Letgonot able to send any messages

B Review updated:

I am not able to send messages for some reason and all my messages are also deleted. I am picking up a couple things today and now I can't verify with them that I'm coming or get their address. Is there something wrong with the site?
I don't know if it's something has been done to just my account or if it is the whole site that it having issues.
Could you please advise asap as I have to pick some stuff up today and need to contact them. If it is because of the shirt I posted I can remove it. I can't see anything I'm selling as well. Other then that shirt


  • Mi
    Mike Mowers Sep 09, 2018

    Online now there is no place at the bottom to reply to a chat except the pretyped in red. Was there no gone.

    0 Votes
  • Ra
    Raymond Glover Sep 19, 2018

    Same here.

    2 Votes
  • Br
    Brittany Loura Sep 19, 2018

    Can't send message to a potential buyer. Says message not sent????

    46 Votes
  • Cw
    CW#18 Sep 20, 2019

    @Brittany Loura Same issue!!! Will not allow to respond to buyers.
    Does not show chat and it just keep circling will not show any chats to respond!!

    Please FIX ISSUE!!!

    11 Votes
  • Ge
    Georgie1971 Oct 01, 2018

    Same issue! Won't allow me to reply to a potential buyer. What is going on? Isn't this app supposed to help people sell?!

    19 Votes
  • Ch
    Charles Hoover Oct 24, 2018

    Message not sent, I am losing out on a 300.00 sale how can this be fixed

    12 Votes
  • Fl
    FluffyRanger Oct 26, 2018

    @Charles Hoover Same here. I'm losing out on a $1300 sale.

    7 Votes
  • Fe
    Fendy Gold Nov 09, 2018

    I'm heading back to Kijiji. Letgo's chat feature here is not ready. I reported someone because I thought they did not honor the meetup unbeknownst time that my messages weren't delivered. It's a shame. I really believed in this bad even spent lots of money per week on the "feature for days" feature.

    3 Votes
  • Ca
    carmela castaldo Nov 26, 2018

    The reply button does nothing. Letgo said I had an interested party. How do I reply???????

    1 Votes
  • Ca
    carmela castaldo Nov 26, 2018

    The reply button does nothing. I got a request from a buyer and there is no way for me to reply. How do I reply??????

    5 Votes
  • Mr
    mr t Feb 02, 2019

    i cant send a message it says message not sent im missing out on a 3500.00 sale because of this whats wrong with letgo

    15 Votes
  • Ra
    Randy Blacketer Apr 13, 2019

    And no response from Letgo? I won’t be using this site.

    6 Votes
  • Ve
    VerxTex Wreckxx Aug 23, 2019

    This is so annyoing cant sell my stuff

    1 Votes
  • Ve
    VerxTex Wreckxx Aug 23, 2019

    I call bs on this app

    3 Votes
  • Jo
    Joyner Sep 21, 2019

    Same issue here doesn't show chat here and can't post for sales... So sucks here !

    1 Votes
  • Sa
    Sallie Lewis Mar 18, 2020

    Same issue I cant respond to any messages

    1 Votes
  • Ch
    Chadwick Igl Apr 12, 2020

    The chat function just stopped working in the middle of a conversation. I can’t respond to anyone to sell my items.

    1 Votes
  • Ka
    Kaiyah Bean Apr 30, 2020

    same thing happened to me. I had sent a shipping fee for the product but now I cannot message this person or anyone else. I took it as a scam thinking it was just that message but I sent out a bunch of messages and none of them are showing up.

    0 Votes
  • Kl
    K Leigh May 03, 2020

    I also can't send messages. they show as sent, then disappear. And my listings are not in the feed. It looks like they are all active, but when I search for them from my mom's Letgo, they don't exist. Also, when I go to my profile from her account it shows I have no listings and none sold. I lost a big sale due to this glitch. I've confirmed that it is only happening with my account, but is fine if I post from my mom's or my old account. this all happened shortly after I verified my profile with Facebook so I wonder if there's a problem from that. no response from Letgo help. frustrating.

    0 Votes
  • Uo
    UODucksfan May 29, 2020

    It's happening again now. I'm trying to respond to a potential buyer and it says Message Not Sent.

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem