MediaAlpha Customer Reviews 7
Pros and Cons of MediaAlpha: A Review Breakdown
MediaAlpha's online marketplace, QuoteLab.com, has been lauded by users for its user-friendly interface and speedy results. The platform offers a vast selection of insurance quotes from trusted providers, making it an excellent resource for those seeking affordable coverage. Reviewers have praised the company's exceptional customer service, as well as their ability to provide competitive rates for insurance policies. Users highlight the platform's transparency, noting that the prices offered on the site are reflective of the actual rates providers offer. MediaAlpha's streamlined process has made it a popular choice for users seeking a hassle-free experience when shopping for insurance. Overall, MediaAlpha has received overwhelmingly positive reviews for their QuoteLab.com platform.
I mistakenly thought I was getting information directly from the MA Health Connector
I mistakenly thought I was getting information directly from the MA Health Connector. Now I am getting a call from offshore reps for quotes. I didn't ask for this and I am telling all of them to take my number off. When I do they hang up on me! I have contacted the MA Ins Commissioner's office and will file a claim. STOP Harassing me.
I thought I was clicking on a government link for health insurance because it was .org but it turned out to be this terrible company
I thought I was clicking on a government link for health insurance because it was .org but it turned out to be this terrible company. I've received endless calls for the last 2 days and one of the phone reps sexually harassed me. I contacted "Quotelab" via their website contact form to let them know and asked to be removed from their lists, but the damage has already been done. I'm also *** at Google for not checking the ads from this business and allowing them to run ads.
I inadvertently went to Obamacareplans.com thinking it was the government site to get a quote for healthcare. They apparently gave my information to advertisers and since May 7, I have received 77 calls from various numbers asking about buying healthcare. When I told them I was getting too many calls, they hung up on me. I called one back and asked to put me on the do-not-call list and they hung up on me. I'm tired of being HARASSED and it needs to stop. Once I block a number, I get calls from new numbers. When I try to call some of them back, it says it's not a working number. It's a horrible cycle that can't be broken! I don't recall agreeing to sell my personal information! This is a horrible, scam company that will pass *** personal information around and you will get NON-STOP phone calls starting early morning to early evening with no way to be put on a do-not-call list. I also received an email from Quotelabs indicating they contacted the advertisers and told them to stop calling me. LIE. There was never a decrease in phone calls. I continue to get several, daily calls. It's a nightmare and they need to be put out of business because they are harassing consumers! I'm going to start filing complaints with the government agencies against this company if these *** calls don't stop. Jerks!
"MediaAlpha, Inc. is a marketing technology company that helps insurance carriers and distributors target and acquire customers more efficiently and at greater scale through technology and data science." From my experience, they try to acquire customers more efficiently thru misrepresentation and shady tactics. I accidentally sent them my information after a long day at work and immediately realized the mistake I made after I kept getting phone calls the rest of the night. No tact. They spammed my phone, my email, and my texts and am now having to change my number. I can't believe that this company is publicly traded. What a travesty. Data science, yeah right!
Used healthinsuranceusa.org to see if I can get quote for health insurance. After entering the information it gave me a list of websites rather than any quote. Then I received a flood of calls - 20 calls in one hour. I am not sure how to remove my number from their list. Anyone knows about it please help. I am requesting healthinsuranceusa.org to stop this bad practice and get a clear specific consent from the user. This is good for their business and in fact good ratings will drive their traffic higher which will lead to health-carriers approaching them and pay for marketing.
Their company name Obamacare-plans is obviously intended to fool people into believing they are part of a government program. Although they have fine print pointing out that they're actually a private company, I did not initially realize that and foolishly filled out an online questionnaire on their website to see if I would be eligible for Medicaid. I IMMEDIATELY started receiving phone calls from them that originated from various states -- all of the callers saying they were calling in response to my request for a quote. (I had NOT requested a quote, I had simply filled out their online form which they purported would simply tell me if I was eligible for Medicaid.) In the past hour, I have received more than 15 telephone calls from them. My phone is now ringing again! MAKE THIS MADNESS STOP!
