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1.8 5 Complaints
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Logodesignpros.com Complaints 5

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1:30 pm EST

Logodesignpros.com They have ripped off several of my clients

Worst Company Ever! F Rating on BBB. They have ripped off several of my clients. They don't use their real names, They ignore your phone calls, Don't complete work correctly despite clear direction. Please spread the word because they are ripping people off big time!

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Paulyl
New Brunswick, US
Jun 11, 2013 6:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went with this company just to do a simple logo, from there I mentioned I wanted to make a website, so they implied to go with there package deal. So I went with it that was the worst decision I made. The Logo took forever to get some revised samples this was a pure nightmare. After my Logo was finally made we were headed to do the website. It took me over 2 months for a simple website design. I still am not finished with it. My buddy started his website about a week after I started mine. His was finished no more than 1 week. It has been over 2 months now and they can not get things right till this day. So what I decided to do is to make thing VERY easy for them to understand, so I put in every detail what I wanted done to my sight on word document. It took them over 3 day to get back to me with new samples. Now they tell me to put all the things they left out and all the other things they done wrong in an other word document and send it to them. I am so aggravated from them... In a nut shell they are very slow, incompetent I tell you to keep far away from this company if you decide to do any website or Logo. They do things over seas this is why I can not get a simple fix right then and there, it takes them 24 hours to move. Horrible service and horrible work shame on them.

ComplaintsBoard
L
6:53 pm EDT

Logodesignpros.com Stay away, if you don't wish to be ripped off

This company is terrible. We ordered the 3 design package and they sent the 3 designs to us and each design had 2 different backgrounds... they misspelled our company name so we asked them to revise the designs and resend. We received them about 4 days later... 2 days after they were promised. We get the new graphics and say we want to pay for the order and then they tell us that we ordered 12 designs not 3 and that we own them for the 12 designs. So they put our 3 logo choices on 2 different backgrounds and that counts for 6 designs. Then they make a spelling error that we ask to be corrected and that counts for 6 more... Such a rip off. 2 weeks after the process started a I still have no logo because I refused to pay them for work they did not do.

We were happy with the designs so it has nothing to do with not being happy with the work we just don't want to be ripped off!

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H
6:56 pm EDT

Logodesignpros.com Unprofessional, horrible work, money hungry, slow

WORST EXPERIENCE EVER! Unprofessional, horrible work, money hungry, slow. NEVER AGAIN! This company should be banned from the internet! They take advantage of innocent unsuspecting business people! Worst work ever! They dont live up to their money back guarantee. They probably have elementary school kids working on their designs. Thats the level of work we got!

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3:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Logodesignpros.com Money Back Guarantee

I requested a stationary design from Logodesignpros. They had a promotion where I could get the stationary design and I would receive 250 printed business cards with the order. I could not view my logo on the business cards/stationary without first finalizing the logo. Once I viewed my business cards with logo I realized the logo wasn’t right but it was too late. Despite the money back guarantee the sales reps wouldn’t allow further revisions to my logo, so I was forced to print Business Cards “As Is.”

My logo and business cards are so pathetic…. I’ll have to go to another Company for complete logo redesign. I feel like I’ve been ripped off. As far as I know the Company is not registered to do business in the U.S. So they are playing for keeps…

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AdMasters
Addison, US
Sep 03, 2009 6:30 pm EDT

I ordered and prepaid for logo designs from a company named LogoDesignPros. They offer a 100% no questions asked money back guarantee. The logos they provided were horrible and took far too long to deliver. I have been trying to get a refund for nearly six months. They lie constantly about the status of your refund.

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S
7:09 pm EDT

Logodesignpros.com Don't ever use this company even if you are desperate and have no options

Don't ever use this company even if you are desperate and have no OPTIONS! They are a bunch of Liars- Chris O connel, Greg Adams, Eric, Lloyd-- I've dealt with each one of them-- they don't ever refund your money back and you are left chasing for your money. They hang up if you ask for your refund- all that 100% refund is crap - it will be now almost a year since I am asking for my money and still haven't seen any-- we are looking at around$3000!It just seems very funny and they actually chuckle if you ask them for your money back-- absolutely rubbish designs -- very quick to grab the money and never meet deadlines to post the designs!

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Chestrone
US
Aug 20, 2011 1:22 pm EDT

I was a LogoJeez customer and they merged with LogoDesignPros and that is when my issues started. I have talked to 5 different support people and not one has returned my call with an answer to my issue. The customer support and attitude on this site is just about the worst I have experienced to-date. I canceled two jobs that I started with LogoJeez. If they they can't respond and send the CD's for work done, how can I believe they will make good on a new order? Heads-up Be careful with this company!

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Wrikale
US
Nov 30, 2012 12:04 pm EST

Slow to create. Poor customer service. Ironically, when I was totally frustrated with them, and they knew it, they had the audacity to call me on my cell phone and try to sell me a trademark product. This company is a train wreck. Search for another logo company (there are plenty) and use any one of those!

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Drevname
US
Dec 15, 2010 1:57 pm EST

Bunch of liars. Never return my money back as promised. When i call they hang up on me several times, and promise somebody will cal me back about refund. They never did. Don't even think of doing business with them.

