Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Airlines and Air Travel Miles and More
Miles and More

Miles and More review: Award miles on travels made not credited

J
Author of the review
9:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I called the Miles team two times and they asked me to fill out the contact form and two times I did. Yet I don’t see any action from your side!

Please note that my correct mileage account from beginning is [protected]. I am not sure how I got another account which should not be there. All my travel points including my family members were supposed to have credited to account number [protected]. I have not received points from:

booking # KJWQ63 (4 family members travelled)
Booking # 8V957P (my own travel)
Booking # 9374AG

One of the reasons I booked my tickets on Lufthansa is for getting Miles Points but I deprived of eligible points!

Claimed loss: Award Miles or Compensation

Desired outcome: Get credited with points

Confidential Information Hidden: This section contains confidential information visible to verified Miles and More representatives only. If you are affiliated with Miles and More, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Miles and More reviews & complaints

Miles and More - False advertising 7
Miles and More - Miles and more benefit? 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Miles and More - Mileage account wrongly suspended - 110,000 miles lost 3
Miles and More - Cheating and abusive attitude 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Miles and More - No miles credited
Miles and More - Login issues in my MilesandMore to be resolved 2
Miles and More - Mileage credit
Miles and More - Bonus points not refunded
Miles and More - Miles and More
Miles and More - Missing Miles claim rejected via online application
View all Miles and More reviews and complaints

