JPay’s earns a 3.1-star rating from 38 reviews, showing that the majority of clients are somewhat satisfied with money transfer services.
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I am really very unhappy with this application, I uninstalled it more than 3 times and reinstalled and still it asks me to update the app
I am really very unhappy with this application, I uninstalled it more than 3 times and reinstalled and still it asks me to update the app because it is not working well, and when I enter my App Store it does not ask me for an update, now that I do it now that for me it is urgent to use this application
The worst application I have seen in my whole life and I still use it for my brother but it is very unpleasant to be spending money on an application that steals your money messages arrive when they feel like it sometimes they do not arrive and still charge them Right now the application demands that I have to update for the new version and my phone is an iPhone XR and is not giving me the option to update now I ask the developer of this application How the heck will I be able to update the application then
It is a painful application, one uses it because you need to communicate with the family member, 10 messages arrive 4 so repeat the same words you call them and the operators do not know what explanation to give you, in my case I have been trying to talk with the user for a month supervisor, the man seems to not like his job very much because if he is not in a meeting, he had to leave, it seems to me a robbery and a huge disrespect
The complaint has been investigated and resolved to the customer’s satisfaction.
Tablet for fl doc inmate
I filed a complaint with you March 2022. Complaint # [protected]. My husband, Michael Blackmon, DC #702753, was to receive a new tablet in Dec 2021, after his broke. Each time he filed a complaint, or grievance, with JPay, he was given the standard response that it will be shipped within 21 days. It is now past mid-June, and he has not received that tablet yet!
No resolution was received from the complaint I filed in March. Can you please help?
This is ridiculous!
Terry Blackmon
spouse of Michael Blackmon
[protected]@gmail.com
Desired outcome: I want my husband to receive the JPay tablet he was promised back in Dec 2021
JPay reviews 0
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About JPay
One of JPay's most popular services is its money transfer system, which allows family members and friends to send money to inmates quickly and securely. This service is available through JPay's website, mobile app, and kiosks located in correctional facilities across the country. Inmates can use the money to purchase items from the commissary, pay for phone calls, or even save for their release.
JPay also offers email services, which allow inmates to communicate with their loved ones electronically. This service is available through JPay's website and mobile app, and messages are typically delivered within 24 hours. In addition, JPay provides video visitation services, which allow inmates to have face-to-face conversations with their loved ones without leaving their cells. This service is available through JPay's mobile app and requires a webcam and internet connection.
JPay also offers a variety of educational and entertainment content, including books, music, and games. Inmates can access this content through JPay's kiosks or through their personal devices if they have access to JPay's secure tablet program.
Overall, JPay provides a valuable service to inmates and their families by offering a variety of convenient and secure ways to stay connected. The company's innovative technology has helped to streamline the process of sending money and communicating with inmates, making it easier for families to stay in touch during difficult times.
Overview of JPay complaint handling
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JPay contacts
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JPay phone numbers+1 (517) 373-3821+1 (517) 373-3821Click up if you have successfully reached JPay by calling +1 (517) 373-3821 phone number 0 0 users reported that they have successfully reached JPay by calling +1 (517) 373-3821 phone number Click down if you have unsuccessfully reached JPay by calling +1 (517) 373-3821 phone number 0 0 users reported that they have UNsuccessfully reached JPay by calling +1 (517) 373-3821 phone numberGeneral Counsel
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JPay social media
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