Good day my name is Mr Nkosinathi Madonsela a Neteller client contacted at nathi.[protected]@gmail.com. On the 9th of February 2021 I bought and sold (buy and sell) bitcoin cash and Ethereum with Neteller cryptocurrency and since today I have not receive and response neither my wallet profit. I have since escalated the matter with their Neteller help care service but I was told that they don't see anything. I sent them a confirmation chart in my account that it is still running and told me they will come back but since nothing. I feel I'm scammed and I need complain department to help and rescue me.
Country of complaint: South Africa
Desired outcome: Prompt action