E Oct 23, 2019

Ordered both my sons pictures and 1 son got them and the other didn't . I have called multiple times and every time i called i got a different answer as to why i haven't received them yet. I asked to speak to manager, they said they would have someone call me back, that didn't happen. The last time i was able to speak to someone they assured my order was in the mail and it would be there 2-3 weeks. That was Sept 24th it's been 3 weeks and i still don't have my sons pictures. When i try and call its over an hour wait time and i can't get live chat to come up on the website. I paid for pictures i would like to have them.

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