Metro Mattress review: Won't honor pick up policy and refund.

TEMPUR LUXE ADAPT KING

Big Nightmare Was Lied to Manipulated. Defrauded out of $5,000 of my SSI, due to trusting in CRAIG P

but he swindled me knew I couldn't afford bed wasn't right for me. Confused I'm disabled.

Lied to by metromattress who sells Tempurpedic,I was swindled into spending $5,000 for Luxe adapt king mattress never for me. Caused my back to go out several times. Could never sleep more than 3 hours.

I got physically sick. And still am. Due to this 90 days of hell.

Was told they would honor Tempu 90 day guarantee. And waive $99 return fee. I contact regional sales manager Craig P, who sold me mattress. In day 11, and 13 telling him the nightmare I was having asked for advice. I have his personal email. After sale he stopped responding. I told him by email to pick up mattress and return to store if he couldn't help me. Then I again make contact with him on day 90, He claimed it was day 92 when I txted him to come pick up the mattress. After sending him several emails. Stating he wont take it back. I'm on SSI disabled both physically /mentally. Craig P from Metromattress lied, took advantage of me, and said he won't take it back before 90 days. Everything he said was lie to confuse me dupe me out of not being able to return.

Craig was unclear by so many things. I thought he said I had to give it at least 90 days to break in the bed before he would take it back.

I truly am confused by this whole thing and Craig was not honest to me on ANYTHING.

1] THIS BED WAS TRULY FOR ME - LIE

2] YOU CAN TRUST ME AND I WON'T STEER YOU WRONG- LIE

3] I WILL GO TO BAT FOR YOU IF YOU EVER HAVE A PROBLEM OR WARRANTY CLAIM WITH TEMPU- I WILL NEVER LET YOU DOWN- LIE

4] IF YOU PAY IN FULL WITHIN 1 YR/12 MONTHS THERE WILL BE NO INTEREST CHARGE OR ANY OTHER CHARGES INCURRED- LIE FORTIVA FINANCE COMPANY SLAPS WITH $49 ANNUAL FEE

5] ANYTIME YOU NEED PLEASE EMAIL ME AND I WILL ALWAYS GET BACK TO YOU ASAP. -LIE

CRAIG LIED TO ME ON ALL 5 OF THESE ISSUES.

MUST SAY I HATED BED FROM WHEN IT WAS DELIVERED. EVEN THE DELIVERY PEOPLE WERE RUDE. AND I NEVER WAS ABLE TO AS CRAIG SAID, BREAK IT IN.

BEING DISABLED I HAD NO IDEA WHAT HE WAS GETTING INTO. BECAUSE I TRUST AUTHORITY EVEN WHEN I SHOULDN'T. I FELT COULD RELY ON CRAIG.

THE MOST I EVER SPENT ON A BED WAS $900 IN HIS LIFE BEFORE TRUSTING YOUR SNEAKY CORRUPT [ OR WHATEVER CRAIG WAS NOT TRUSTWORTHY]

SALESMAN CRAIG.

FACT THAT I BOUGHT A MATTRESS FROM THEM IN CORTLAND NY WHEN I USED TO LIVE IN TULLY NY

THAT I FELT I COULD TRUST THEM. SO I DIDN'T HAVE MY GUARD UP WITH CRAIG WHEN SHOULD'VE.

YOUR COMPANY TOOK AWAY 6 MONTHS OF MY SSI CHECKS.

HIS TRICKERY IS IT WILL MOLD INTO YOU. AFTER 90 DAYS THAT IS NOTHING BUT LIES!

CRAIG OPENED ALL THESE NEW STORES THIS YEAR IN NEW ENGLAND. RUN FROM METROMATTRESS DO NOT BUY FROM THEM THEY WILL

STEAL LIE AND MANIPULATE YOU.

IF YOUR DISABLED OR KNOW SOMEONE WHO IS FLOOD [protected]@metromattress.com EMAIL WITH DISGUST HOW HE TREATS DISABLED PEOPLE AND TAKING ADVANTAGE OF THEM.

I've filed a fraud complaint with Mass State Atty General, and New York AG against both metromattress and Craig Ptaszenski.

William Spudis

Headquarters

213 N Comrie Ave, Johnstown, New York, 12095, United States

[protected]@metromattress.com

[protected]

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