Men's USA review: fraud alert! 132

I should have read these reviews before placing my order. I live in Europe and ordered a suit and heard nothing for 2 months. Delivery to Europe can take time and processing through customs can add to that but this was too long. E-mailed Mensusa and they hadn't sent anything. They said that the suit was sold out even though it was still available on their website. I was offered the choice of an alternative but after that they were silent again. The result is that they have $250 of my money and I have nothing. Surprised to see that all positive reviews here are written by people who aren't native English speakers. Makes me wonder if they are not from the company itself. My first contact was however with a representative named Matthew Neavill so I do have a name to write on the reports and claims I am now processing.

I wish I had read this before I placed an order with this company. I bought a suit online for my father and paid the extra fee to have it shipped 3 Day Select through UPS. They put the wrong address on the shipping label and now are telling me that I have to pay an extra $50 to get another one. I never got the FIRST one so why would I give them more money?!
Everytime I call it's the same person calling himself by different names. I asked that they ship a new suit overnight to replace the one that they shipped to the wrong address. The guy "Michael" said they couldn't do anything for me and then hung up on me.
My next step is to dispute the charge. They are seriously scummy.

It is a scam. I bought a suit from them when I visited LA a few weeks ago. They showed me a nice grey wool suit that looked good. It was a little full around the chest and they said they would be happy to alter it for me and also hem the pants. I agreed to pay $10 to have it shipped to me and paid the $349 price they asked because it really was a nice suit and I thought it was worth it although I had expected to buy a $199 suit as they advertise. Well, I got the suit. It is not the suit I ordered. It is a super cheap polyester and the wrong size with unhemmed pants.

I called and spoke to someone named Angelino Nardoni. He said "Yeah you got some problem." I explained the situation of receiving a suit that was a pice of junk and asked why they had not sent what I ordered. He said "We sent what you ordered." When I responded that they had not he laughed and said "Screw you dummy." and hung up.

Thankfully I paid with my Discovercard and when I called up to cancle the charge the Discover guy said "Oh, we know about them. Don't worry we'll take care of it."

Don't buy from these rip-off clowns.

MensUSA is exactly as depicted: a crooked operation. What you receive in the mail is nothing near what is represented on their website and that is their scam. They think a certain percentage of the duped will not return their goods. I called to protest and request a refund and Askan hung up on me twice while advising me of a 30% then 20% re-stocking fee. Thanks to "Tim" and this complaints website for advising me to call your credit card company and file a dispute and return the goods, all in a timely fashion. I received full credit including the postage fee. This guy is everywhere. We need to apprise Amazon and all the other sites he shows up on how dishonest this guy is.

I can not believe the rudeness and false advertisement of this guy.

My wedding is in less than a week now. i ordered 3 suits from this company on October 19th, 2009 they were supposed to be at my house at October 23rd, 2009. The suits were for the Groomsmen We were told that we would receive them by Friday the 29th, . On Monday, October 26th, 2009 I called and was directed to speak with Warehouse Manager who told me that they didn't have 3 of the same suits. I had my groom call the Manager and we Ok'd the shipment as the differences were minuet. Yesterday, October 27th, I called and Jackson, very rudely, told me that the suits had been shipped and that I would receive a tracking number after midnight.

Tonight, I emailed Mens USA, as per their suggestion on their website, to inquire about the tracking. I was informed that they were out of the larger sizes of the suit we had ordered that I would need to pick something else. I called and spoke with Shaun who told me a manger would not be available until tomorrow. When I tried to discuss my situation with Shaun, he hung up on me. I then responded by email asking for a full refund and a call from their manager. I then received another email from Mens USA asking me if shimmery beige would be ok. I responded that shimmery beige would not match and it was not acceptable, that I would like a full refund.

The only reason we even went with this company in the first place, is we needed 2 plus sized suits and 1 regular sized and they advertised they had all the sizes we needed for the same looking suit for a bit less than other places we could find... Obviously less money because of the lack of quality of items and service.

Now I'm stuck with only 5 days to figure out where we can purchase 3 vintage suits that will match the groom.

I completely disagree with this complaint and the comments posted here. I have been doing Business with Ashkan for 3 years. He is a very soft nature guy. I am surprised people complain about a person like him. To know about him you need to do Business with him i am sure you will not understand anything about him

Worst company I have ever dealt with in my life. They the rudest most racist people I have ever dealt with. Supposeably I bought an Italian suit and got a piece of junk. When I returned it, they charged me a 25 percent restocking fee. This guy is unbelieveable. What has happened to Amercia that we have let such racist individuals in to our country. This guy should be sent to the firing squad.

THIS IS WHY YOU CHRAGE BACK IMMEDIATELY. IF YOU DO THAT, THEN YOU CHARGEBACK FOR THE FULL AMOUNT. THE CREDITCARD COMPANY WILL NOT RECOGNIZE THEIR DEMANDS FOR A RESTOCKING FEE. YOU WILL IN FACT LOSE SHIPPING COST ON RETURNING THEIR BLATANTLY MISDESCRIBED SUITS. (100% POLYESTER-SOLD AS WOOL)