My experience with Main Street Renewal was a total failure in safety and professional standards. Once I opened the door to the new property, I found the pipes had burst, the ceiling was caving in, and icicles were hanging from the structural OSB beams.
When I asked them what I should do, they told me to 'find a dry spot'. Despite the clear danger, MSR management initially expected us to enter this hazardous environment rather than providing remediation. After we were displaced for two weeks, their legal team attempted to condition our relocation and my refund on signing a Gag Order and a total release of liability.
I refused their $750 'hush money' to ensure I could share this.
I am escalating this to the Senate Banking Committee. If you have ever faced similar issues with this company, I strongly recommend you also reach out to the Senate Banking Committee. They are quick to respond and want to hear your story.
You are not alone. Do not sign a non-disclosure. Do not let your silence be bought.
Recommendation: Don't sign an NDA with this company.