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2.2 7 Complaints
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LiteMF Complaints 7

ComplaintsBoard
M
9:17 am EDT

LiteMF Items ordered arrived to their warehouse but they are insisting otherwise

I ordered three items from different sellers in Germany and requested for the items to be delivered to their warehouse in Germany. The correct LM reference was placed.

I received tracking number from the sellers showing the items were delivered on the 24th of August 2022. Till now, 09-September-2022 nothing showed up on my dash board.

LiteMF's response is a mix. First they asked for an invoice and tracking numbers which I have provided. Next they said due to large volume of packages I need to be patient and that this will take time. The final message on 09/09/2022 they told me the item might not be delivered and to check with the courier to "search" for the package! What do you mean search? The tracking number showed delivered

I either want my package now or have my money I paid to the seller compensated

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ComplaintsBoard
T
5:49 am EDT

LiteMF Lost package

I sent LiteMF a package and have no idea what happened to it! The package I've sent was delivered to their warehouse and never left it. They claimed that everything was ok and that my package will be delivered on time, but the person I sent it to did not receive anything!
I asked them to refund my money but they refused. When I asked about the package they were not able to explain anything! Terrible company and totally untrustworthy!

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LiteMF
LiteMF
US
Aug 15, 2017 8:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello!
We apologize for not providing you with a prompt answer for we haven't supported this forum before.
Could you tell us your suit number if the problem haven't been solved yet?

ComplaintsBoard
P
10:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

LiteMF Will not forward my package

This company claims to be a mail forwarder. I had a package delivered there on June 5 and it is now July 3 and the package has still not been shipped. They have charged me $30 to ship my package, appear to have generated a fake DHL tracking number and my package still has not shipped. They claim that my package has left their warehouse, but the DHL number they provided says that the package has not been shipped.
I would like my package to ship.
Anybody considering using this service should avoid it. Any other mail forwarder will be better than this one. I could have walked my package to my address faster (I still do not have my package).

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LiteMF
LiteMF
US
Aug 15, 2017 8:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello!
We apologize for not providing you with a prompt answer for we haven't supported this forum before.
Could you precise if the problem was eventually solved? If not, could you tell us your suit number?

Is LiteMF Legit?

LiteMF earns a trustworthiness rating of 36%

Be careful. Check reviews and watch out for issues before dealing with LiteMF.

Our conclusion: ComplaintsBoard has concerns about LiteMF's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand LiteMF's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

We conducted a search on social media and found several negative reviews related to LiteMF. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for LiteMF. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Litemf.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Litemf.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Litemf.com you are considering visiting, which is associated with LiteMF, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • LiteMF as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
  • LiteMF website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
N
4:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

LiteMF Parcel delayed or lost

My order P17287, client # U18364 Natalia, has been at the LiteMF warehouse for over three weeks. The shipment fee was paid long ago. At the time, for over a week it has had a status of Awaiting Shippment. The Client Support was impolite and failed to assist. The do not pick up the phone either. Please help! There are clothes for my kids for the year-end ball, and they will be greatly disappointed. Best regards, Natalia

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LiteMF
LiteMF
US
Jul 31, 2017 9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Добрый день, Наталия.
К сожалению, мы не вели ранее поддержку на данном форуме, поэтому не смогли своевременно дать Вам ответ. Мы видим, что посылка P17287 была отправлена и получена Вами. После этого Вы отправляли еще не одну посылку через наш сервис, поэтому можете понять, что предыдущий комментарий от пользователя Reviewer58977 не отражает действительность.
Мы видим, что посылка P17287 действительно отправлялась длительное время и приносим свои извинения за доставленные неудобства. Надеемся на дальнейшее сотрудничество. Мы ведем постоянную работу над улучшением сервиса.

Good afternoon, Natalia.
We are sorry for not supporting this forum earlier, so that is the reason why we didn't provide you with a prompt answer. We see the package P17287 had been sent and delivered to you. We also see that you kept on using our service time and again and this fact makes the comment below seem not reflecting reality.
The packing process of P17287 took a long period of time indeed, for what we bring our sincere apology.
We look forward to continue working with you. We will do our best to make the service faster.

R
R
Reviewer58977
Dec 23, 2015 12:22 am EST

LiteMF.com is scam. They are thieves and regular scammers, these crooks do not just steal parcels but also abuse stolen credit card information. You can say goodbye to the goods you ordered through http://litemf.com and http://www.litemf.com Block your credit card right away and file a complaint at your local police station. They already have a few law casese pending.

