Jomashopbad customer service, used product

I purchased a tissot watch in august 2019. When I opened the box, the watch looks used and I found a hair inside. I contacted customer service, "dee" took my case. She wasn't really helful and when I requested a refund, I didn't get a response until I wrote her that i'm going to dispute my charge to credit card company.

After all the hassles, I made sure with her that I get a full refund, and of course, I only got a partial refund. When I contacted "dee" again (few times), she never responded. I mean if she's not going to do her job, what is she getting paid for? I am never shopping at jomashop again.

Oct 02, 2019

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