Metrotown Mitsubishi
reviews and complaints

Service was polite and they offer detailed descriptions on what needed to be maintained.

Was there for oil change, very polite employees. My appointment was on time . All was good.

Excellent customer service. Efficient, timely. Staff is friendly, and explains things well.

Good service! Staff is friendly and nice! Will call back to confirm appointment which is good!

Ezekiel was amazing and got us a great deal on our outlander phev! Super friendly and professional.

The front counter staff is really friendly and helpful as usual. I much appreciate for their fast and accurate services.

Mike in the Service Department is super courteous. I have a wonderful experience when I had my RVR sent in for a Safety Recall update. Cheers!

Metrotown Mitsubishi is a friendly respectful business operation that provides quality professional work at a reasonable priceof high quality teliable automotive equipment.

I would not take my car anywhere else. They take me on time and are very thorough. They always remember my name. Coffee is great. Most important - I trust that they are honest.

Metrotown Mitsubishi offers a quality product and exceptional service and value. I am extremely happy with my purchase and their services and would highly recommend it to others.

Buying process was terrific, thanks to Henry. He's very knowledgeable. Service department is the best. Quick and honest. I was taking my old 2012 *** there for service for years, now I am taking my 2020 *** for some more great service.

Great service. They listen to my requests and also give sound advice. They don't just try to sell you a vehicle, they listen to your needs and advise accordingly. No pressure sales as well. It's comfortable. Highly Recomend them and their vehicles.

Very easy to deal with. We worked on the pricing and they included a loyalty discount (I had a Mitsubishi in the US before moving back to Canada) and free oil changes for life. They also drove me to the bank and waited for me while I got a bank draft.

We had exemplary service from Jason O who is a very professional and approachable sales manager. Ezekiel E was our salesman and was very friendly and patient during the purchasing of our new outlander and when demonstrating how everything works!

The service department at Metrotown Mitsubushi is outstanding. They are consistently fair, honest and trustworthy, so much so I have all of my vehicles not under warranty serviced by them. I have been a regular customer since they were a Chrysler dealership. I can always trust Mike, the service manager and his team for getting the job done. Well done everyone. Your high ratings are well deserved. Keep it up!

I went to Metrotown Mitsubishi on Febuary 27th to put down $2000 dollars for the mitsubishi ***. I asked for an automatic shift and for the car to be factory in Japan. Allen W (Salesperson) told me that the car was made in Japan and it was an automatic shift and it was available in stock. So, I put down the deposit to buy the car. But, when I found out the truth, the car was made in a Thailand factory and it was manual shift. The salesperson lied to me and refused to refund the deposit back on the same day. Metrotown Mitsubishi lied to me and even asked me to put down the $2000 dollars deposit. The next day, a manager named Jason called me and refused to refund the deposit with a very rude tone. I am requesting the $2000 dollars deposit back as I see there is no trust in this dealership. I did not even purchase the car, it was only the deposit.