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CB Athletic Apparel Lululemon Athletica This brand won't exist in 10 years
Lululemon Athletica

Lululemon Athletica review: This brand won't exist in 10 years

M
Author of the review
9:16 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lululemon used to be known for their quality of their clothing, and their generous exchange policy. I say "exchange" because I understand that people should not be asking for a return if they don't have the receipt or if the return is too old. They did not inform customers of this. They also do not take exchanges without a receipt or misspell the person's info when they are purchasing something. I had a defective item and they would not let me exchange it due to this. They will not reopen my case due to "making a decision," when I realized the Lulu employee put in my email incorrectly, resulting in me not having proof of the purchase. It is very unfortunate. Especially those with foreign sounding names. The leggings also pile or pill (little white dots) easily on the black. Their sizing is also very small. They also won't get off the "high rise" legging train, which is a pain in the butt. Their openings to shorts the legging kind are narrow and the leggings roll up. In summary, if you're not thin and have a weird name in your email, you will get pissed and struggle with this company.

Recommendation: Make sure they put in your info correctly. Stop buying stuff here.

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  1. Lululemon Athletica Contacts

  2. Lululemon Athletica phone numbers
    1800 102 016
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    Australia
    1800 818 770
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    Malaysia
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    Store Support Centre, US & Canada
    +1 (877) 263-9300
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    +1 (604) 215-9300
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    Guest Education Centre, US & Canada
    +64 800 027 123
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    New Zealand
    +86 400 842 7982
    +86 400 842 7982
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    China
    +852 800 906 220
    +852 800 906 220
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    Hong Kong
    +65 800 852 6330
    +65 800 852 6330
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    Singapore
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  3. Lululemon Athletica emails
  4. Lululemon Athletica address
    1818 Cornwall Avenue, Vancouver, New Brunswick, V6J1C7, Canada
  5. Lululemon Athletica social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 03, 2025
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Lululemon Athletica Category
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