Jackson County Health Department [JCHD]

I was becoming horribly ill due to mold in my apartment at The Villas in Cullowhee. I called Jackson County Health Department on the morning of the 17th of June 2011. A woman identifying herself as Gladys answered. When I explained the situation, I heard her whispering to someone, and then she hung up. I took me a minute or so to realize she had hung up. I thought I better call her back because I could not believe she had actually hung up and we just must have gotten disconnected. I got another woman I started to explain the situation and she just began yelling "Where are you calling from MAM!" She demanded to know why I was calling the Health Department, and I asked "Don't you inspect or test mold?" She then began yelling about how they did not test mold. She claimed all they could do was come look, but would not agree to actually come and look. I finally asked for her name and she said it was Tonya Howell.