Menards review: service in door department and management

Myself and my 2 daughters went to menards to get a storm door. Walked every aisle and looked for assistance. No one was anywhere to be found. Myself and my daughters loaded a 32x80 storm door on our own, and bought a handle. Stopped and asked someone on the way out and got the answer I dont know about that department. Called the manager braydon and his response was i'm sorry we are getting ready to close. No assistance at all. Got home only to find I didn't need a door handle because it came with one. Would've been nice to know so I have to make another 25 minute trip to chillicothe to return the $40 handle which could've been avoided had the proper staff been there to help. Wasn't even offered a discount or anything for my trouble.