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Lendmark Financial Services Customer Service Phone, Email, Contacts

Lendmark Financial Services
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1.0 6 Complaints
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Lendmark Financial Services Complaints 6

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1:53 pm EDT
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Lendmark Financial Services Lenmark in Euless Customer Service Agent very rude called my son w/o permission

Today, I received a text from my son, stating that Lendmark Financial called and left a message asking me to call them, I called them right a way. The Agent I spoke with was very rude and Billegerent. Started Arguing with me, I was angry because I was 2 weeks behind on my payment, which I believed I paid, Lendmark did not call me, even though she said she did, but I had not received a call or a text or even an email. I was upset, but the Agent Violated my rights and contacted my family member without calling me. Then she was rude and eventually hung up on me, calling me names.

Desired outcome: I would like discipline action for this Agent, and I would like to resolve any issues.

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12:23 pm EST

Lendmark Financial Services Emails attempting to collect old debt

I was robbed years ago . The police handled my car and apartment .

Along with my car being stolen at my job .

My purse was in the car . I had wallet

protection and insurance. I have no debt at

this point. My criminals pay . They stole any

amount of my identity. I am sick of the emails . I got one from True Accord too .

I can't get my job and life back entirely after

it was stolen . Leave me alone .Thank you .

Desired outcome: No more calls. Mail. Emails from debt collectors.

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Amy N Davis
Amy N Davis
Columbus, US
Mar 13, 2024 11:56 am EDT

At this point , there is no personal debt . I inherited a mound of responsibility too . I have survived tough times . Keep praying . Thank you.

I like to update my complaints , give reviews and inform others . I was really harassed all of my life over the remaining debt of my loved ones . Please don't leave that to your family if possible.

ComplaintsBoard
B
1:18 pm EDT

Lendmark Financial Services I appreciate a response from Lendmark and an immediate refund if these two payments clear my bank on 11/4/2022.

I am a custermer of Lendmark Financial. I called in my monthly payment on 11/1/2022 to be paid from my debit card connected to my checking account. I was quoted the amount that would be deducted from my account by your Lendmark rep. I happened to check my checking account transactions on 11/3/2022 and saw two payments scheduled to deduct from my checking account on 11/4/2022. Currently, the bank is holding two payments to deduct instead of one. When I spoke with a rep. from the local branch I pay my payments, they show only putting through one payment. I called my bank and they send me a complete copy of the transaction that clearly shows Lendmark put through three requests for payment adding up to two payments; I only owed one payment; my account has always been current. I am very upset this happened and the fact that I was told that nothing could be done about this until after the transactions have gone through. This is completely unexceptable. My bank cannot release the hold on my account for the extra payment because Lendmark put this transaction through. I was further told by a Lendmark rep. That this was the first time something like this happened and I would just have to wait until the transactions cleared my bank.

I do hope I will get some clarity on this mistake made by Lendmark at your earliest convenience.

Contact: [protected]@gmail.com

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Is Lendmark Financial Services Legit?

Lendmark Financial Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Lendmark Financial Services to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Lendmark Financial Services is known for their high standards and safety. If you're thinking about dealing with Lendmark Financial Services, it's wise to check how they handle complaints.

We found clear and detailed contact information for Lendmark Financial Services. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Lendmark Financial Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Lendmarkfinancial.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lendmarkfinancial.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Lendmark Financial Services and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Lendmark Financial Services has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Lendmark Financial Services appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
  • The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.
  • We conducted a search on social media and found several negative reviews related to Lendmark Financial Services. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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5:06 pm EST

Lendmark Financial Services Lendmark Financial has sent something to Tallahassee so I can't get my sticker for my truck

Lendmark Financial has sent something to Tallahassee so I can't get my sticker for my truck. I have a job that I will lose.I haven't even got paid but once since April. I signed a loan for my son and he ran out on me.So now I lose my job and my truck amd have a daughter with Cerebral Palsy that sometimes has to be rushed to the hospital.I have nothing to give these people. They even called my landlord right after I moved in here and told him they needed to get in touch with me about the 4 wheeler payment.He was not down as one of my references. They have harassed me, put cards on my truck and even called my 77year old mother and really upset her.I called a lawyer.