  1. Miles and More Contacts

  2. Miles and More phone numbers
    1300 655 727
    Click up if you have successfully reached Miles and More by calling 1300 655 727 phone number 10 10 users reported that they have successfully reached Miles and More by calling 1300 655 727 phone number Click down if you have unsuccessfully reached Miles and More by calling 1300 655 727 phone number 5 5 users reported that they have UNsuccessfully reached Miles and More by calling 1300 655 727 phone number
    33%
    Confidence score
    Australia
    +1 (800) 102-5838
    Click up if you have successfully reached Miles and More by calling +1 (800) 102-5838 phone number 0 0 users reported that they have successfully reached Miles and More by calling +1 (800) 102-5838 phone number Click down if you have unsuccessfully reached Miles and More by calling +1 (800) 102-5838 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +1 (800) 102-5838 phone number
    India
    +1 (803) 852-6562
    Click up if you have successfully reached Miles and More by calling +1 (803) 852-6562 phone number 1 1 users reported that they have successfully reached Miles and More by calling +1 (803) 852-6562 phone number Click down if you have unsuccessfully reached Miles and More by calling +1 (803) 852-6562 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +1 (803) 852-6562 phone number
    100%
    Confidence score
    Indonesia
    1800 1110 2276
    Click up if you have successfully reached Miles and More by calling 1800 1110 2276 phone number 0 0 users reported that they have successfully reached Miles and More by calling 1800 1110 2276 phone number Click down if you have unsuccessfully reached Miles and More by calling 1800 1110 2276 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling 1800 1110 2276 phone number
    Philippines
    +49 692 0977 7777
    Click up if you have successfully reached Miles and More by calling +49 692 0977 7777 phone number 0 0 users reported that they have successfully reached Miles and More by calling +49 692 0977 7777 phone number Click down if you have unsuccessfully reached Miles and More by calling +49 692 0977 7777 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +49 692 0977 7777 phone number
    Germany
    +1 (800) 581-6400
    Click up if you have successfully reached Miles and More by calling +1 (800) 581-6400 phone number 3 3 users reported that they have successfully reached Miles and More by calling +1 (800) 581-6400 phone number Click down if you have unsuccessfully reached Miles and More by calling +1 (800) 581-6400 phone number 5 5 users reported that they have UNsuccessfully reached Miles and More by calling +1 (800) 581-6400 phone number
    United States & Canada
    +44 371 945 9737
    Click up if you have successfully reached Miles and More by calling +44 371 945 9737 phone number 0 0 users reported that they have successfully reached Miles and More by calling +44 371 945 9737 phone number Click down if you have unsuccessfully reached Miles and More by calling +44 371 945 9737 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +44 371 945 9737 phone number
    United Kingdom
    +353 15 264 400
    Click up if you have successfully reached Miles and More by calling +353 15 264 400 phone number 0 0 users reported that they have successfully reached Miles and More by calling +353 15 264 400 phone number Click down if you have unsuccessfully reached Miles and More by calling +353 15 264 400 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +353 15 264 400 phone number
    Ireland
    +64 800 945 220
    Click up if you have successfully reached Miles and More by calling +64 800 945 220 phone number 0 0 users reported that they have successfully reached Miles and More by calling +64 800 945 220 phone number Click down if you have unsuccessfully reached Miles and More by calling +64 800 945 220 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +64 800 945 220 phone number
    New Zealand
    +43 517 661 011
    Click up if you have successfully reached Miles and More by calling +43 517 661 011 phone number 0 0 users reported that they have successfully reached Miles and More by calling +43 517 661 011 phone number Click down if you have unsuccessfully reached Miles and More by calling +43 517 661 011 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +43 517 661 011 phone number
    Austria
    +32 90 251 600
    Click up if you have successfully reached Miles and More by calling +32 90 251 600 phone number 0 0 users reported that they have successfully reached Miles and More by calling +32 90 251 600 phone number Click down if you have unsuccessfully reached Miles and More by calling +32 90 251 600 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +32 90 251 600 phone number
    Belgium
    +45 33 377 353
    Click up if you have successfully reached Miles and More by calling +45 33 377 353 phone number 2 2 users reported that they have successfully reached Miles and More by calling +45 33 377 353 phone number Click down if you have unsuccessfully reached Miles and More by calling +45 33 377 353 phone number 2 2 users reported that they have UNsuccessfully reached Miles and More by calling +45 33 377 353 phone number
    Denmark
    +358 20 386 300
    Click up if you have successfully reached Miles and More by calling +358 20 386 300 phone number 0 0 users reported that they have successfully reached Miles and More by calling +358 20 386 300 phone number Click down if you have unsuccessfully reached Miles and More by calling +358 20 386 300 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +358 20 386 300 phone number
    Finland
    +33 892 231 682
