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Keller Williams Realty

Keller Williams Realty review: worst full service agents ever

G
Author of the review
9:38 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Worst Full service agent ever
This was my worst experience with a "full service agent" ever
The bare facts:

1. The agent I hired did not show up for the inspection
2. The agent I hired did not show up for the walk through
3. The agent I hired did not show up for the closing.
4. The agent I hired gave me a $500 rebate when I expected $5390 and was promised.
5. When the agent was made aware of the problems, she said it was not her problem and told me not to contact her anymore.
6. Emails and phone to the broker she referred me to too took up to 10 days for a response or were simply ignored
7. Emails and phone calls to Keller Williams corporate office in Texas went unanswered.
8. The inspector the agent recommended missed some very obvious problems. He was so embarrassed he offered a refund.

Update by George BUrdell
Feb 01, 2010 9:39 pm UTC

I had a bad experience with KW as well. Avoid them like the plauge

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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