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Kizoa
reviews & complaints

Kizoa
reviews & complaints

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69 complaints
13 resolved 56 unresolved
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A
10:09 am

Kizoa - payment refund please

Good Day! Hi I'm Aj and I'm very sorry for asking How to refund payment? I was not informed properly regarding the cost of payment. Please be advised and give some help information on how to refund the payment. Thank you. Dated today august 14, 2019.

REQUEST FOR A REFUND PLEASE ASAP
trans.ref: 443338
merchant id: 049086406300014

Account name/email: [email protected]
Cp Number : +971 569882877
Abu dhabi UAE.

Please I wanted to refund my payment as soon as possible. Thank you for the help.

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B
4:03 pm

Kizoa - kizoa movie maker

Paid for first level license then changed my computer and lost login credentials.

Used password recovery feature but never received email from Kizoa with link to make change. Tried 4 times with 4 different email addresses. It seems t accept any email address and sends nothing to any of them.

Called US customer service number and no responded.

Need password reset!

Beginning to think this is a fraudulent app,

Too bad it seemed promising.

Tim Holmes - [email protected]

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L
4:43 am

Kizoa - unable to unsubscribe emails

I made a slideshow some time ago on Kizoa which I then didn't even get to finish as it costs and extortionate amount of money to download a simple video. Anyway, at some point i must have given my email to the website and now I am getting emails every day telling me about new offers and deals. I am not interested at all, and when I click the 'unsubscribe' button at the end of the email it is a dead link. I have no way to unsub from these incredibly annoying emails from a company with no integrity who consistently lie to and in turn push away their potential customers. I am at my wits end with Kizoa. I need help in how to unsubscribe from their mailing list so I can begin to forget about this company forever.

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M
2:59 am

Kizoa - kizoa online video maker

Hi
I cannot use the program. The top bar says I am currently logged in but when trying to launch the editor there is notification after correct mail and correct password "connection not possible"
I have tried both google chrome and edge browsers.
If your program has planned break for more than couple hours please inform me back to my email.
Thank you
Martti pesso / finland

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R
5:30 pm
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Kizoa - overcharged and no upgrade

DATE: 11/30/2018 Customer Name and Number: Rose Marie Aranda (562)623-8481 I have paid to upgrade and was not only overcharge but I have not been upgraded. The sight states I would get 10% off if I upgraded and I did not receive the discount I was charged $49.99 and I was only supposed to be charged $44.99 I have attached my payment receipt AND the add...

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Z
2:53 pm
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Kizoa - kizoa slideshow maker.

I've had kizoa for about a year and a half. I use it VERY FREQUENTLY! I'm a youtube and I've used it to make many videos, most of my videos are 12-15 minutes. The other day, however, I went on to make a video and something popped up saying I could only make a (1-minute video) . It's never done that before. It said if I wanted to switch to a longer video I...

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A
7:11 pm
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Kizoa - my son been videos with out contcent

Myself and my son have been blackmailed and an sexual video of his has been sent out to all his friends by a person called assa mady camara. He has demanded money and has said he's going to distroy my son's life.as you can imagine this is very stressful to him and his family it's already been posted on...

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C
7:19 pm
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Kizoa - kizoa player

Hi I have been having an absolutely terrible time convert ng my files with Kizoa player it is so terrible I am on the verge of asking for a refund then I read something that said I can contact you to ask for you to make an adjustment to my account so that I can burn my movies outside of Kizoa player this is what I did last year when I had Kizoa. it seem...

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A
3:20 pm
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Kizoa - unable to login

Hi, I am unable to login to KIZOA online app to create movies. I am trying to reset my password but I do not get my password to my e-mail. When I try to login it says connection not possible so I am trying to reset my password thinking I am entering a wrong password but I still get the same error and also I have not received my password via email. I have...