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AteeqAhmad
London, GB
Jan 25, 2015 11:25 am EST

i also agree. I cant believe how many other people have been scammed by these savages!
Definately agree with the white/english american names but the indian accents... total cowboy company
you will never get your money back, very rude, they hang up on you, they never return your calls

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B-L
Wilmington, US
Dec 02, 2012 2:16 am EST

The Company is a total fraud. They have a complete false marketing when you go on the website you see a pop-up banner saying $99 and you will get unlimited logos, website, facebook, twitter etc. But when you actually have a word with them than you came to know that the original cost is $999. After that an Agent of theirs who sounded Indian his name was Harris Blake grabbed me to the chat and started convincing me. Than he said that I will get you 20% Discount on the package and you just pay $99 and get started and once you are satisfied you can pay the remaining in 50% once you satisfied with the logos and print material and the other 50% once you see the mockups for the website. They also promised me that I will get a 4 Page A4 size Brochure that was not in the package but they will get me that. They charged me $99 once I saw the initial samples they asked me for the complete amount and when I told them that I already had some terms they said that their so called system is not allowing them to move a head. After seeing the initials and taking the rest of the amount they started ignoring and the delays were too much. When I asked for the brochure they said that it is not included in the package and I need to pay for it again I told them that it was included but they refused. When I asked for a 100% refund as I was not satisfied with their service and I was told that I can get 100% refund anytime as they said, they showed me this page http://www.logodesignpros.com/logo-design/cap.asp#b and than when I was stuck as they will not refund my money and if I go for charge it will affect my credit ratings, I tried to deal with them and has been some 2 months that everything is on hold they never reply my call backs or emails and they have been the worst online experience.

I suggest everyone to stay away from them even they have a urgency. As they are not US Based company as when all of the thing I went through I asked them to visit their office in Wilmington, DE and they denied and said we are an online business. As I am also from Wilmington, DE I searched Logo Design Pros on Google I found their address on Better Business Bureau here is the link http://www.bbb.org/delaware/business-reviews/advertising-specialties/logo-design-pros-in-wilmington-de-7002771 and when I reached the place they didn't had any physical presence over there.

I just started my business and I was scammed for $800. I suggest not to do business with them as they have terrible service and they are not US based. They are somewhere in India or Pakistan claiming to be a US based company and if you ask them their address they will never let you know and will reply we are an online based company.

They are bunch of crooks.

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Rehman Malik
PK
Aug 07, 2012 2:52 am EDT

Logodesign pros and Logojeez as well as 20 other logo design and web design websites on the internet are not based in america or the UK. Both these businesses along with so called life experience degree businesses are run by a company in pakistan. The vice president of this company is Zeeshan Ahmed and the socalled owners are Shoaib (last name not known).

If you do not refund your money and you've paid via credit card be advised that you can go for a chargeback because that is the only way you can get your money back.

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MJKahan
SA
May 27, 2012 5:51 am EDT

http://www.logodesignpros.com - is a total fraud company ran by some unprofessional people who claim to run their business in america but obviously they are not. On the home page they have MONEY BACK guarantee but i was never paid back. I ordered $799 package but i was fraud-ed. they let me wait forever, promised call backs and never call me back. When u search on google.com their website is seach result number 1 in non-generic adds. their website gives an impression of being a very professional company, and they have a 24 hour chat support to put you into impression that they really deserve what you gonna pay. but they did a very bad performance for me. they lied to me several times. and made design blunders and wasted my time. They have American names, but their accent is asian. They are rude, and once you pay, they do not give you any attention, i have all chat scripts recorded for reference. they lie about everything. I am putting this as a warning for anyone who is desiring to do business with them. if you want to know complains about them just go to google and search for "logodesignpros.com complains"

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BJ. Johnson
Ocoee, US
May 24, 2011 11:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes I agree 200%! I just got scamed by the same company for a logo design... DO NOT GIVE THEM YOUR MONEY!

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Overview of Logodesignpros.com complaint handling

Logodesignpros.com reviews first appeared on Complaints Board on Mar 25, 2011. The latest review They have ripped off several of my clients was posted on Dec 19, 2012. The latest complaint Money Back Guarantee was resolved on May 11, 2011. Logodesignpros.com has an average consumer rating of 2 stars from 5 reviews. Logodesignpros.com has resolved 1 complaints.
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  1. Logodesignpros.com Contacts

  2. Logodesignpros.com phone numbers
    +1 (866) 455-5646
    +1 (866) 455-5646
    Click up if you have successfully reached Logodesignpros.com by calling +1 (866) 455-5646 phone number 0 0 users reported that they have successfully reached Logodesignpros.com by calling +1 (866) 455-5646 phone number Click down if you have unsuccessfully reached Logodesignpros.com by calling +1 (866) 455-5646 phone number 0 0 users reported that they have UNsuccessfully reached Logodesignpros.com by calling +1 (866) 455-5646 phone number
  3. Logodesignpros.com emails
  4. Logodesignpros.com address
    PO Box 7781, Wilmington, 19801, United States
  5. Logodesignpros.com social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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Logodesignpros.com is ranked 9 among 10 companies in the Print and Graphic Design category

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