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Ordered Pro Watch and received. One month later they tried to charge my credit card for $39.99. I called and asked what that was for and was told for the subscription to the app. I never ordered, nor authorized a subscription, nor was informed there was a subscription. The website DOES NOT say anything about a subscription either. I was able to catch the charge in time and only had to contact their customer service and it was cancelled before they received any payment. I was also given a whopping $12.49 refund to not return the watch.
Buyer beware, as this is truly some sort of scam in my books.
I will be watching this further to make sure no other charges will show up.
Country of complaint: United States
Kinetic Pro Watch: I think it is unfair to continue to deduct $39.99 from peoples account. You did not tell us me it was a subscription. You sort of deceive people to buy and pay for your product and continue to pay monthly for the same product. Please stop any further deduction from my account. I will mail back your watch to you please. The watch has not contributed any improvement to my health.
I can not find an address where to return the watch. and how do I get them to stop charging me for the watch does not work