CB Used Vehicles Leith Complaints #2-21

Leith review: Incompetent diagnostic service

Richard Allegood of Wilson, US

Jan 18, 2024 9:03 am UTC

Verified customer

Leith Jeep misdiagnosed the front timing cover (large oil leak) and motor mounts and the ensuing outrageous quote was very disturbing. The "large oil leak" was simply spewing antifreeze onto a hot engine. In lieu of your failure to properly diagnose my vehicle and for which I was about to pay you over $3,300 for blatantly unnecessary repairs I request a refund for the diagnostic fee in the amount of $216.71. Attached are repair estimates to compare with your recommended service (also attached) totaling $6,246.00

Based on your "estimated service investment" Lee Jeep in Wilson quoted the identical repairs for $4,355.00 vehicle unseen.

White's Tire quoted the identical repairs for $3,641.00 vehicle unseen.

The repairs that were necessary totaled $915.00 - Quality Tire and Brake Service.

Claimed loss: $216.71

Desired outcome: refund of $216.71

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5601 Capital Blvd, Raleigh, North Carolina, 27616-2933, United States

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Jun 14, 2026