Krush Kandy Boutique review: If I could rate it a 0 I would!

If I could rate it a 0 I would! This has been the worst online shopping experience I have ever had.

I originally ordered a ring that never shipped. After waiting eight weeks and sending multiple emails, I either received no response or canned automated replies that did not address my questions. Eventually they issued me store credit instead of the refund I requested.

When I used that store credit, I ordered an item that was advertised as shipping within 1 to 3 business days. Instead, it took 25 days to ship and 32 to arrive. During that time I again received the same automated responses and no real answers from customer service.

To make matters worse, my husband ordered a ring and necklace for me for Christmas 2025. The ring did not arrive until the end of January 2026, and as of March 10, 2026 the necklace still has not arrived.

Between the extremely long shipping delays, lack of communication, and refusal to issue refunds, this has been an incredibly frustrating experience.

I would strongly recommend avoiding this company.