La Quinta Inns & Suites — I was charged twice for my room. have been trying to get a refund for a week. manager will not call me back.
I stayed at the La Quinta in Edmond, Ok on 5/25. I looked at my checking account the next week and noticed that my charge of 122.36 was taken out of my account twice. I called the Motel in Edmond. The person I talked to said that he would have the manager call me the next day because only the manager could take care of this.
No phone call the next day. I called back. I was told the same thing. It has now been a week and nothing has been done. I have reservations at a LaQuinta in Norman the end of this month, and another at a LaQuinta in Wichita Falls in August. If I don't get my money back immediately, I am canceling all of my future reservations.
My name is Debbie Snider [protected]. Folio# [protected].