JacquieLawson’s earns a 1.4-star rating from 33 reviews, showing that the majority of e-card recipients are dissatisfied with greeting card experience.
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Disappointing Experience with Jacquie Lawson Cards: Poor Customer Service and Refund Issues
Hey there!
I recently signed up for Jacquie Lawson cards in anticipation of Easter 2021. Unfortunately, I ran into some trouble when I tried to send an e-card - I kept receiving a yellow notice stating that the recipient did not wish to receive my e-cards, regardless of who it was. Frustrated, I reached out to the company via email, but sadly received some rather unhelpful responses. At one point, they even suggested that I join again for a fee of ?15, as if that would magically solve my problem.
To make matters worse, I had asked for a refund three times with no luck. I find it incredibly disappointing that a company that I had previously trusted for years could treat their customers so poorly. I am now a former customer and feel quite unhappy with my experience. Oh, and for the record - I never did receive my refund.
Best wishes,
Clive Coleman from Gloucester.
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About JacquieLawson
One of the most remarkable features of JacquieLawson.com is the extensive collection of e-cards available on the platform. The e-cards are designed to offer a unique and personalized experience that cannot be found anywhere else. The team of talented designers at JacquieLawson.com has put in a lot of effort to create beautiful visual effects, animations, and music to make these e-cards stand out.
Another great aspect of JacquieLawson.com is the user-friendly interface. The website is designed in a way that makes it easy for users to navigate through the platform. From the homepage, users can easily browse through the different categories of e-cards, select the card they want, and send it to their loved ones within a few clicks. The platform is also accessible from different devices, making it easy for users to send e-cards while on-the-go.
In addition, JacquieLawson.com provides a hassle-free experience for users who want to send e-cards. Users can easily purchase a subscription for the platform and get access to unlimited e-cards. The website also saves the contacts of the recipients, making it easier to send e-cards to them in the future.
Overall, JacquieLawson.com is a top-rated e-card platform that provides a unique and personalized experience to its users. The e-cards are beautifully designed, and the platform is easy to use, making it an ideal choice for anyone looking to send e-cards to their loved ones.
Overview of JacquieLawson complaint handling
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JacquieLawson Contacts
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JacquieLawson emailshelp@jacquielawson.com94%Confidence score: 94%Supportcards@jacquielawson.com77%Confidence score: 77%
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JacquieLawson social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 15, 2025 - View all JacquieLawson contacts
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I am a paid up customer. of Jacqie Lawson In order to get information about possible missing cards, they have asked for my charge card information.
Dear Madame,
I no longer want to order cards on your site .
So, I would be grateful if you would please repay me the amount of
29.55 euros that was taken from my bank account in December.
I tried reach you several times without success since this date.
Hope you will pay back me this amount.
with my early thanks.
Best regards.
Rolande BRUN
I love Jacquie Lawson cards, and I've just renewed my subscription. I don't remember its being so expensive 😳.
If you'll pardon an American using basic Brit, I DO NOT want to copy your bloody biscuits. I want to make my own!