The complaint has been investigated and
resolved to the customer's satisfactionResolved Match Affinity — Scammers?
resolved to the customer's satisfaction
I joined this site and paid £180 (paid in £60 installments over 3 months) the site is effectively useless to me as the only users that it brings up in my area have not logged on for over a month. I therefore complained and was told because i had used there services i couldn't get a refund (there services being a couple of email i sent which happened to be to uses who had nit logged on for 3 months)
I also get many emails saying i have someone added me as their favorites. When i go there there is no sign of the user. I am told that some users delete their account but this is a lie because it must have happened 10 times now and i logged on as soon as i got it so it would be impossible for them to ring up and cancel their account so soon after sending it. Especially as it took me about 4 hours keep trying to get through to their useless excuse for customer service (worse i have ever come across)
i have kept screenshots as evidence of their messages as one staff member said my reason was a valid one but they cant do anything about it. Also the emails that said i had a fan when there wasn't no one
I have now pulled my card so they can't take the next installment out. I am willing to let them take me to court as i will not be ripped off by anyone.
Do you think they will and do you think i have a leg to stand on. is there any advice you can offer me at all? The site appears to be a bit of a scam site to me.
I have uploaded a couple of their messages. The site is a joke because they automatically renew your account and you can't turn if off until you have paid all your installments. Lot of people complaining about this on the internet
Can anything be done?
The emails show the 50 users available to me to contact out the whole site.
I have also added my search settings which is what i want to search for and also the users i am getting. The few that are on line (about 5 or 6) live an hour or plus away which is not convenient to me. The rest have either not logged in for a month or even further away. I am also doubting if half these people are even real but i have no proof
please help because i don't want to obviously pay no more for 'services' which i can't use and i want other people to avoid this rip off