The complaint has been investigated and
resolved to the customer's satisfactionResolved Jimmy John's — rude employee
resolved to the customer's satisfaction
When we entered the building the staff seemed generally upset that we were walking in to bother them to have to make us a sandwich. I went with a friend who also realized the awkwardness when we arrived. We quickly ordered and paid, but seeing as I paid in one dollar bills and change seemed to make the one who took our order even more irate. I also came to order for a friend that was not there. Before I even had time to say I had another order he was asking the guy behind me what he wanted over top of me. My friend and I repeated several times "we still have another order, " but he only strained to hear the guy behind me and ignore us. Once he finally sighed and looked at us I quickly tried to order a veggie sandwich. As I read of the list of vegetables and cheese she wanted, he angrily stated that some of the items were not available. I hurried and got our sandwiches and left as soon as possible. I have never before been made to feel so badly by someone I was giving my business to. While the other employees smiled and thanked me I could not get over how terrible I felt for the way I was treated in the beginning. I seriously doubt I will ever go again to this particular Jimmy Johns for fear of feeling the way I do now again.