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2.0 12 Reviews

MayKool.com Complaints Summary

3 Resolved
9 Unresolved
Our verdict: When using services from MayKool.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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MayKool.com reviews & complaints 12

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Newest MayKool.com reviews & complaints

ComplaintsBoard
J
6:56 pm EDT

MayKool.com verify order #[protected]

The shipping address was wrong I have now fixed it, it is 412 West 14th Street Apt 2 Larose Louisiana I would like notice once you get this confirmation evasive you guys initially told me you couldn't find the address you have not been emailing back so I'm not quite sure if you got the memo on your original gmail account but this is the correct information I also have it fixed on the maykool website

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M
6:29 am EDT
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MayKool.com Find another place for shopping

Don't even try ordering from them. You will be extremely disappointed. Just like me.
I was frustrated when I saw that the maxi dress I ordered had nothing to do with its picture on the website, and it was bigger than my actual size, even though I tried to order carefully using their charts. And see what I got. Something that's unwearable, cheap with a low quality.
I would recommend you to shop elsewhere.

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M
9:54 am EDT
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MayKool.com Scam

This site is not worth your money at all. Spend it on something more useful with a better quality. I threw away a dress I got from them. I am sure nobody would wear it. Plus the size was much bigger than mine.
I wanted to send it back to the seller, but they gave a crap about me and didn't answer my emails.
Beyond appalling. Never order from them, guys.

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Is MayKool.com legit?

Our verdict: MayKool.com's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate MayKool.com's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

MayKool.com earns 67% level of Trustworthiness

Good Credibility Notice: MayKool.com rated around 67% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for MayKool.com. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of MayKool.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the maykool.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Maykool.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The maykool.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that maykool.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • MayKool.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to MayKool.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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A
3:37 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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MayKool.com has left an official reply on this complaint.

MayKool.com Avoid this site!! They stole my money!

I bought something from www.maykool.com website and after that money started to disappear from my card. That happened several days after I used my card to buy from their site. I tried to contact their customer care regarding this matter but they did not reply. For some reason they don't want to communicate with me which only proves that they have something to hide. I believe they are the ones who stole from me and if I will not get a reply I will hire a lawyer and sue them. Already contacted my local police office and BBB.
Stay clear and avoid this site!

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A
9:34 am EDT

MayKool.com Will not refund for poor quality items

Please do not order from this site. Zero stars! I ordered a top for $25 plus shipping and ended up throwing it away. It was the most unflattering shirt and not true to size at all. I ordered a small thinking it would even be too small but it ended up being huge. When i contacted customer service about how to return the item, they would not answer my questions and even flat out ignored me. I kid you not, they stole a picture from another site and tried to copy the item using a fitted bedsheet that was sewn into a shirt. That's the best explanation i can give for the piece of crap item i got in the mail. Save your money this site is not worth it.

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A
10:10 am EDT

MayKool.com Big liars!

OMG! Do not buy from this store. They are biggest liers I've seen. Not only their products are expensive but you don't receive what you paid for. I got charged 24 dollars a denim dress plus 6 dollars the shipping fee it was a total of 30 dollars and this dress has been the biggest disappointment ever. It's not even real denim it's an imitation. Doesn't even have a tag with company brand on it. It really looks like it was home made. I'm not returning it because as this company is in China I'm afraid they won't even refund my money but this was the first and last time I will be buying there

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A
2:51 pm EDT

MayKool.com They refused to give me a refund

Ordered a mini dress from Maykool and it was actually super mini! There was nothing wrong with the size it fit just perfectly, but it was extremely short. Like you could see just everything! There was no way to fix it, so I contacted Maykool and asked for a refund. They offered me a replacement but I refused because I did not want to take another risk. They said that they can't give me a refund because the dress was not defective. I'm so disappointed with Maykool and I will not order from them again.

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N
4:03 am EDT

MayKool.com I am very unpleased with the low quality

I just received my stuff from www.maykool.com and I'm very disappointed with the terrible quality of the clothes! Items look like pictures but material is very cheap and rubbish. Clothes look like they were bought from second hand shop! The fabric is thin and looks like cheap costume material. And that is not a joke. Really, I just wasted my money and can't even wear anything! Don't order anything from these guys, there are better sites to shop.

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R
4:26 pm EST

MayKool.com Dishonest

Never do business with maykool!

this is the most dishonest bunch of crooks you will ever meet. Do not expect to get what you order and do not expect their customer service department to give a damn about you once they have your money.

They have no concern for quality, honesty, or fairness. They are completely unreliable and you will be extremely disappointed if you purchase anything from them.

I highly recommend that you shop somewhere else if you want satisfaction.

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L
8:59 am EST

MayKool.com They are ignoring all my messages!

I ordered a dress from MayKool. Shipping took forever, but when I finally received my item I was extremely disappointed. It looked homemade by a beginner and was made of poor quality material. Also, the fabric tags looked used and worn, like as it was taken from another item. And the sizing and shape were just horrible, nothing like the picture on their website. When I emailed them and asked for a refund, they replied that they would give my money back only after I sent the item back to them. So I had to pay crazy shipping back to China. But even after I did everything, they didn't give me my money. They are ignoring all my messages! This site is disgusting!

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I
8:10 am EDT

MayKool.com I waited a month already, but still haven't received the order

I ordered shoes from the company www.maykool.com. These jerks informed me that the delivery would take 7 days, but after that I waited 4 weeks and heard nothing. The seller suddenly stopped to reply to my emails. I haven’t received any emails or confirmations about the purchase. I have no idea what to do now, so please share your views and post comments.

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F
1:53 pm EDT

MayKool.com Seller has never responded.

I ordered and paid for a dress from maykool.com website. After waiting for several weeks, dress finally arrived but it was a wrong dress. After emailing website, they requested picture of wrong dress, however, the email address to email picture was not valid. Seller has never responded.

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V
V
Vicki Cremer-Filz
, US
Nov 14, 2018 6:50 am EST

Ordered a costume?, it arrived in a week or so. It smelled, cheap material way small for size, nastu costume. Cost was $31.24. Cost $25 additional to ship back. So $56 in the hole. Sent them proof of shipping. After 3 months.. Said they didnt get it. No way to trace in CHINA. They are tipping us off. DO NOT BUY FROM CHINA EVER

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+86 258 776 5155

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www.maykool.com

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