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Seven West Media / Channel 7
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1.4 448 Reviews

Seven West Media / Channel 7 Complaints Summary

42 Resolved
406 Unresolved
Our verdict: If considering services from Seven West Media / Channel 7 with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Seven West Media / Channel 7 reviews & complaints 448

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2:28 pm EST
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Seven West Media / Channel 7 Australian Idol judge Kyle & show producers

Kyle uses hateful, hurtful, bullying comments to contestants & audience during season 9 (2024). Producers are allowing this to be aired on the show. In this day & age we should not be tolerating such vitriolic language, it should not be admired or promoted to "help people toughen up, that's the industry". Mental health issues are rampant currently in Australia. I am a registered nurse and GPs & the medical profession in general are overwhelmed.

Desired outcome: Either replace Kyle or censor his verbal abuse. No hate, no spite, no pain to those who give it a go. Helpful, kind & non threatening judgements from Marcia & Amy are appreciated.

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4:09 pm EST

Seven West Media / Channel 7 Sunrise Sunday morning 31/12/2023

My complaint is about the grammar the male host 31/12/2024, He started talking about gen Z, why is this mad allowed to use the wrong grammar in a discussion, it was about Gen Z, he must know he should use English grammar and not American grammar, he started his interview with the American Gen Zeeee instead of Australian English which is taught in our schools, which is Zed, he has used the wrong grammar mant times as well as the weather man at different times, why are thes employees corrected and told to use the grammar that is taught in Australian schools, what is done about incorrect grammar?

Desired outcome: Correct English Grammar

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8:55 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Seven West Media / Channel 7 - Pearson test for all migrants who need to take english test.

Hi, I'm one of the test takers of PTE Pearson test for English. I encountered too much stress, difficulties and issues which I believed that most of the migrants who wish to work and study overseas and needs to deal in taking this exam. I booked my exam 2 weeks before my exam dates as I urgently need to have result for my registration as professional in...

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Is Seven West Media / Channel 7 legit?

Our verdict: Complaints Board's thorough examination reveals Seven West Media / Channel 7 as a legitimate entity with notable strengths. Despite a 9% resolution rate on customer complaints, which invites a closer look, Seven West Media / Channel 7 stands out for its commitment to quality and security. Clients considering Seven West Media / Channel 7 should delve into its customer service record to gauge compatibility with their expectations.

Seven West Media / Channel 7 earns 91% level of Trustworthiness

Perfect Trust Endorsement: Seven West Media / Channel 7 achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Seven West Media / Channel 7. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sevenwestmedia.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Seven West Media / Channel 7 website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Sevenwestmedia.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Seven West Media / Channel 7 have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While Seven West Media / Channel 7 has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 448 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Sevenwestmedia.com.au has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sevenwestmedia.com.au may offer a niche product or service that is only of interest to a smaller audience.
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7:19 am EST

Seven West Media / Channel 7 Advertising and content

I am discusted with the sexualised content in the adds. It is entirely inapropriate to have this type on content in any show let alone an add break! I have removed 7plus and will never watch anything from channel 7 again. Absolutely fowl. This content feeds the sexualisation of women and further increases sexual abuse in society. It normalises pornography with strong links to human trafficking. Channel seven is influencing and encouraging criminal abusive behaviour in society by its content.

Desired outcome: Get rid of it!

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10:38 pm EDT
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Seven West Media / Channel 7 The Magic Touch Company

I was watching The Voice, this afternoon (Monday Oct 9th 2023), with children present.

Much to my disgust there were repeated advertisements for the Magic Touch Company.

Just the use of the word Magic is attractive to children, and inevitably prompts inquiry as to what the content of the advertisement means.

It’s totally inappropriate to have such advertisements aired at this time of day and equally inappropriate to have such content attached to any family oriented programme at any time of the day.

Magic Touch products should not be advertised until late, after Minors are well and truly in bed.

Have you completely lost your moral compass?

Desired outcome: Removal of this Advertisement, and any other like advertisements, during both day and evening viewing time.

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8:53 am EDT
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Seven West Media / Channel 7 AFL commentating

I really enjoy watching the live AFL but I find James Brayshaw and Brian Taylor bias towards Collingwood infuriating to watch. As a west Australian I am happy to watch any team but these two commentators drive me insane with their bias, almost to the point they make me want to turn the tv off 😡 Their commentating of tonight’s game between Collingwood and Brisbane, perfect example. Sooo frustrating to listen to.

Desired outcome: For these two to control their Collingwood bias.

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1:06 am EDT
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Seven West Media / Channel 7 Women’s World Cup on Channel Seven network in Australia

I wish to lodge a complaint about the Seven West coverage of the Women’s World Cup in Australia on free to air television. Only broadcasting a handful of matches out of the whole program on the Seven network is appalling. The Highlights Show should be at least an hour to try and compensate for this yet is only half an hour and subtracting advertisements, commentator chat, social media review, next day previews and historical replays leaves only 2 to 3 minutes from each of the three previous day’s matches - this is your vision of a highlights show? And there’s more, the highlights show only appears to be available live not as catchup on 7plus. Whoever in your decision making body decided it would be a great idea to bid for and promote, but then not show this wonderful competition on our own doorstep needs to find another job.

