CB Airlines and Air Travel Miles and More Complaints #2-21

Miles and More review: Award miles on travels made not credited

JJ278 of CA

Nov 13, 2025 9:15 am UTC

Verified customer

Featured review

I called the Miles team two times and they asked me to fill out the contact form and two times I did. Yet I don’t see any action from your side!

Please note that my correct mileage account from beginning is [protected]. I am not sure how I got another account which should not be there. All my travel points including my family members were supposed to have credited to account number [protected]. I have not received points from:

booking # KJWQ63 (4 family members travelled)
Booking # 8V957P (my own travel)
Booking # 9374AG

One of the reasons I booked my tickets on Lufthansa is for getting Miles Points but I deprived of eligible points!

Claimed loss: Award Miles or Compensation

Desired outcome: Get credited with points

Confidential Information Hidden: This section contains confidential information visible to verified Miles and More representatives only. If you are affiliated with Miles and More, please claim your business to access these details.

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Miles and More Contacts

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More phone numbers

Miles and More emails

presse@miles-and-more.com

100%
Confidence score: 100%

Support

Miles and More address

MAC Main Airport Center, Unterschweinstiege 8, Frankfurt am Main, 60549, Germany

Miles and More social media
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