CB Vacuum Cleaners iRobot Complaints #2-21

iRobot review: Supplies that don't fit

Pam*R of US

Nov 02, 2026 7:08 pm UTC

Verified customer

Featured review

I purchased iRobot j7 in 2022. It has never worked well and I've made several calls to customer service. Today, I needed to replace the filter and opened a new box of filters I purchased from iRobot website in 2024 for $29.97. THEY DID NOT FIT. This is 2026, but I didn't need to open this box because I used other filters that came with a supply kit I ordered and that came with a new dust bin I had to buy. This company wouldn't stand behind their own accessories. WHY? So I am totally disguisted with them and would not recommend their product to anyone and I plan to disgard this iRobot and buy another brand.

Claimed loss: $29.97 plus I don't have any filters to replace the last one I had in the equipment.

Desired outcome: I just want some filters for my iRobot that fit.

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iRobot Contacts

iRobot phone numbers

+1 (800) 727-9077

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Customer Service

+1 (877) 855-8593

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Technical Support

+1 (781) 430-3000

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+44 208 865 3171

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United Kingdom

+353 12 475 428

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Ireland

+43 19 282 220

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Austria

+32 24 012 374

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Belgium

+45 89 884 195

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Denmark

+33 176 773 542

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France

+49 692 2223 6532

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Germany

+31 107 131 884

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Netherlands

+351 211 200 414

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Portugal

+7 495 921 3992

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Russia

+34 917 699 519

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Spain

+46 850 644 369

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Sweden

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iRobot emails

cvaida@irobot.com

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iRobot address

8 Crosby Drive, Bedford, Massachusetts, 01730, United States

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