help with the problems caused by the orders supplied by Morning Save. I purchased 4 Luminess Aeroscalp Scalp Cleansing Device with Facial Cleansing Brush on The Talk Morning Save - As I wrote previously, I only received 3. I WANT THE 4TH! They are gifts for my 4 granddaughters and have no intentions of giving three of them this gift and leaving the 4th granddaughter out. Only one of 2 resolutions are acceptable: Please send the 4 the item as previously ordered in BLUE or, send me a Self Addressed Postage Paid Box with Return Reciept attached for verification for my full refund.

Below you will find the prior emails:
Luminess Aeroscalp Scalp Cleansing Device with Facial Cleansing Brush
ORDER NUMBER:
jolliest-bigger-sugar
DATE:
September 19th 2024 3:03pm ET
STATUS:
Placed
ESTIMATED DELIVERY:
Wednesday, Sep 25 - Friday, Sep 27
SHIPPING ADDRESS:
661 Carpenter Ave NW
Grand Rapids, MI 49504
VISA:
**** **** **** 1050
TOTAL:
$93.75


blackeyedsusan

Sep 30, 2024, 10:01 AM CDT

I just received my order and am missing one Blue Metallic Luminess Aeroscalp Scalp Clensing Device with Facial Cleansing Brush. I ordered 4 of each:

"Luminess Aeroscalp Scalp Cleansing Device with Facial Cleansing Brush
Quantity: 2 Blue Metallic

Luminess Aeroscalp Scalp Cleansing Device with Facial Cleansing Brush
Quantity: 2 Berry Metallic"

I am miss in 1 Blue Metallic. Please mail as these are all gifts.
Subtotal $79.96
Shipping $8.99
Tax $4.80
Total Paid $93.75


Sean (Mercatalyst)

Oct 1, 2024, 1:30 PM CDT

Hi there,

As previous explained the part of the order has already been processed for refund.

Thanks! ------------------UNACCEPTABLE


Sean (Mercatalyst)

Oct 1, 2024, 1:30 PM CDT

Hi there,

As previous explained the part of the order has already been processed for refund.

Thanks!


blackeyedsusan

Oct 1, 2024, 12:39 PM CDT

PLEASE REPLY TO MY LAST EMAIL: I DO NOT WANT A REFUND: I WANT MY ITEM! PLEASE ADVISE THAT YOU WILL BE MAILING MY MISSING ITEM!


blackeyedsusan

Oct 1, 2024, 11:08 AM CDT

I DO NOT WANT A REFUND - I WANT THE PRODUCT - THEY WERE GIFTS FOR MY 2 SETS OF TWINS! PLEASE SEND THE 4TH ITEM AS ORDERED. THANK YOU


blackeyedsusan

Oct 1, 2024, 11:08 AM CDT

I DO NOT WANT A REFUND - I WANT THE PRODUCT - THEY WERE GIFTS FOR MY 2 SETS OF TWINS! PLEASE SEND THE 4TH ITEM AS ORDERED. THANK YOU


Sean (Mercatalyst)

Oct 1, 2024, 10:45 AM CDT

Hi there,

I issued a refund for this order back to your card. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank.

Thanks!


blackeyedsusan

Sep 30, 2024, 10:01 AM CDT

I just received my order and am missing one Blue Metallic Luminess Aeroscalp Scalp Clensing Device with Facial Cleansing Brush. I ordered 4 of each:

"Luminess Aeroscalp Scalp Cleansing Device with Facial Cleansing Brush
Quantity: 2 Blue Metallic

Luminess Aeroscalp Scalp Cleansing Device with Facial Cleansing Brush
Quantity: 2 Berry Metallic"

I am miss in 1 Blue Metallic. Please mail as these are all gifts.
Subtotal $79.96
Shipping $8.99
Tax $4.80
Total Paid $93.75

Please email me with status to: [protected]@gmail.com

This email is a service from Mercatalyst. Delivered by Zendesk

I have ordered a couple things off of morning safe.com and now for some reason since April my account has been charged $6.41 every month to my credit card ending in 8086. I would like to know why this is happening. It should not be and I would like to get refunded this money! When I buy something I pay for it in full I don’t understand why you are taking out a monthly fee when you should not be!