Used healthinsuranceusa.org to see if I can get quote for health insurance
Used healthinsuranceusa.org to see if I can get quote for health insurance. After entering the information it gave me a list of websites rather than any quote. Then I received a flood of calls - 20 calls in one hour. I am not sure how to remove my number from their list. Anyone knows about it please help. I am requesting healthinsuranceusa.org to stop this bad practice and get a clear specific consent from the user. This is good for their business and in fact good ratings will drive their traffic higher which will lead to health-carriers approaching them and pay for marketing.
Firstly, I would just like to say it was my mistake to give a site my email and phone number without verifying first, but I was naive and thought that the site looked credible. I also thought that what I would be receiving would be a compiled list of estimates from various insurance companies and then email it to me. However, that was not the case at all. Since then I have been HARASSED by various insurance companies, spamming me with NON-STOP calls and texts! I have tried various ways to get my information removed and to get in contact with the company, hoping to speak to an actual person, but have not been able to reach anyone. The HARASSMENT I am receiving from multiple insurance companies is NOT OK! Do not give them your information! Tip for consumers: THEY WILL SELL YOUR INFORMATION TO INSURANCE COMPANIES THAT WILL HARASS YOU!
I accidentally submitted information to MediaAlpha's Obama-careplans.com site in hopes of finding a new healthcare plan following the fallout of COVID-19. Now, I am receiving call after call all day long. It is constant harassment. I want my information to be deleted and I have submitted several requests for doing so, but I am not a California or Nevada resident. This company prays on people who need heath insurance in a time of need by creating a website that appears credible, collecting data, and selling it to hundreds of third-party companies that will call you hundreds of times each day.
You guys are complete HORRIBLE!
You guys are complete HORRIBLE! I have gotten 14 a days for the last 3 days. I have told 5 people there to take me off the listed now and they just hang up. I call back and all they do is hang out. It is completely crazy what they are doing! How much money are you paying to be the first company listed when doing a google search! Your company should be appalled by the way your employees are working! They are horrible humans! I'm a mother wife and full time working mom trying to look at my other choose out there and your company has taken full advantage of that! I hope your company get SHUT DOWN! If I could a HORRIBLE rating I would!
The complaint has been investigated and resolved to the customer's satisfaction.
This company operates masshealthplans.com among others and due to google's horrible ad policies it is the first website that comes up when googling 'mass health'. I accidentally gave my information yesterday and now I have about 20 phone calls all from different numbers just from today. When calling back, if you ask to be taken off a calling list you are immediately hung up on or you are told you haven't been getting calls and then hung up on. This company needs to be shut down ASAP. It's pathetic to prey on Americans who need full coverage healthcare by offering expensive partial coverage garbage generated by your call center scammers. If you are such a legitimate company then why not simply call from one phone number using one call center drone? You probably have a bunch of commission-only contractors working on the same leads so you don't have to pay them much huh? Pathetic. Hopefully you scumbags can understand I don't need health coverage from you and move on. Stop calling me.
I have received 27 calls in the last 4 1/2 hours -- for some perspective, that's a call every 10 minutes for half a work day
I have received 27 calls in the last 4 1/2 hours -- for some perspective, that's a call every 10 minutes for half a work day. When I ask to be removed from the calling list during these calls, I am hung up on (without confirmation) and continue to receive calls from those numbers. I've been blocking the numbers that are making these calls, but new numbers continue to come through (at a truly baffling rate). MediaAlpha seems to indicate in their numerous responses here that it is other companies who are treating their users poorly, but if you try to call them directly, their own support line also hangs up on you when you select the option for "all other inquiries."
The complaint has been investigated and resolved to the customer's satisfaction.