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shane briggs
, US
Aug 16, 2023 1:50 am EDT
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And dont forget just how biased their broadcast is and has been ( im Australian and support the Matilda's) after last match, the next day lets show ALL the successful shots at goal during the penalty shoot-out by OZ, then lets show ALL the ones France missed! Lol pathetic ch7

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10:53 am EDT
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Seven West Media / Channel 7 General viewing

As a watcher of free to air tv, l am as is the majority of Australian viewers totally sick of over represtation of tqra+! programs.

LGB is distancing itself from these sick drag, rude, disrespectable, fetish, gromming, pedophiliac ideals.

The majority of you viewers (99%), are sick to death of the delusional ideals being shoved down the majorities throat. As the majority you must reduce the over repentational of tqrsfucked ideal minorities.

We want main screen viewing that children can sit and watch without these sick ideals.

You are being groslly irresponsible by not refecting the overwhelming atitudes of Australian society.

Or you will be the next bud lite or target usa. Free to air and pay tv must be free of this sick delusional ideals that sick companies and governments are pushing.

Get you [censored] together or people will vote with their legs.

1 of the majority pissed of viewers!

Desired outcome: More acceptable program viewing

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10:10 am EDT
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Seven West Media / Channel 7 Inappropriate commercial

I do not want to see the commercial from Extra chewing gum with two girl going at it.

I think its inappropriate while watching TV with my young children and seeing the add, it makes me feel very uncomfortable. I'm not against people who are different from me but it is not something that I want to constantly see over and over again during 1 program.

Desired outcome: Cut the add before it ends.

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7:45 pm EDT
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Seven West Media / Channel 7 TV show million dollar island

Dear Sir/Madam I would like to formally complain about your show Million Dollar Island, Why are you inflicting this barbaric show on the general public even the Ads about the show are vile and the fact its being televised at 7.30pm when children are able to watch so called Adults behaving like barbarians all for One Million Dollars is sickening you should be ashamed to air this disgusting show.

Regards Ms Sandra Ellis

Desired outcome: Take this vile showoff Television

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1:32 am EDT

Seven West Media / Channel 7 Channel 7 Programming

Today the Ben Roberts verdict was handed down, one of which no one really cares about….

But oh no Channel 7 has to totally disrupt the afternoon schedule to feature this one of which we will see on all the news programs..

Then they put on Kochie’s Business Builders on and the show we all watch is the fabulous English Version of the Chase….

We can’t watch it on 7 plus so we loose out..! Thanks Channel 7

Australia needs a change from Natalie Barr and David Koch and we can’t get away from them… they have had their day…!

It astounds me is why you would schedule Kochie’s business builders to that demographic at that time of the day…

Channel 7 is out of touch with their viewing public !

Mark Johns

Desired outcome: Either fix your programming or put The English version of The Chase on 7 plus for the avid fans and pleaseeeee let go of Natalie Barr and David Koch …time for a change pleaseeeee

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3:27 am EDT
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Seven West Media / Channel 7 Advertisement - Road Safety Commission

Dear Channel Seven

I would like to complain in the strongest possible terms about an advertisement on Channel 7 recently for the Road Safety Commission and authorised by the State Government, Perth.

In it, a disabled man explains how he lost his leg and the graphic footage of him and his amputated leg - including a close up of his severed bone and open flesh - is absolutely unacceptable at this time, or any time I believe on television.

What prompts a government to pursue such shocking footage at such a time?

I realise road safety as of the upmost importance, but nothing can excuse this disgusting footage.

I would like to make the strongest complaint possible against Channel 7 and the Road Safety Commission for the airing of this advertisement, please.

I await your reply in anticipation and fervently hope this ad will not be aired again.

Yours sincerely,

Michael Peeters

Desired outcome: Remove ad

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7:09 pm EDT
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Seven West Media / Channel 7 New show “Blow Up”

Hello,

I am writing to express concern over channel 7’s new show “Blow Up”. Balloons are a huge issue in our environment. The WWF Australia estimates that polyurethane balloons can take up to 450 years to decompose! The amount of waste created by this show is going to be astronomical and the impact on the environment is potentially massive. Not great thinking channel 7 in this era of environmental sustainability and protection!

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2:10 am EDT

Seven West Media / Channel 7 Sports coverage

I, and many of my friends are ropable that Channel 7 (who is so proud of their complete live coverage of football) have not always broadcast WA teams playing away games live both last season 2022 and now, this season 2023. For example, today 9th April 2023, Fremantle is playing Adelaide at Adelaide Oval and we, in Perth WA, get a delayed telecast of the game. Why? It's wrong! West Australians should get all, especially WA teams (Dockers and Eagles), games live! This is not good or fair coverage. Again, Channel 7 goes down another notch in our view.

Desired outcome: Full coverage of WA team games to be broadcasted live. Especially when they are out of state.

