1ClickPrint complaints 10
Keywords
order canvas print delivery email website reply company refund comments dishonest seller money process technical problems tracking number present promises ready working days cancelNewest 1ClickPrint reviews & complaints
Ordered pictures and never received my order
Horrible! This place is not ligit. Never received my order. Ordered in March then company said the would resend them. Contacted them by email and through Facebook several times. They don't answer their phone. At first the emails kept saying your order was shipped. Then they finally admitted they weren't and would resend the order. Lies. This is horrible that they can just steal money like that. I ordered pictures from free print app and got them in 1 week like promised.
photo prints
Worst customer service I have ever come across, not a hint of concern that I was having a problem with their service.
Due to problems with them being unable to access the images I uploaded, I had to upload them 3 times in total (483 images). I had to chase them up to find out where my prints were each time, only to be told that again they had a problem with them. On the final time of uploading I was told they were with "pre press" where they were for 5 days despite me asking them to put some priority on my order.
In all it took from the 26th June until the 21st July before I received my order.
The print quality is mediocre to say the least, & after I "centred" each photo I got back 15 with peoples heads cut off or limbs missing. I also ordered six 7x5 prints & received 2!
If you are thinking of getting prints by these people then can I say that there are other printing services around, and I advise you to use them!
canvas
Hi there
I ordered a canvas from 1 click print about 3 weeks ago maybe four sorry I have memory problems and disabled so I'm a bit unsure if the exact date
The canvas was sent out I was not happy as it had a didgital picture running along side it I phoned to complain and was told it was my picture I knew this was not true I've had my daughter to send picture of proof of this and I waited and waited for a reply to which then I was told they would send another out but it would look the same how this is I don't know as the picture that was sent again you can clearly see there is no mark I have had no corridpondance from 1 click for over a week I'm very unhappy and just would like a refund I would never order again the way this had been handled thankyou
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We found clear and detailed contact information for 1ClickPrint. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of 1ClickPrint's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
1clickprint.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows 1ClickPrint website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
1clickprint.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
1clickprint.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
- While 1ClickPrint has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The presence of an iframe in 1clickprint.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
- 1clickprint.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The 1clickprint.com may offer a niche product or service that is only of interest to a smaller audience.
- 1ClickPrint protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
damaged order at delivery
I ordered two pictures 16 by 20, the first one out of the box was great but the second one was crushed, it has been three weeks now since my first contact with you about this matter. I have emailed pics of the damage and would like to get a replacement. All I have gotten is your standard response with a ticket #253938. All I want is to have my pic replaced.
Bad quality
What high quality do they talk about in their ads?
I didn't notice it.
I needed them to print a picture of my family on a big canvas. This photo was made by a professional photographer, he gave us these photos back with the highest resolution.
And what did I get as a result? A big blurred photo. Who else will tell me that their quality is the best? I haven't seen anything worse. Simply terrible.
extremely slow service
Their delivery service is extremely slow and there is no way to cancel order and get a refund! I would not recommend this company 1clickprint to anyone, they will give you nothing but headache.
I made my order in mid October and just received my order. I was supposed to get it till Christmas! I am very disappointed that I did not read the reviews and used this terrible service, they are the worst company I have ever deal with!
Horrible! This place is not ligit. Never received my order. Ordered in March then company said the would resend them. Lie. This is horrible that they can just steal money like that. I ordered pictures from free print app and got them in 1 week like promised.
almost a month and still no delivery
In July I have ordered a canvas from www.1clickprint.com. It was written on the website that the delivery took about 4-5 days. But I have waited almost a month and still no delivery of the order. I emailed 4-5 times and asked about the canvas, but the seller told me to wait 3-4 days and I would get it. And he replied in such way every time. Rip off!
still no delivery and I can't cancel the order
Avoid the company www.1clickprint.com. I bought 2 canvas and phot blocks from them, but I placed the order 3 weeks ago. I’m still waiting for the order. I emailed them several times already, but these guys have changed the delivery dates, because of the specific of my order. I have no idea what to do next and how to behave, because I can’t cancel the order. Please, maybe someone can help me.
they failed to deliver my order
I sent photos to the website www.1clickprint.com and asked to print them out and made canvas from one of the photos. I got the reply that my order would be ready within 10 working days. After that I heard only fake promises about the delivery and that’s all. Blah-blah and they ruined the present, which I wanted to give to my husband birthday. They are unreliable and unprofessional, so please stay away from them and post comments.
After placing order, I haven't got any feedback until next 15 working days. I send many emails to get update on my order status. None of them replied till now. Called customer service and every time they said my order will come in next 2-3 days. That never happened. So I decided let me be firm and call last time to get my order or else request refund. This time customer service has promised and send confirmation by email about the delivery date. I got canvass picture which is not very good quality-wise, it is much darker than original image. I feel like money is drained in to the sink. My advice is not to go with this company at all.
I ordered on this website a month ago after seeing some good offers online. I was given an estimated delivery date which was around a week after my order. The following week I went online to check my order and much to my excitement I saw the estimated delivery date had moved forward by 2 days which was great. I then went to check the day before it was due to be delivered and it had been pushed back to the original date. Annoying but fair enough. I then kept track of it every day and every single day I checked the date was pushed back another day, then another, then another, etc.
I sent several emails and was just given excuses...we're really busy, it will be posted tomorrow (but it wasn't), etc, etc. I never even once received an apology by email.
Then I had a search online for their company. First off I found no end of bad reviews which was rather annoying. Then I found a facebook page where several people had posted comments that they had ordered after me and already received their orders, and also several comments saying they had received their orders well before their estimated delivery date.
I went online to check today and surprise surprise it had been pushed back yet another 3 days. Despite the website saying it had been printed...strange. So I decided enough was enough I wasn't letting this company keep my money for the appalling customer service that they were offering.
When I rang to cancel I queried why other people had already received when they had ordered after me and they used the excuse 'sometimes orders fall out of the queue'...no reason as to why or no offer to sort the problem out. Just yeah have your money back.
I've never in my life experienced customer service like theirs.
Keep your money. Spend a little more (there are still fantastic offers on other sites) and get better service and quicker delivery. Don't shop here.
Also since cancelling i left a review on their Facebook page which was deleted and theyve blocked me from their page.
For anyone concerned its well worth reporting them to action fraud and trading standards may be worth a call aswell.
But just remember if you're reading this before buying, dont do it!
they didn't deliver order and their tracking number was useless
I ordered large print from www.1clickprint.com. I got tracking number, and it was really easy to track my order, but after 3 weeks it showed that my order was still in process. I contacted the customer services and they told me to wait more, ‘coz of technical problems. After that I waited more weeks, but again nothing. I asked to return my money, but they stopped to reply. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.
I ordered 4 canvas and never received them .i paid 24.00 for them what kind of company is this.do you just rip people off
Recent comments about 1ClickPrint company
extremely slow service
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