J Blanton Plumbing Customer Reviews 12
Pros and Cons of J Blanton Plumbing: A Review Breakdown
J Blanton Plumbing is an excellent plumbing company that offers top-notch services to its clients. Its overall rating is quite positive, and customers have shared their satisfaction with the company's work. Their plumbing technicians are highly skilled and are known for their professionalism, efficiency, and courteousness.
Customers have praised the company for its quick response times, which have helped them avoid major plumbing disasters. They have also appreciated the company's competitive pricing, transparency, and honesty in their dealings.
J Blanton Plumbing's services range from routine maintenance to emergency repairs, and they have garnered a reputation for being particularly skilled at handling complex plumbing issues. Their comprehensive knowledge in the field is reflected in the positive feedback they have received from customers.
Overall, J Blanton Plumbing has consistently maintained a high level of customer satisfaction and expertise, making them a dependable choice for all plumbing needs.
Very professional, knowledgeable, and courteous service when replacing our water heater in February
Very professional, knowledgeable, and courteous service when replacing our water heater in February. JBlanton also replaced a bad shower valve last summer. Definitely would use the company again.
The complaint has been investigated and resolved to the customer's satisfaction.
My real estate agent recommended J ***
My real estate agent recommended J ***. Kyle can quickly to replace my toilet in my new home. He explained everything and was quick, efficient and polite. I will definitely call them again if needed.
The complaint has been investigated and resolved to the customer's satisfaction.
The team was on time, thorough in explaining my options and how they will complete the job on a timely basis
The team was on time, thorough in explaining my options and how they will complete the job on a timely basis. They are my go to plumber for any and all Issues I have. I strongly recommend them to anyone!
The complaint has been investigated and resolved to the customer's satisfaction.
Seamless process, done in basically one day. They explained everything thoroughly and kept us updated. Definitely recommend!
Chip was prompt and professional. He identified a potential maintenance issue with our sewer lines and quickly prepared a quote to have it fixed.
On time and on budget, first class installation with courtesy service technicians.
Everything was great
Everything was great. I was not expecting the quote to be as high but there's not much to do about that. Assessed and completed job in less than 24 hours. Had a toilet flange repair performed by Craig, and he was great.
The complaint has been investigated and resolved to the customer's satisfaction.
Worked with for several years in 2 different homes. Great professional & fast service!
Very reliable and timely. Price was good, too. I would use them again.
Neighborhood plumber, easy to make an appointment, serviceman knowledgeable and friendly, job completed in a timely and successful manner.
Explained what he was doing and why pipe are positioned certain ways
Andrew is the man; his positive attitude and friendly demeanor were great
Andrew is the man; his positive attitude and friendly demeanor were great. Andrew knows everything about plumbing and is ready and willing to inform and educate you J Blanton Plumbing will continue to be my go-to for plumbing needs.
The complaint has been investigated and resolved to the customer's satisfaction.
Outstanding, dependable service on both occasions that I have needed J Blanton in the last 15 months
Outstanding, dependable service on both occasions that I have needed J Blanton in the last 15 months. Pricing has been lower than competitive bids and there has been no need for corrective follow-up on their part. They are now and will continue to be my go to plumbing service.
The complaint has been investigated and resolved to the customer's satisfaction.
Great service and work by Lou!
Great service and work by Lou! I had an emergency pipe leaking through the wall all over my floor late on a Sunday night. Lou came within 2 hours of calling, explained what was happening and why and fixed it promptly. He was professional and fun to talk to. If I need plumbing work done again I will call J Blanton. Ask for Lou!
The complaint has been investigated and resolved to the customer's satisfaction.
These guys did such a great job with the difficult conditions my condo produced
These guys did such a great job with the difficult conditions my condo produced. Chip and Rob were always on time, super respectful of me, my condo, my 3 super friendly dogs, and of social distancing standards and mask wearing. Thanks so much for providing a service redeeming all the terrible experiences with plumbers before you.
The complaint has been investigated and resolved to the customer's satisfaction.
My neighbor called J Blanton Plumbing to rod the sewer lines in the building
My neighbor called J Blanton Plumbing to rod the sewer lines in the building. Their rod ended up coming up through my toilet and breaking it. J Blanton stated that they are not responsible for what their rod does after it enters the sewer line. Now I'm on my own to replace a toilet that was broken by a plumber that I didn't call. AVOID THIS COMPANY AT ALL COSTS!
The complaint has been investigated and resolved to the customer's satisfaction.
We use J Blanton Plumbing for all of our plumbing needs
We use J Blanton Plumbing for all of our plumbing needs. I can't say enough good things about Jake Blanton. He was very prompt in coming out on a weekend when we called. He was 100% knowledgable about our issues and answered all of our questions. Turned out we didn't really need a sewer rodding. Although he did rod a little bit and got out a few roots, he didn't even charge us at all! So appreciative of this company! Highly recommend!