ComplaintsBoard
M
7:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

LiteMF Stolen package from the company

SCAM! BEWARE! I was a fool to use this website's service. I have bought the package to their address and after I paid and everything was received, they refuse to ship the package which I PAID FOR! They just printed the label to create the fake tracking number which shows that package wasn't even picked up by USPS. My package is there for 2 weeks already and everything is paid for!

They constantly give some excuses and the last one was that "they are moving" their warehouse, so they are unable to ship my package? And they said it will be resolved after A COUPLE OF WEEKS?! For real?! I already wait for 2 weeks!

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LiteMF
LiteMF
US
May 11, 2022 11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello! Our warehouse was indeed moving at that time, it recently moved again. At the time of writing your warehouse posts were loaded quickly. We are very sorry that you faced all possible troubles.

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Compl00
US
Dec 23, 2015 4:21 am EST

Scam and phishing site LiteMF.com. These thieves are regular scammers.
These crooks do not just steal parcels but also abuse stolen credit card information.
Don't count to receive the goods you ordered through http://litemf.com and http://www.litemf.com
If you ordered something from them block your credit card right away and file a complaint with your local police.
They already have a few law cases pending and they will soon be in jail and out of business.

LiteMF
LiteMF
US
May 11, 2022 11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Compl00

Good afternoon, we are an honest organization. All documents are available on our website in the legal information section. All data is securely stored by the security service. Any leakage is not possible. If you have any information about data breaches, please contact us via the feedback form on our website. We are very sorry that you have such an opinion.

ComplaintsBoard
H
9:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LiteMF I can't track my order and the tracking number is fake

I ordered accessories from the website www.litemf.com. It was possible to track my order, but when I checked the tracking number, it turned out that it was invalid. I have no idea what the hell happened with my order, but the agents from the customer services simply ignored me. They didn’t reply to my requests and no idea what to do next. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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shatv55
Moscow, RU
Nov 11, 2014 8:19 am EST

Hello! Please tell us your user number so that we will be able to check the info for you. Also, did you contact our support via your account? Waiting for your reply. Sincerely, LiteMF support Team.

ComplaintsBoard
A
5:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LiteMF Customer services didn't help and didn't communicate with me

I sent some stuff through the website www.litemf.com. It was possible to track my order, but when I checked the tracking number, it turned out that it was invalid. I have no idea what the hell happened with my order, but the agents from the customer services simply ignored me. They didn’t reply to my requests and no idea what to do next. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

Read full review of LiteMF and 4 comments
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Cgriffin8
Memphis, US
Dec 25, 2022 5:41 pm EST

They took my money I didn’t make this transaction

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Elena Zenina
RU
Mar 03, 2015 10:32 am EST

Problem via Litemf solved, thanks them, please!

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Elena Zenina
RU
Mar 02, 2015 11:39 am EST

I received 2 parcels (usps - 9410809699939641678565, 9400110200830583625061 ) in their mailbox, insured them (my id U12201). They combined it and sent via USPS (EMS) EC209532245US. When parcel imported in Russia it weight was 600g ligher and when i received this parcel there was nothing in box. I send all nessesaries documents to support at litemf but they said that will not compensate nothing because they foreget to check that parcel insured but i asked them about that BEFORE receiving two of them in my mailbox. I BEWARE TO USE LITEMF as shipping carier.

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shatv55
Moscow, RU
Oct 15, 2014 4:31 am EDT

We wrote to Agroto considering this matter trying to find out what the problem was. No reply from him has been received. If the problem was real he could provide us with some details about his parcels so that we would be able to check that. We always take care of our customers' questions towards us and reply their inquiries. So we are still waiting for Argoto's answer to our question if the situation did really happen.
LiteMF support team.

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Overview of LiteMF complaint handling

LiteMF reviews first appeared on Complaints Board on Sep 13, 2014. The latest review Items ordered arrived to their warehouse but they are insisting otherwise was posted on Sep 9, 2022. The latest complaint I can't track my order and the tracking number is fake was resolved on Nov 04, 2014. LiteMF has an average consumer rating of 2 stars from 7 reviews. LiteMF has resolved 2 complaints.
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  1. LiteMF Contacts

  2. LiteMF phone numbers
    +1 (508) 520-1400
    +1 (508) 520-1400
    Click up if you have successfully reached LiteMF by calling +1 (508) 520-1400 phone number 0 0 users reported that they have successfully reached LiteMF by calling +1 (508) 520-1400 phone number Click down if you have unsuccessfully reached LiteMF by calling +1 (508) 520-1400 phone number 0 0 users reported that they have UNsuccessfully reached LiteMF by calling +1 (508) 520-1400 phone number
  3. LiteMF emails
  4. LiteMF address
    950 Ridge Rd unit B-11, Claymont, Delaware, 19703, United States
  5. LiteMF social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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