    Click up if you have successfully reached Miles and More by calling +33 892 231 682 phone number 0 0 users reported that they have successfully reached Miles and More by calling +33 892 231 682 phone number Click down if you have unsuccessfully reached Miles and More by calling +33 892 231 682 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +33 892 231 682 phone number
    France
    +39 899 198 001
    Click up if you have successfully reached Miles and More by calling +39 899 198 001 phone number 0 0 users reported that they have successfully reached Miles and More by calling +39 899 198 001 phone number Click down if you have unsuccessfully reached Miles and More by calling +39 899 198 001 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +39 899 198 001 phone number
    Italy
    +31 207 219 245
    Click up if you have successfully reached Miles and More by calling +31 207 219 245 phone number 0 0 users reported that they have successfully reached Miles and More by calling +31 207 219 245 phone number Click down if you have unsuccessfully reached Miles and More by calling +31 207 219 245 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +31 207 219 245 phone number
    Netherlands
    +47 22 836 569
    Click up if you have successfully reached Miles and More by calling +47 22 836 569 phone number 0 0 users reported that they have successfully reached Miles and More by calling +47 22 836 569 phone number Click down if you have unsuccessfully reached Miles and More by calling +47 22 836 569 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +47 22 836 569 phone number
    Norway
    +351 707 783 783
    Click up if you have successfully reached Miles and More by calling +351 707 783 783 phone number 0 0 users reported that they have successfully reached Miles and More by calling +351 707 783 783 phone number Click down if you have unsuccessfully reached Miles and More by calling +351 707 783 783 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +351 707 783 783 phone number
    Portugal
    +7 495 411 8446
    Click up if you have successfully reached Miles and More by calling +7 495 411 8446 phone number 0 0 users reported that they have successfully reached Miles and More by calling +7 495 411 8446 phone number Click down if you have unsuccessfully reached Miles and More by calling +7 495 411 8446 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +7 495 411 8446 phone number
    Russia
    +34 902 220 105
    Click up if you have successfully reached Miles and More by calling +34 902 220 105 phone number 0 0 users reported that they have successfully reached Miles and More by calling +34 902 220 105 phone number Click down if you have unsuccessfully reached Miles and More by calling +34 902 220 105 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +34 902 220 105 phone number
    Spain
    +46 86 115 930
    Click up if you have successfully reached Miles and More by calling +46 86 115 930 phone number 0 0 users reported that they have successfully reached Miles and More by calling +46 86 115 930 phone number Click down if you have unsuccessfully reached Miles and More by calling +46 86 115 930 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +46 86 115 930 phone number
    Sweden
    +41 900 850 000
    Click up if you have successfully reached Miles and More by calling +41 900 850 000 phone number 0 0 users reported that they have successfully reached Miles and More by calling +41 900 850 000 phone number Click down if you have unsuccessfully reached Miles and More by calling +41 900 850 000 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +41 900 850 000 phone number
    Switzerland
    +90 212 375 5933
    Click up if you have successfully reached Miles and More by calling +90 212 375 5933 phone number 0 0 users reported that they have successfully reached Miles and More by calling +90 212 375 5933 phone number Click down if you have unsuccessfully reached Miles and More by calling +90 212 375 5933 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +90 212 375 5933 phone number
    Turkey
    +86 400 886 8868
    Click up if you have successfully reached Miles and More by calling +86 400 886 8868 phone number 0 0 users reported that they have successfully reached Miles and More by calling +86 400 886 8868 phone number Click down if you have unsuccessfully reached Miles and More by calling +86 400 886 8868 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +86 400 886 8868 phone number
    China
    +852 28 682 313
    Click up if you have successfully reached Miles and More by calling +852 28 682 313 phone number 0 0 users reported that they have successfully reached Miles and More by calling +852 28 682 313 phone number Click down if you have unsuccessfully reached Miles and More by calling +852 28 682 313 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +852 28 682 313 phone number
    Hong Kong
    +81 343 337 653
    Click up if you have successfully reached Miles and More by calling +81 343 337 653 phone number 0 0 users reported that they have successfully reached Miles and More by calling +81 343 337 653 phone number Click down if you have unsuccessfully reached Miles and More by calling +81 343 337 653 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +81 343 337 653 phone number
    Japan
    +60 320 531 898
    Click up if you have successfully reached Miles and More by calling +60 320 531 898 phone number 0 0 users reported that they have successfully reached Miles and More by calling +60 320 531 898 phone number Click down if you have unsuccessfully reached Miles and More by calling +60 320 531 898 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +60 320 531 898 phone number
    Malaysia
    +966 800 844 7661