The complaint has been investigated and resolved to the customer's satisfaction.
One of my tenants had a leak coming from their bathtub faucet so I decided to call this company
One of my tenants had a leak coming from their bathtub faucet so I decided to call this company. Jake and Clayton came to my property the next day and assessed the problem immediately. They told me the total cost for repair and they also notified me of another problem in terms of the bathtub drain which had a massive accumulation of hair. They were able to perform the repair as well as rodding out the blockage in the bathtub drain. Both Jake and Clayton were very professional and the work that they provided is covered under warranty. Jake also gave me a possible estimate of some work I wanted to do in my basement. I was very pleased with everything that happened today with J Blanton Plumbing and definitely will use them in the future.
The complaint has been investigated and resolved to the customer's satisfaction.
J. *** just contacted me - well, they emailed and texted me but addressed it to some other name - to ask me to review a job they did two
J. *** just contacted me - well, they emailed and texted me but addressed it to some other name - to ask me to review a job they did two years ago that I already reviewed on Google after their guy bullied me into doing it. As they summarized it, the job was "sewer line hydro-jetting, and valve maintenance" - taken on its own, it was satisfactory, but it's a pretty low bar for anyone licensed to do plumbing work, and there are plenty of alternatives to ***. As blandly satisfactory as it was, the jetting and maintenance were not the only components of the experience. Their guy told me that the only way to stop the back ups was to run the line along the basement ceiling instead of under the floor. OK, but we had just spent $15K with *** the previous year to solve this problem "once and for all." He acted as though, perhaps, the clearly superior ceiling solution was a new innovation since the $15K work they did, and then added that he "remembered" that *** tried, but just could not pitch the line to the optimal angle for flow. They COULD NOT pitch it appropriately, poor dears, in those Dark Ages of 12 months ago. All the while, he was putting *** stickers all around my basement on systems he thought *** should be servicing for us, then gave me a sob story about how I needed to fill out a customer satisfaction review and give him five stars so he could beat out another guy with whom he was running neck-and-neck in the ratings game for some trip prize. He insisted that I get on my computer RIGHT NOW and fill out the survey, and I was afraid he wouldn't leave until I did so. He sat down right behind me and watched me log into my computer and access the survey, which was only about as creepy as being pressured into doing the survey right away in the first place (and seeing all these *** stickers growing in my home.) Needless to say, we have not used *** in the two years since then, but that does not stop them from sending requests for additional reviews to me (or to some other guy who they think uses my phone and email address?). We had used them for 14 years, but this experience made me realize that they probably just think of us as a gullible cash cow. (One star because ComplaintsBoard.com does not allow 0.)
The complaint has been investigated and resolved to the customer's satisfaction.
Most discussed J Blanton Plumbing reviews
Everything was greatRecent comments about J Blanton Plumbing company
Very professional, knowledgeable, and courteous service when replacing our water heater in FebruaryWe are here to help
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Before anything is read, the women that work in the office Jen and Carroll are super. The problem is that the manager Matt has no respect for them or their jobs. I have called Blanton at least a dozen times and they always tell me they'll forward the information to Matt and he'll get back to me. Matt hardly ever does forcing me to call Jen and Carroll again and again. I find that deplorable. I assume now he's a lower management employee with no real authority, because he needed approval from the Blantons to reimburse me for the damage. Which was unsatisfactory. All I got back was the $60 I gave the nice, young, inexperienced, incompetent plumber they sent to my house. I originally thought I was calling *** only to find out it was bought out by Blanton. I had problems with them in the past, but it was Sunday and I needed the leak fixed. They sent a young inexperienced kid to my house. I gave him my best guess that the water was coming from a spout on the side of the house. He then checked out the spout and decided that was the issue. He made two holes in my utility closet, said he saw the leak but then he didn't. Then he made a hole where the wall was completely dry in the finished part of the basement. Obviously it was dry the issue wasn't there. Then he said the bad news was that he would have to go upstairs and cut a hole in my living room. I found it amusing that he thought I would let him do that after destroying my man-cave wall. I got him to stop, he said fine, the bill was $120 for the 2 hours he needlessly punched holes in my walls and that would be deducted in the future from his $850 some estimate when the work was done. I paid him half, he took it and said his boss would constantly be calling me for the rest. He was totally wrong. An hour later I was able to get an older, experienced plumber who found the problem in 5 minutes. He checked the spout said the pressure was too strong for a leak. Went into the closet, cut a little more ceiling and found the water hose to the fridge leaking. Repaired in less than 10 minutes for $185. His motto was "follow the moisture." Simple. I asked Blanton for $300 to repair my finished basement wall and I would fix the closet which is where the fix was actually performed myself. They admitted their incompetence by refunding the $60, but also showed their cynical attitude by refusing to take responsibility for the finished wall.