In my experience with MorningSave, I have to say that while their overall service has been satisfactory, their slow shipping can be quite frustrating. But what really disappointed me was when I purchased a Power Precision cooker that turned out to be defective. When we contacted the manufacturer about the issue, they directed us to Morningsave's customer service. Unfortunately, the only way to reach out to them was through email, and we had to wait for two long days before we received a response. To our dismay, the reply only told us to contact the manufacturer again.

It seems that Morningsave's customer service team doesn't have a phone number, and now I understand why. It's because they cannot handle complaints or problems with their customers' purchases as efficiently as other brands. When I finally got through to someone and submitted my complaint, I was told that I needed to return the product at my expense and that they had to either refund or replace it.

Unfortunately, this product had already been discontinued due to its defects, so I had to sit and wait for yet another response from Morningsave. It was quite inconvenient and frustrating, but when they did reply, they offered to refund the full amount I had spent on the cooker.

Overall, I would say that Morningsave's service is decent, but their customer service could be improved. It would have been better if there was a phone number we could call to speak to an agent directly, instead of having to wait for days to receive responses through emails. Additionally, refunds should have been easier to obtain. But, I am happy that they eventually refunded my money.

I was really looking forward to trying out some new beauty products that I had ordered from MorningSave, but unfortunately my experience was not as positive as I had hoped. My first disappointment came with the Predire Facial Mud Mask, which sounded like it should be a luxurious and pampering experience. However, when I tried to remove the mask using the magnetic hand wand that was included, I found that the wand didn't have enough magnetism to actually make the mask come off easily. This meant that I had to repeatedly wash my face and rub the mask off, which left my skin feeling sore and irritated. The texture of the mask was really gritty and sandy, which only made things worse. I have sensitive skin, so this was definitely not the gentle experience I was hoping for.

To make matters worse, the second product I received was a book of facial masks that was completely overrun with mildew and mold. This was a major health hazard, especially given that I have asthma. As soon as I opened the package, I could smell the mold and I started to get a headache. Needless to say, this was a really unpleasant experience and not something I would ever want to repeat.

Thankfully, I was able to get in touch with the customer service team at MorningSave and they were quite responsive. They offered to issue me a refund for the damaged items, which was appreciated. However, given my overall experience, I don't think I would be inclined to order anything from MorningSave again in the future. It's a shame, since I really wanted to like these products, but unfortunately this just wasn't a great experience.

I recently had an experience with MorningSave (morningsave.com) that I must share with you all. I ordered the Joy Mangano Weekender + Tote in Steel Blue and Rose Quartz on March 15th, 2019 with hopes of having them for a special occasion. Unfortunately, upon receiving my order on March 20th, 2019, I found that I was missing the Rose Quartz Weekender bag that I had specifically requested. To add insult to injury, there was no packing slip or invoice included with my order which added to my frustration.

I immediately reached out to MorningSave via their support link, and while I did receive an automated reply that they had received my inquiry, I did not receive a helpful response for an entire two business days. Considering the urgency of my situation and how peculiar it was for me to receive an incomplete order with no documentation, this lack of response was extremely concerning.

Feeling desperate for a resolution, I contacted their support link again and still have not heard back regarding my missing order. Naturally, this reinforced my dissatisfaction with their customer service. I decided to take further action and reported my issue to the Better Business Bureau (BBB).

The lack of communication and response from MorningSave is unacceptable, especially considering the amount of money their customers are spending on their website. I was particularly disappointed by the fact that they do not have a contact number for customers to call and receive assistance when they need it. It’s very frustrating to have a company take your money for something as simple as an order and not follow up appropriately to ensure your satisfaction.

Overall, my experience with MorningSave was extremely disappointing, and I would caution others before deciding to use them as their first-choice online retailer. In today's world, the importance of Customer Service should never be underestimated and it’s such a shame to see such poor practice from morning save.

Hey there! So I was watching TV and saw an advertisement for MorningSave (morningsave.com) and decided to check it out. I signed up on their website and placed an order. To my surprise, the website stated that any orders placed within the next hour would have free shipping! Excitedly, I looked for another item to purchase and attempted to complete the order but the site displayed a message saying "Credit card declined". I was confused, thinking that it had something to do with multiple charges, but I called my credit card provider and they mentioned that the first charge went through. However, when I tried to place the order again, I got the same error message. The credit card company assured me that MorningSave didn't even attempt to make a second charge, otherwise they would have seen it on their end.