    Click up if you have successfully reached Miles and More by calling +966 800 844 7661 phone number 0 0 users reported that they have successfully reached Miles and More by calling +966 800 844 7661 phone number Click down if you have unsuccessfully reached Miles and More by calling +966 800 844 7661 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +966 800 844 7661 phone number
    Saudi Arabia
    +65 62 455 600
    Click up if you have successfully reached Miles and More by calling +65 62 455 600 phone number 0 0 users reported that they have successfully reached Miles and More by calling +65 62 455 600 phone number Click down if you have unsuccessfully reached Miles and More by calling +65 62 455 600 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +65 62 455 600 phone number
    Singapore
    +27 214 153 508
    Click up if you have successfully reached Miles and More by calling +27 214 153 508 phone number 0 0 users reported that they have successfully reached Miles and More by calling +27 214 153 508 phone number Click down if you have unsuccessfully reached Miles and More by calling +27 214 153 508 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +27 214 153 508 phone number
    South Africa
    +82 260 224 235
    Click up if you have successfully reached Miles and More by calling +82 260 224 235 phone number 0 0 users reported that they have successfully reached Miles and More by calling +82 260 224 235 phone number Click down if you have unsuccessfully reached Miles and More by calling +82 260 224 235 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +82 260 224 235 phone number
    South Korea
    +886 223 258 861
    Click up if you have successfully reached Miles and More by calling +886 223 258 861 phone number 0 0 users reported that they have successfully reached Miles and More by calling +886 223 258 861 phone number Click down if you have unsuccessfully reached Miles and More by calling +886 223 258 861 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +886 223 258 861 phone number
    Taiwan
    +66 20 566 868
    Click up if you have successfully reached Miles and More by calling +66 20 566 868 phone number 0 0 users reported that they have successfully reached Miles and More by calling +66 20 566 868 phone number Click down if you have unsuccessfully reached Miles and More by calling +66 20 566 868 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +66 20 566 868 phone number
    Thailand
    +971 43 898 100
    Click up if you have successfully reached Miles and More by calling +971 43 898 100 phone number 0 0 users reported that they have successfully reached Miles and More by calling +971 43 898 100 phone number Click down if you have unsuccessfully reached Miles and More by calling +971 43 898 100 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +971 43 898 100 phone number
    UAE
    +84 283 829 8529
    Click up if you have successfully reached Miles and More by calling +84 283 829 8529 phone number 0 0 users reported that they have successfully reached Miles and More by calling +84 283 829 8529 phone number Click down if you have unsuccessfully reached Miles and More by calling +84 283 829 8529 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +84 283 829 8529 phone number
    Vietnam
    +54 115 984 5680
    Click up if you have successfully reached Miles and More by calling +54 115 984 5680 phone number 0 0 users reported that they have successfully reached Miles and More by calling +54 115 984 5680 phone number Click down if you have unsuccessfully reached Miles and More by calling +54 115 984 5680 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +54 115 984 5680 phone number
    Argentina
    +55 214 700 1674
    Click up if you have successfully reached Miles and More by calling +55 214 700 1674 phone number 0 0 users reported that they have successfully reached Miles and More by calling +55 214 700 1674 phone number Click down if you have unsuccessfully reached Miles and More by calling +55 214 700 1674 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +55 214 700 1674 phone number
    Brazil
    +56 229 884 890
    Click up if you have successfully reached Miles and More by calling +56 229 884 890 phone number 0 0 users reported that they have successfully reached Miles and More by calling +56 229 884 890 phone number Click down if you have unsuccessfully reached Miles and More by calling +56 229 884 890 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +56 229 884 890 phone number
    Chile
    +52 554 738 6954
    Click up if you have successfully reached Miles and More by calling +52 554 738 6954 phone number 0 0 users reported that they have successfully reached Miles and More by calling +52 554 738 6954 phone number Click down if you have unsuccessfully reached Miles and More by calling +52 554 738 6954 phone number 0 0 users reported that they have UNsuccessfully reached Miles and More by calling +52 554 738 6954 phone number
    Mexico
    More phone numbers
  3. Miles and More emails
  4. Miles and More address
    MAC Main Airport Center, Unterschweinstiege 8, Frankfurt am Main, 60549, Germany
  5. Miles and More social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2025
  7. View all Miles and More contacts
Miles and More Category
Miles and More is ranked 71 among 219 companies in the Airlines and Air Travel category
#69 Changi Airport Group Changi Airport Group #70 IcelandAir IcelandAir #71 Miles and More Miles and More #72 Charles de Gaulle Airport / Paris Aeroport Charles de Gaulle Airport / Paris Aeroport #73 Egypt Airlines / EgyptAir Egypt Airlines / EgyptAir
Miles and More Alternatives
Oojo.com 34 reviews Caribbean Airlines 384 reviews KLM Royal Dutch Airlines 156 reviews Vietnam Airlines 5 reviews Connect Broadband 3 reviews