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CB Computer Hardware Lenovo Complaints #62-81
Lenovo

Lenovo review: lenovo all in one computer

E
Author of the review
5:26 pm UTC

Purchased aio computer on 11/12/18 three weeks later computer stopped working called help line who told me to try fixes and none worked so I had to send my 3 week old computer in for repairs
Tried to get updates on computer progress to no avail
Called lenovo and got the runaround about service times (they always throw out the 9 days with the "that is if we have the part on hand"
Told him I wanted to talk to a supervisor, of course he was not available
One did call back... More of the same rhetoric... Told me he would "expedite" my case
12/17/18 update said... Surprise! We need to order a part and bigger surprise no idea how long that will be
Can you say lack of ethics?
Wrote and sent emails to lenovo execs... Mabary... Mzielinski.. Glance
Surprise>surprise! No response
How about a response, a new computer, an apology, a refund... Something!

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    23/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong
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    Sep 21, 2026
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Most discussed complaints

Huge shipping delays!
3
(opinions to this review)
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