Metro Flooring Contractors review: Floor installation

It's been about a year now and we've had Metro Flooring Contractors return about 6 times. They can never seem to install/fix the floor completely. There is always a place that isn't cut evenly or doesn't lay flat. At one point, a few months after the original install a piece of the floor completely pulled up and broke off. After a man came to fix it, it happened again, within a week or two. When that repair man came out, he lied to their management. A manager called and told me off, stating the floor was wet and something we were doing was causing the problem. The floor wasn't wet. It wasn't in an area where any water or wetness could get to it; and we weren't doing anything. We just let the floor lie there. It's a floor! Even if it had gotten wet, at some time — It's a Kitchen floor! If the product can't get wet, it should not be installed in a kitchen or bathroom. (Or anywhere else, really).

Even though there is still a piece of the floor that doesn't lie flat, and pieces cut badly, not flush with the wall, we will not call Metro for any further repairs. Using Metro was a huge waste of money and time. Don't do it!