The complaint has been investigated and
resolved to the customer's satisfactionResolved Iowa Steak Company — bad steaks poor customer service
resolved to the customer's satisfaction
I bought assorted steaks from Iowa Steak Co and would never again! The rib-eyes were not only tough, but tasted like a weird bologna. The strips were tough as nails--hardly, if at all edible. I called and left a message and did not get a returned phone call. I called days later and left another message--still no one called back. I called today and was passed on to a man (boss or manager?) who said he had no record of my calling before and that I should have called sooner. Keep in mind, I am well within my year of purchase. Supposedly, someone--whose only job is to exchange steaks, is going to call and set up an appointment to exchange. I have never worked for the company. I am simply a person who was accosted while driving, and decided to try the Iowa Steak Co's steaks.