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Jonas Paul Eyewear
Jonas Paul Eyewear Customer Service Phone, Email, Contacts

Jonas Paul Eyewear
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jonaspauleyewear.com
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1.0 2 Reviews

Jonas Paul Eyewear Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Jonas Paul Eyewear at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Jonas Paul Eyewear reviews & complaints 2

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Newest Jonas Paul Eyewear reviews & complaints

ComplaintsBoard
H
2:19 pm EDT

Jonas Paul Eyewear Glasses headache

Absolutely disappointed in their brand. Within 2 weeks of my son receiving his first pair the metal part unglued and was hanging out. At no fault of my son because he’s been very careful with the glasses.It’s the quality of the frame. I did not want to purchase the same ones again but I had to because otherwise I would have to pay again for the lenses too so they agreed to ship out a new wear under 90 day warranty free of charge. Ten days later I sent an email to find out where the glasses were, it turns out they never mailed it out. So just now they mailed it to me and said they’ll over night for the inconvenience. For sure I won’t ever recommend or buy glasses from them again.

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ComplaintsBoard
C
5:19 am EDT

Jonas Paul Eyewear Glasses did not fit

I am very disappointed with Jonas Paul Eyewear. I have ordered glasses for my son and the ones arrived were too small.
I contacted Jonas Paul Eyewear and told them that glasses did not fit and caused pain and they only apologized. When I asked for a refund or a replacement they said that their policy did not allow them to accept anything back.
I can't recommend this company because there is no way to return anything! But what if glasses arrive damaged or something, then what?
Their policy is absolutely ridiculous, I can't accept that.

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S
Shanerr
, US
May 09, 2023 8:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Place an order for the $1 frame try ons over three weeks ago. I paid extra for shipping for a total of $13.99 and have still not received frames or a response to the email I sent this so called company. I’d rate the service but there isn’t any. Stick to Zenni, this place is a trash scam.

Is Jonas Paul Eyewear legit?

Our verdict: Complaints Board's thorough examination reveals Jonas Paul Eyewear as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Jonas Paul Eyewear stands out for its commitment to quality and security. Clients considering Jonas Paul Eyewear should delve into its customer service record to gauge compatibility with their expectations.

Jonas Paul Eyewear earns 91% level of Trustworthiness

Perfect Trust Endorsement: Jonas Paul Eyewear achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Jonas Paul Eyewear. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jonas Paul Eyewear has claimed the domain name for jonaspauleyewear.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Jonaspauleyewear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jonaspauleyewear.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Jonas Paul Eyewear protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Jonas Paul Eyewear has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Jonas Paul Eyewear. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Contact Jonas Paul Eyewear customer service

Phone number

+1 (616) 920-1582

Website

jonaspauleyewear.com

Most discussed Jonas Paul Eyewear complaints

Glasses did not fit
1
(opinions to this review)

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