Menards review: website security

My menards account was hacked - I attempted to contact menards online security within minutes of the notice that someone had changed my email/username. I got a voicemail! And here it is the next day and there has been no contact from menards. The hacker charged $3000 plus to the card I had on file. I will never use menards online system again! It isn't secure and they are not responsive!