I'm not 100% sure why this happened, but I suspect that MorningSave wanted me to pay their monthly membership fee, which I had no interest in. What really frustrated me was that there was no telephone number to reach anyone directly, and the support team stated that I'd receive a response in 1-2 days. However, since the 1 hour free shipping window had already passed by the time they got back to me, I was no longer eligible for the promotion.

In my humble opinion, I would advise anyone to stay away from companies like MorningSave. The fact that they didn't even attempt to contact me about the second charge and that I couldn't get in touch with customer support in a timely manner is a major red flag for me.

MorningSave is an online retailer that offers discounted prices on various products. I was initially drawn to the website after seeing some interesting products on the TV show EXTRA and thought it would be an excellent opportunity to grab some bargains. I finally decided to purchase a couple of items that I had been eyeing for some time, which consisted of two wireless headphones and a pair of cute workout leggings.

Unfortunately, the items I received from MorningSave were not up to my expectations. I found the leggings to be ill-fitting, barely providing any coverage for my backside. The headphones were also problematic from the get-go, emitting static as soon as I turned up the volume. Knowing that I was unsatisfied, I reached out to MorningSave's customer service department to see if they could assist.

To my surprise, I was informed that MorningSave does not accept returns because of "buyer's remorse." While I understand the policy, I was disappointed by the knowledge that I had been unaware of it during my shopping experience. Additionally, I was told to contact the company directly regarding the defective headphones, which was rather inconvenient. In the case of the ill-fitting leggings, I attempted to find the manufacturers' information for a possible return, only to find that it doesn't seem to exist.

All in all, my experience with MorningSave was less than satisfactory. I was let down by the products I ordered, and the lack of transparency caught me off guard. While I do appreciate the discounts offered on the website, I'm hesitant to shop there again due to the unsatisfactory experience I had.

In my recent experience with MorningSave (morningsave.com), I purchased two pairs of earrings. Unfortunately, I only received one pair and there was no packing receipt included in the shipment. I was disappointed to discover that MorningSave only offers email support and no phone support. I had to communicate with them via multiple emails, which quickly became frustrating as I had to wait several days for a response each time.

Initially, I reached out to MorningSave regarding the missing pair of earrings and they eventually responded with a tracking number for the other half of my order. However, when I checked the tracking number a few days later, I realized it was meant for another state. It was clear that they had forwarded the wrong tracking number, which added to my frustration.

I sent at least five messages inquiring about my shipment or a refund, but it took several more emails and several days before I received any helpful information. One of the representatives I communicated with, Jayme, seemed to have an attitude and told me that they would get back to me with an answer when they had it. I found this response unhelpful and frustrating, as it seemed like a simple request that should not have taken days to resolve.

Overall, my experience with MorningSave was extremely disappointing and I will not be ordering from them again. I would also advise against signing up for their membership, as it seems like a poor investment given the lack of customer support and frustrating experiences. Currently, I am waiting for a refund and will be glad to put this experience behind me.

I recently had the opportunity to shop at MorningSave.com and while there were some positives and negatives to the experience, overall I have mixed feelings. On one hand, the merchandise itself was of good quality - as advertised - and I was generally satisfied with the items I purchased. However, there were some drawbacks that really sullied the overall experience.

One of the biggest problems, in my view, was the shipping time. While MorningSave apparently uses Pitney Bowes shipping facilities, it became readily apparent that said facilities were woefully understaffed. To add insult to injury, it seemed like every time I reached out to inquire about the whereabouts of my order, I was met with delay and frustration. To be sure, I don't mind waiting a reasonable amount of time to receive something I've ordered online; but waiting for a full month is just too much for me. In a world where Amazon can deliver products same-day or within a week, it's baffling that MorningSave can't seem to get it together in the shipping department.

That said, there were some highlights to my experience with MorningSave. As previously noted, the items I purchased were of high quality and lived up to my expectations. Additionally, I greatly appreciated the offerings available on the site - there was really something for everyone, whether you were looking for electronics, clothing, or kitchenware, to name a few.

However, there were a few notable exceptions in terms of product quality as well. For example, the Cop Cam that I bought simply never worked - the video camera wouldn't function properly, and the still images were extremely blurry. This was obviously frustrating and soured my opinion of the experience overall.

