The complaint has been investigated and
resolved to the customer's satisfaction
La Fitness Buckhead Location In Atlanta, GArude, disrespectful and harrassing

On mon. march 2, 2011 my friend and I entered the gym together and we began to work out. well my friend is a buff nice looking dude. my friends helps me improve my work out. well I was on the leg lift machine and out of nowhere a fitness manager comes out from nowhere and walks up accusing my friend of training me, we both did not know who he was talking to so we looked at each other crazy and my friend began to explain that we are together and he wasn't training me. actually we were talking about his new book more than working out. the fitness manager pointed his finger at us and continued to shout his accusations. I then attempted to take over the conversation and tried to introduce myself and he walked off from me, he returned after I stated 3 times, "excuse me" and he turned around shouting at me that he wasn't talking to me and he doesn't have to talk to me and continued shouting no training in the gym. he then tore a sign off the wall and told us we couldn't read that stated no training. I asked him for his name 3 times the whole time he stating his name was fitness trainer, he finally said rodney (rodney holloman) and walked off and wouldn't come back. I then went to the front desk and ask for the manager - samsheibani. I introduced myself told him the problem and sam sat there like a bump on a log, the fitness manager rodney hollowman came over to sam desk univited and shouted more accusations. by this time I was highly upset yelling at sam to do something about his employee before I call the police and he still stated he wasn't apologizing or making his employee apologize. he told me to ask the fitness manager (rodney) for an apology if I wanted one. the person that invaded my personal space, accused us of something that wasn't true. the person that talked to me like a dog. really la fitness. so I left messages for the top manager william butler and no return call. friday, steven the manager over the atlanta, fl distric for la fitness called my friend and I returned the call and explained everything. steven stated it was in the file that I requested at the gym that they wouldn't give me and steven this executive top manager stated la fitness didn't have to even though I requested the my file and my friends. steven kept referencing back to a warning my friend supposed to have gotten from lafitness and not dealing with my problem. I kept referencing back to how I was treated by the lafitness employee and what was he going to do about that. steven, the executive district manager bascially had already taken the side of the employees and me as a customer can basically go to hell. I worked out today sat 5/7/2011 and just felt disgusted the whole time I was there. if anyone has any information on the corporate names and numbers of any top officials please forward to me [protected]


  • 4x
    4xtra Jan 30, 2012

    LA FITNESS is a "night club with no alcohol".
    Anyone who is serious would not go to a fashion show.
    That's what you get going to any Buckhead area gym.
    Go to a family owned gym.
    I go to Prime Fitness in Conyers GA (off Salem road) and it is very laid back there.

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