CB Networking Linksys

Linksys review: Customer service from order error. ORDER LECP00014510

Not happy…….. of Marion, US

Aug 02, 2024 10:50 pm EDT

Verified customer

Featured review

I got on chat to ask a question about my old Link sys router. They told me it was too old to update but they had a great deal for me. The gal doubled the order so the price was $480. I didn’t catch it before paying. She says oh it has happened before don’t worry. Do t you just want to keep 2? One for upstairs and one for down? No it’s too expensive. No problem I can cancel. Two hours later, I’m sorry I can’t do anything right now but no worries we will cancel it.

Day 2 I receive an email that it shipped. I get back on chat as I can’t find any other way on the website. Oh we can still cancel it don’t worry. We will cancel and send you an email.

Evening of day 3- it shipped. Just refuse it or send back (at my expense). It will take another 30 days for refund. No apology. No remorse.

We aren’t talking $50. It is $480. This is unacceptable and ridiculous. The worst customer service I have ever experienced.

Claimed loss: $480

Desired outcome: Refund NOW

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Linksys Contacts

Linksys phone numbers

1800 605 971

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50%
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Australia

8800 200 0902

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Russia

+1 (800) 419-8899

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India

1800 812 358

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1800 1114 1695

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1800 4920

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Mexico

+1 (800) 326-7114

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USA and Canada

+44 203 027 4625

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United Kingdom

+353 15 245 362

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Ireland

+64 800 441 528

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New Zealand

+43 120 609 1158

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Austria

+32 22 008 298

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Belgium

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Bulgaria

+45 43 682 210

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Denmark

+358 972 519 251

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Finland

+33 800 948 660

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France

+49 691 7077 6717

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Germany

+30 800 4414 6694

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+36 617 779 259

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Netherlands

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Norway

+48 223 060 070

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+351 217 616 222

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Romania

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Spain

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Sweden

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Switzerland

+90 212 888 1494

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Saudi Arabia

+65 800 120 4280

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Singapore

+27 214 273 086

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+66 922 734 111

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Thailand

+971 44 556 801

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UAE

+54 800 666 1771

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Argentina

+55 40 033 316

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Confidence score

Brazil

More phone numbers

Linksys emails

support@linksys.com

100%
Confidence score: 100%

Support

pr-americas@linksys.com

98%
Confidence score: 98%

communication

comms@linksys.com

97%
Confidence score: 97%

pr-emea@linksys.com

95%
Confidence score: 95%

communication

salessupport@linksys.com

75%
Confidence score: 75%

sales

More emails

Linksys address

121 Theory Drive, Irvine, California, 92617, United States

Linksys social media
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Sep 13, 2025
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