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12:49 am EDT
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Seven West Media / Channel 7 subtitles

Hi,

I have been trying to watch the AFL this weekend and I am disappointed. I am hearing impaired and in 2 of the 3 games you have put the subtitles on top of the screen and I can not see the scores. This makes it VERY difficult to keep up with who is winning. Didnt matter so much with the Swans game as the Swans were so far in front. If it has happened in the Coolingwood game I would have turned it off, and kept up with it a different way. I am trying to watch the Gaiants play and it is also a semi-close game and again I can not see the scores. Reading the rating you need all the viewers you can get. You going to lose some doing this. Also, I sent a message on FB using messenger, why have a function that no one is reading?

Regards Ros

Desired outcome: move the subtitles to the bottom of the screen. I know this can be done

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5:34 am EST
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Seven West Media / Channel 7 BBL Cricket coverage

Once again the coverage is interrupted by going to an ad, whenever possible.

And once again after the ad a ball has been bowled & a wicket is taken.

We miss it because you put an ad in at the drop of a hat.

It becomes frustrating that the job channel 7 has is to provide a broadcast of the cricket and instead you put in ads when it is obvious that there is not enough time to show the ad and come back live - if it is indeed "live".

How hard is it to know that with the play going on that a ball will be bowled well within 15 seconds, but no, lets go to an ad.

There is a need to try better, if you care,

Desired outcome: cut the number of ads, or be aware how much time there will eb before just slotting in another ad.

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5:41 am EST

Seven West Media / Channel 7 Sports commentators' inability to speak English

'E should've went!' Jesus! How many more times is Damien Fleming going to continue to massacre the English languag?

The man is an ignoramus - no matter how much he may pretend to know about the game - which is questionable - he can barely talk about it. Like many of your commentators, he doesn't even know the past tense of so many common verbs came, did etc. Jesus! What's wrong with these people? And I believe it's your job to correct their inadequacies!

May I suggest you send all of your cricket commentary team to TAFE in the off- season to learn the basics of English grammar. Same goes for all yourother sportsx commentators.

Regards

Gwilym

Desired outcome: An improvement in commentary standards.

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9:45 pm EST

Seven West Media / Channel 7 Cricket coverage

Tim Lane must go from the coverage. He is cringeworthy, has no sense of occasion or timing. He constantly asks long winded questions to the knowledgeable commentators and just talks too much. His clueless rambling making mention of insignificant things is beyond a joke. Please make a move on this, cricket in this country is hanging by a thread given the clowns that are in charge at CA and muppets in commentary are driving more nails in the coffin

Desired outcome: At least limit his time on the mic or better yet relieve him of the position.

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12:39 am EST

Seven West Media / Channel 7 TV commercial Chewing gum add is Highly Offensive

Hi my name Js Joseph I'm a Father of 2 Daughters

In regarding your Commercial of Chewinggum Add

My Family find your advertisement of Chewing Gum Has Not Relation to the product Other than Premoting 2 Lesbian Girls Kissing

What in the Name of Saniety is Channel ( 7 ) Premoting

Where are your responsibilities as to be a Family Channel

My Family are discussed by the commercial

It's also intimidating and we find it Cheap of Channel Seven

Where are the morals in Society that you usually present

It's Certainly Not Acceptable

For any Family to view

Not being disscrimate what so ever

Even if it was a man & women kissing

It's still wrong

Please leave the sexualising advertisement out clear of any

Low & desperate for business for $

It's certainly makes your Channel 7 worth Avoiding for any Family

Desired outcome: DONT EVER SHOW DISCUSTING COMERCIALS NO FORM OF DIRTY CONDUCT

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3:21 am EDT

Seven West Media / Channel 7 CHANEL 7 4.00 PM NEWS 31/10/2022

I am a victum of witnessing my partner hang himself and take his life.i suffer from post tramatic stress disorder,

on the 4 oclock news today there was a halloween sceen with a man hanging from a tree

THIS IS EVEN HARD FORME TO WRITE THESE WORDS

BUT I UNDERSTAND WE MUST ENDURE HALOWEEN FOR THOSE WHO ARE INVOLVED

BUT SUCH A SCENE IN MAIN NEWS TIME IS A DISGRACE TO CHANEL SEVEN - I CANNOT WATCH THE 6 OCLOCK NEWS IN FEAR IT WILL HAVE THE SAME SCENE

THERE ARE PLENTY OF OTHER PICTURES YOU COULD HAVE SHOWN BUT SOMETHING LIKE THAT

IT IS NOT ONLY IN POOR TAST BUT SHOWS CHANEL 7 HAVE NO REGARD FOR PEOPLES FEELINGS AND HEALTH

I EXPECT A REPLY OR I WM TAKING THIS FURTHER

FROM I.OLIVE [protected]@hotmail.com

Desired outcome: reply plus a awareness to never do such a thing again, for whoever is responsible needs berating over this matter

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Seven West Media / Channel 7 contacts

Phone numbers

+61 894 823 111 +61 287 777 777 More phone numbers

Website

www.sevenwestmedia.com.au

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