Interior Define Homeowners And Decor Enthusiasts Reviews and Complaints of swatches.interiordefine.com

Latest Reviews and Complaints

Bob Wimberg of Hillsboro, US

Dec 01, 2022 8:24 pm UTC

Interior Define Sofa

Interior Define in Chicago IL. I ordered a sofa about 6 months ago.

I expected it to take 4 to 5 weeks as it is custom.

They sent an email apologizing for delays due to shipping and continue to blame covid.

The biggest issue is they have no answers and I need my sofa.

Now they are not answering emails or returning phone calls and that says to me that I may be being scammed.

I want my sofa. If they cannot get it or give me an absolute on the time then I want my money back so I can buy one some place else.

Desired outcome: sofa delivered or money back

Read full complaint

Hide full review

How responsive is Interior Define's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Interior Define is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Interior Define's silence.

Sort by:

5514 of Grapevine, US

Nov 18, 2022 1:33 pm UTC

Verified customer

Interior Define Furniture order

I along with what seems like hundreds of others have placed a furniture order in 2022. I see some as early as February and ours placed in July, and no one is getting any orders processed. Only delays that keep pushing orders back further and further almost up to a year out. All of these orders have been pre-paid to the company with no resolve. Can't get a hold of anyone at the store, the representative that took the order or anyone else. Only pre-recorder messages. promising a call back that doesn't occur. This company has taken thousands of dollars from multiple clients with no help in getting anything resolved. They need to be stopped immediately and refund every person with interest!

Desired outcome: 100% refund of order placed.

Read full complaint

Hide full review

Interior Define earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Interior Define to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Interior Define is known for their high standards and safety. If you're thinking about dealing with Interior Define, it's wise to check how they handle complaints.

Interior Define has registered the domain name for swatches.interiordefine.com for more than one year, which may indicate stability and longevity.

Swatches.interiordefine.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Swatches.interiordefine.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Swatches.interiordefine.com you are considering visiting, which is associated with Interior Define, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

That one swatches.interiordefine.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
Swatches.interiordefine.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The swatches.interiordefine.com may offer a niche product or service that is only of interest to a smaller audience.

Interior Define specializes in customizable furniture, offering a variety of sofas, sectionals, and chairs. Customers can select from numerous fabrics and leathers to personalize their pieces. The brand provides an online platform for design choices and also operates showrooms for in-person viewing.

Interior Define has received 2 complaints on ComplaintsBoard. The first reported case, Furniture order, was published on Nov 18, 2022, and the most recent complaint, Sofa, was posted on Dec 1, 2022.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 2 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

👉 Submit a complaint about Interior Define

Collect Your Trust Badge

Be recognized for outstanding customer service

Interior Define Contacts

Interior Define phone numbers

(872) 802-4119

Click up if you have successfully reached Interior Define by calling (872) 802-4119 phone number 0 0 users reported that they have successfully reached Interior Define by calling (872) 802-4119 phone number Click down if you have unsuccessfully reached Interior Define by calling (872) 802-4119 phone number 0 0 users reported that they have UNsuccessfully reached Interior Define by calling (872) 802-4119 phone number

Interior Define emails

support@interiordefine.com

100%
Confidence score: 100%

Interior Define social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 20, 2026