This company operates masshealthplans.com among others and due to google's horrible ad policies it is the first website that comes up when
This company operates masshealthplans.com among others and due to google's horrible ad policies it is the first website that comes up when googling 'mass health'. I accidentally gave my information yesterday and now I have about 20 phone calls all from different numbers just from today. When calling back, if you ask to be taken off a calling list you are immediately hung up on or you are told you haven't been getting calls and then hung up on. This company needs to be shut down ASAP. It's pathetic to prey on Americans who need full coverage healthcare by offering expensive partial coverage garbage generated by your call center scammers. If you are such a legitimate company then why not simply call from one phone number using one call center drone? You probably have a bunch of commission-only contractors working on the same leads so you don't have to pay them much huh? Pathetic. Hopefully you scumbags can understand I don't need health coverage from you and move on. Stop calling me.
I too got duped today, much like the other posters here
I too got duped today, much like the other posters here. I felt rushed to get some quotes on healthcare due to an approaching deadline from my new employer, and ended up giving away my information to this shady information gathering website. Obamacareplans.com also pays for Google searches to post its ad at the top of search results, which I should have taken to be a red flag immediately. Within seconds of entering my phone number, I became inundated with ceaseless phone calls. I've begun answering some and asking them not to contact me anymore. I also left feedback on obamacareplans.com, first under the category "Do Not Contact Me" and again left General Feedback explaining that I find what they do disgusting, and that if contact didn't cease I would be contacting the ComplaintsBoard.com. Contact slowed but has not ceased. I've blocked over 20 callers in the last 3 hours. I also asked them not to keep or sell my information, but it's probably too late for that. Like others, I also started using the word "harassment" to get through to these callers, because it is indeed harassment at this point. Yes it's my fault that I was tricked, but why any business in its right mind would find this kind of endless call spamming acceptable is beyond me. They know what they're doing, despite what that "Media Alpha" goober below said last year on behalf of the website.
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I mistakenly thought I was getting information directly from the MA Health Connector. Now I am getting a call from offshore reps for quotes. I didn't ask for this and I am telling all of them to take my number off. When I do they hang up on me! I have contacted the MA Ins Commissioner's office and will file a claim. STOP Harassing me.
I thought I was clicking on a government link for health insurance because it was .org but it turned out to be this terrible company. I've received endless calls for the last 2 days and one of the phone reps sexually harassed me. I contacted "Quotelab" via their website contact form to let them know and asked to be removed from their lists, but the damage has already been done. I'm also *** at Google for not checking the ads from this business and allowing them to run ads.
They sell & give your info to insurance companies. On 9/4 around 10am, I got bombarded 3 emails from State Farm, Geico & Everqoute and an agent who call & text me 4 times about car insurance quotes. Geico said they got my info from their partner, MediaAlpha. According to MediaAlpha site, they claimed we provided our own info but I NEVER provided info about me! How they got my info?! It scary. The next day I did email them & opt out on their site. I will see if that will do anything
I too got duped today, much like the other posters here. I felt rushed to get some quotes on healthcare due to an approaching deadline from my new employer, and ended up giving away my information to this shady information gathering website. Obamacareplans.com also pays for Google searches to post its ad at the top of search results, which I should have taken to be a red flag immediately. Within seconds of entering my phone number, I became inundated with ceaseless phone calls. I've begun answering some and asking them not to contact me anymore. I also left feedback on obamacareplans.com, first under the category "Do Not Contact Me" and again left General Feedback explaining that I find what they do disgusting, and that if contact didn't cease I would be contacting the ComplaintsBoard.com. Contact slowed but has not ceased. I've blocked over 20 callers in the last 3 hours. I also asked them not to keep or sell my information, but it's probably too late for that. Like others, I also started using the word "harassment" to get through to these callers, because it is indeed harassment at this point. Yes it's my fault that I was tricked, but why any business in its right mind would find this kind of endless call spamming acceptable is beyond me. They know what they're doing, despite what that "Media Alpha" goober below said last year on behalf of the website.