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6:33 pm EST

Lendmark Financial Services Same situation with payments

Spoke with this person last week regarding the balance on my account and to my surprise, found out over $200 in late fees are due. Asked how this could be when I've asked each time I've made a payment how much was due and when told assumed that was what was owed and account would be up to date. Was told late fees are $15/month. Made a payment last week with $45, I'm assuming late charges, being subtracted and the rest applied to the principal. Spoke with this person today and was told late charges still the same at over $200 but could not explain the missing $45. Next step, write executives... When I was told I had late fees, I've paid them. This amounts to over 10 months in late fees and she's just now telling me it's due. I smell a scam! When this loan is paid off, I will not being doing business with this company again.

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Latesha FiveGals Holloman
US
Sep 04, 2015 9:37 am EDT

I realized that all the payments I've made did reflect on the account at all. Deciding to consolidate this horrendous account with my bank was the best decision I've made so far with account.

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D. G
North Beach, US
Feb 05, 2013 11:24 pm EST

I have had similar issues with Lendmark and late fees. In my case they failed to process my check in time, it was mailed 7 days before due date, they did not process it until 6 days after due date. They then charged me the late fees and said it was not their fault. I immediately transferred my loan to another bank with half the interest rate. I would strongly discourage anyone from using this bank.

ComplaintsBoard
C
3:26 am EST

Lendmark Financial Services Breach of confidentiality

I am recently unemployed, so we've fallen behind on our loan pmt with Lendmark. I contacted them to see what options were available, and even discussed a voluntary reposession with them. The guy talked me out of doing the repo because he said that they'd lose out if we did that. He agreed to give me until the 30th to either make a half payment to keep our account in good standing, or to come in and sign a voluntary repo form.
This morning (11/28) BRYCE from the North Charleston, SC location called my sister-in law, disclosed information about how much behind we are, when the payment is due, and was threatening to HER on the phone, while she is not even listed on the account, or even in the same household! I called him to remind him of the aggreement I'd made with them regarding the 30th, he kept interrupting me, would not let me explain and kept saying over and over again "well if you don't pay for it, you can't drive it." Every time I tried to talk he'd say it again. I asked "can you let me talk?" And he said "not until you've paid." So, I hung up, called back and talked to Jeff (a little nicer at least), and reminded HIM of the agreement that he and I had made personally about the 30th.

So, this is the kind of treatment you get from people with Lendmark. Up until two months ago, every payment for the past two years has been on time. We've had an excellent track record with them and this is how they treat people when they're in a bad situation? They are bullies. They are harassing. And most importantly they are breaking the law by disclosing confidential information to people who are not allowed that information.

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Overview of Lendmark Financial Services complaint handling

Lendmark Financial Services reviews first appeared on Complaints Board on Dec 17, 2011. The latest review Lenmark in Euless Customer Service Agent very rude called my son w/o permission was posted on Aug 24, 2023. Lendmark Financial Services has an average consumer rating of 1 stars from 6 reviews. Lendmark Financial Services has resolved 0 complaints.
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  1. Lendmark Financial Services Contacts

  2. Lendmark Financial Services phone numbers
    +1 (866) 413-8340
    +1 (866) 413-8340
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    Customer Service
    +1 (678) 625-6500
    +1 (678) 625-6500
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    Head Office
  3. Lendmark Financial Services emails
  4. Lendmark Financial Services address
    1735 N. Brown Road, Suite 300, Lawrenceville, Georgia, 30043, United States
  5. Lendmark Financial Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Lendmark Financial Services contacts
Lendmark Financial Services Category
Lendmark Financial Services is ranked 28 among 125 companies in the Loans category

Most discussed Lendmark Financial Services complaints

Emails attempting to collect old debt
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