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X
12:49 am
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Kizoa - can't login

When I attempt to log in all I get is a grey screen that doesn't allow me to log in this is especially annoying because I had a presentation which I have had to postpone and the same thing has happened to many of my colleagues. As you can see this has had a very disruptive problem which I really hope that Kizoa's creators will be able to solve and prevent from happening in the future.

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J
9:30 pm
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Kizoa - movie maker/visitor mode

December 3, 2017. After looking around for a good photo movie maker, I found this and was very happy with it. I spent six hours making a movie for my mother for Christmas, it said I could sign up/log in to save it. I tried to sign up but I already had an account, so I logged in. It said my account was expired so I bought a premium account, it re-directed me to the main screen. All my work was gone.

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K
7:26 pm
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Kizoa - log-in/being ignored by customer service

Tried to log in to Kizoa. Was told "connection not possible". Figured I may have entered the wrong password so I clicked "Forgot your password?". Submitted email. Have been waiting hours for an email with a new password at that account. Thought maybe I entered wrong email, tried my only other one. "Connection not possible". Tried for a new password. No...

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I
2:17 pm

Kizoa - movie maker

Hi,

For the second time it appears that my slideshow has failed to send to the recepients.

A month ago it happened . Tomorrow I tried to send the slideshow "Koen & Pilar" to the emails as provided ([email protected] and [email protected])? The latter one is my own email address, that is why I know the movie has not been sent. Could you please solve the issue? I made quite a bit of effort so I like this wedding couple to receive the movie as soon as possible. Thanks again for your help!

Note: I lately upgraded from the free service to DVD Pro.

Kind regards,

Irene van Kessel

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Kizoa - video download

I signed up to a free trial, spent weeks on my video getting every detail right only to be told afterwards I have to pay £24 to download the video which was not stated at the beginning, knowing i needed the video I paid the money. Upon paying this I down lauded Feb video and it doesn't play anywhere and it's highly frustrating highly irritating that I've...

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D
4:21 pm
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Kizoa - video download

I was so happy I have finally found an awesome online video maker that could bring all my photos, videos and music up together into 1 awesome video/slideshow. I was so happy few minutes ago at how it turned up and so proud it turned good, but I am so mad and disappointed now that it seems you have to buy it before you can download your creation! Why not...

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C
2:14 pm
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Kizoa - kizoa slideshow free online

I designed a slideshow online with pics and music, posted to Facebook. I received a message that said it posted successfully. I and others attempted to view video on our cell phones and iPads, etc. however, we are unable to view the video. It NEVER plays the video. It will only play it when I log into Facebook using my desktop computer. What can I do so that my shared video is actually able to be viewed by others?

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M
2:44 am
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Kizoa - had to pay

I had the same problem as many other people. When I found this site Kizoa I thought I was signing up for a free trial. I was very excited about Kizoa and used it to make a slide show for the project I was working on. I spent about two weeks working on that and when I wanted to download their site said that I have to pay for that! They left me no other...

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R
1:23 am
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Kizoa - false advertising! kizoa is not free!

I wanted to make a slideshow as a present for my sister. So I went online and found Kizoa website and it was supposed to be free. So I spent hours on making the video and when I wanted to download it I was told that I have to pay $30! Then I tried to post it on Facebook, but was not able to do that without paying. No way I'm paying for that! I could have...

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A
1:50 am
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Kizoa - this is not a free service

I went online and found Kizoa website. I wanted to make a free slideshow for my 70 year old mothers' birthday. I checked the reviews about Kizoa and was very impressed. So I decided to give it a try, because it also stated that service is absolutely free. I spent days working on that slideshow and then realized that I cannot actually download the video or...

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S
10:02 pm
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Kizoa - scam

I was stupid and didn't check them on the web before paying for their services.The same things here. I spend hours and hours creating that f..ng video. Payed as they asked me on their web site. Then been told I will get a details on my email how can I download my video. But its two weeks gone, no money no video no respond, most of all. I can’t log in in my...

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Kizoa contacts

Phone numbers

+33 174 875 483 +1 844 898 4403 More phone numbers

Website

www.kizoa.it
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