CB Athletic Apparel Lululemon Athletica

Lululemon Athletica Reviews and Complaints

Lululemon Athletica review: This brand won't exist in 10 years

MRC1986 of Waltham, US

Jul 27, 2025 9:16 am EDT

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Lululemon used to be known for their quality of their clothing, and their generous exchange policy. I say "exchange" because I understand that people should not be asking for a return if they don't have the receipt or if the return is too old. They did not inform customers of this. They also do not take exchanges without a receipt or misspell the person's info when they are purchasing something. I had a defective item and they would not let me exchange it due to this. They will not reopen my case due to "making a decision," when I realized the Lulu employee put in my email incorrectly, resulting in me not having proof of the purchase. It is very unfortunate. Especially those with foreign sounding names. The leggings also pile or pill (little white dots) easily on the black. Their sizing is also very small. They also won't get off the "high rise" legging train, which is a pain in the butt. Their openings to shorts the legging kind are narrow and the leggings roll up. In summary, if you're not thin and have a weird name in your email, you will get pissed and struggle with this company.

Recommendation: Make sure they put in your info correctly. Stop buying stuff here.

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Lululemon Athletica Contacts

Lululemon Athletica phone numbers

1800 102 016

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Australia

1800 818 770

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Malaysia

+1 (604) 732-6124

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Store Support Centre, US & Canada

+1 (877) 263-9300

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Guest Education Centre, Text Only

+1 (604) 215-9300

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Guest Education Centre, US & Canada

+64 800 027 123

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New Zealand

+86 400 842 7982

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China

+852 800 906 220

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Hong Kong

+65 800 852 6330

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Singapore

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Lululemon Athletica emails

gec@lululemon.com

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Confidence score: 100%

Support

Lululemon Athletica address

1818 Cornwall Avenue, Vancouver, New Brunswick, V6J1C7, Canada

Lululemon Athletica social media
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