In conclusion, I have to say that my overall impression of MorningSave was largely negative. While the quality of the merchandise itself was decent, the lengthy shipping times and other quality issues with certain products really detracted from the experience as a whole. If you're willing to put up with those issues, then there may be something for you here - but if speed and efficiency are important to you, then I'd recommend taking your business elsewhere.

MorningSave (morningsave.com) is an online retailer that offers a wide range of products at competitive prices. However, it's important to note that the quality of these products may vary.

One customer recently purchased a Pursonic facial cleansing kit that had been promoted on The Talk. Unfortunately, their experience with this product was far from positive. The battery-operated cleanser brush was reportedly poorly made and difficult to use, with the battery case being particularly problematic. Furthermore, the bottle of Vitamin C serum that had been included in the kit was not sealed properly, resulting in a significant amount of product leaking out onto the other items in the package.

Naturally, the customer was disappointed with their purchase and contacted MorningSave's customer support team for assistance. However, despite sending a message three weeks prior, they hadn't received a response. Understandably, this only added to their frustration and they vowed never to order from MorningSave again.

Interestingly, this story does have a happy ending. The reviewer chose to update their original feedback a few days later, explaining that they had received a response from customer service after sending a follow-up message. To their surprise, the company had offered them a full refund, including shipping costs. While the product was still subpar, it's worth noting that the customer service received high marks.

In conclusion, MorningSave may be a viable option for those looking to save money on a variety of products - though it's important to approach any purchase with caution. While the quality of products may vary, the company's willingness to make things right shows that they care about their customers and are committed to providing great service.

As someone who is always searching for the latest and greatest deals, I was excited to come across MorningSave.com after seeing it promoted on Television "Extra". I decided to purchase 3 Zmodo Pivot devices, hoping they would live up to the hype.

However, after receiving the shipment, I quickly realized that one of the devices was not functioning properly. I reached out to MorningSave's customer service team to request a refund for the unopened devices and replace the defective one.

To my relief, the customer service representative was prompt in addressing my concerns and informed me that they did not have any replacements in house. But, they did provide me with some valuable information. The Zmodo Pivot comes with a 3-year warranty and any issues could be resolved by contacting Zmodo directly. They also assured me that Zmodo would be able to troubleshoot any issues and provide a replacement unit if necessary.

Additionally, the representative went above and beyond by providing detailed information on how to get in touch with Zmodo and how to provide proof of purchase. They even advised me to let Zmodo know that I had purchased the product from MorningSave (which is the parent company of the website).

Overall, I was impressed with the level of customer service I received from MorningSave.com. Even though I encountered an issue with one of the devices, their representative was helpful and provided me with valuable information that could ultimately help resolve the issue. I would definitely recommend MorningSave to anyone who is looking for great deals on high-quality products.

I recently had an experience with MorningSave (morningsave.com) that left me feeling disappointed with their customer service. While searching for shoes online, I came across their site and decided to order two pairs. However, the process of selecting the correct sizes was confusing and I ended up sending an email with some questions before the shoes were shipped out. Unfortunately, I never received a response and my shoes were shipped without any clarification on my concerns.

Over the next week, I received emails from MorningSave about other sales items, which made me wonder if their priorities were focused on selling products rather than fulfilling their customer's needs. Finally, I received my shoes, but to my surprise, they were kids' sizes. This situation could have been avoided if their customer service staff had responded to my inquiries. I was left feeling frustrated and wondering if MorningSave was located in a third-world country without proper communication channels.

In today's world, where online shopping is such an integral part of our lives, it's crucial to have reliable and responsive customer service. In this case, MorningSave failed to provide adequate support, leaving me to navigate their website alone in search of a solution. As a paying customer, I would have appreciated a live conversation with one of their representatives to assist me with my issues.

Unfortunately, the lack of face-to-face interaction with MorningSave left me feeling disconnected from the company, making it difficult to build brand loyalty. As consumers, we want to feel seen and heard by the companies we buy from, and MorningSave fell short in that regard. Ultimately, their lack of customer support could deter customers from shopping with them in the future, which is a shame because they do seem to offer some great deals.

In summary, my experience with MorningSave was not a positive one. While their website has some attractive offerings, the lack of customer support made the shopping experience frustrating and left me feeling unsatisfied. It's essential for companies to prioritize customer service and ensure their customers can have access to support when needed. I hope MorningSave can address these issues and improve their service in the future to provide a better shopping experience for all their customers.