Menu
INTEC College
INTEC College Customer Service Phone, Email, Contacts

INTEC College
reviews & complaints

www.intec.edu.za
www.intec.edu.za

Learn how the rating is calculated

1.1 373 Reviews

INTEC College Complaints Summary

7 Resolved
366 Unresolved
Our verdict: If considering services from INTEC College with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for INTEC College has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of INTEC College. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

INTEC College reviews & complaints 373

Sort by:

Newest INTEC College reviews & complaints

ComplaintsBoard
K
5:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College distance learning

Good Day,

I have been trying to get information regarding exams, submitted assignments and general questions answered by Intec,

I have sent countless emails over the past 3 months and have received zero feedback. I gave the call center a call as was told that its not their job to find out why I ma not getting answers. I have registered for exams and payed R900.00 for two exams which were listed on the registration form, when I called in to find out when I would be getting my exam confirmation letter I was told I am only writing one and that I can not get refunded, I then asked if the college could be a little more open and helpful as the documents sent to us make no sense and we are always left in the dark - the nice lady put the phone down in my ear and that was that.

I would appreciate that either the college start doing their job which I have paid for or refund me the R20 000.00 I paid at the star.

Read full review of INTEC College
Hide full review
ComplaintsBoard
N
6:59 am EDT

INTEC College communication is so bad, its annoying!!!

Good Day
Intec dont answer emails nor calls, its really annoying
I ask for tutor no one responds
I ask for guidance on what to study because sso many manuals no one answers, they send me 2015 /2016 or 2017 question papers none of this comes in exams
I am studying all these manuals but only a ssmall portion of work is in exams
what guidance do you give your learnersh,
they dont add my June assignments and when I get my results it shows 0
I submitted on time,
intec you are such a disappointment because im working and studying but you give me more stress
I will not recommend anyone to study at Intec, just need to finish thiss diploma

Read full review of INTEC College
Hide full review
ComplaintsBoard
V
3:23 pm EDT

INTEC College i've been qualified since march 2018 and still not received my certificate

I feel I've been frauded and misled by Intec . I was promised my certificate to practice as an ECD 6 months after completing my course. It's 18 months now. I'm getting told story after story. Everyone resigns whom I'm dealing with they hang up the phone on me coninuously. Team leaders don't come to the phone. I'm sitting unemployed because of them. I can't apply for the jobs without my certificate which I paid for and worked for. I was definitely f rauded. This is a bad company. Fraying the people

Read full review of INTEC College
Hide full review
ComplaintsBoard
P
12:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College no certificate

I have been waiting for my certificate with Intec College since March. They promised me that I would receive my certificate within the period of 3months and it's been 7months. What annoys me the most is that I don't even get communication in what's going or happening with regards to the certificate. I can't even apply for jobs or internship because I have nothing to show that I did the course. I really need my certificate and I'm hurt and disturbed by how Intec College could do such to its students. And I swear I would never recommend this college to anyone I will always try and discourage anyone who wants to study with Intec not on my watch they will after the treatment I have received I would not let them hurt or harm anyone else ever again maybe those whom I don't know

Read full review of INTEC College
View 0 more photos
Hide full review
ComplaintsBoard
T
9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College fraudulent registration

I went to Intec college to enqyiiee about a national diploma I wanted to pursue. I explain to the student consultant that before I could be registered I would have to be reassured that I would be credited for previous modules I had completed at a different university. Whereupon I expressed that the fee structure in the prospectus would have to be reduced because I wasn't going to do the full programme, but the outstanding ones. He gave me a new fee structure of R9, 280.

At this point I was happy about this because my remsining modules were not subsyanrisl and almost half of the programme.

He furnished me with forms that were intended to check my credit worthiness and even texted me after hours to ensure that I filled in the forms.

He sent me whatsapp texts saying that I was delaying the process and that I was likely stalling the credit check because I thought that he was going to register me.

He used these documents anyway to register me behind my back and because I was intimate by the colleges hostility. I paid R3, 800 into their account. I then sent them emails and called them for a period of almost a week.

It's then that I realised that I had been scammed. I sent the student consultant to send me proof of registration and he did so in day or 2. I went onto their student portal and learnt that I had not been register for my outstanding modules, but only 3 of the modules.

He had misrepresented the facts and the proof of registration form also didn't reflect the contents of what was discussed in our consultation.

They now want to give me barely a fraction of the money I already paid to them.

Please assist.

Read full review of INTEC College
Hide full review
ComplaintsBoard
B
4:55 am EDT

INTEC College lack of student support

I am a new student that enrolled for my first year in 2019 about 2 months ago.

I've sent my first assignment in on 21/08/2019 whereby I have not received any confirmation that my assignment has been received. On 12 september I contacted the student support to follow up on why I haven't heard anything relating to me assignment whereby the consultant confirmed that the email address given on the assignment sheet as well as on the website "does not always work"… she gave me a new email address where I need to resubmit my assignment to, which I have done, yet again after a few follow up emails, no feedback.

Just to make the matter even more frustrating, I registered to write my first exam in november. I submitted the form and asked that whom ever receives my mail needs to please acknowledge receipt of my email, still nothing….

I have logged queries on the "tutor support" section on the portal and guess what…. No feedback…..

I paid my entire first year and my 5 exams upfront when I enrolled. I was under the impression that because I received such fantastic service from the consultant that assisted me with the enrollment that I would receive good service from all the other departments…. Apparently the joke is on me.

None of the email address I email even reads my mails as I put a read-receipt on every single email I have sent to intec.

I even placed a complaint on hello peter…. And surprise… no feedback…..

Does anyone in the assignment, tutors, exams registration or student support actually work there still? I am extremely disappointed in intec. It feels to me that the students doesn't mean anything to the institute at all. If only I knew that this was the type of service that I would be getting, I would have spent my money somewhere where students actually matter and not just their fees.

With a general query that a student has, you struggle to get hold of anyone but I can guarantee you, let a student miss one payment, then all of a sudden you will get action from intec.

All I only wanted to know was has my assignment been received and has my exam registration form been received? I have not made a payment for my exams because of the fact that it has already been paid…

Read full review of INTEC College and 2 comments
Hide full review
2 comments
Add a comment
L
L
Leanne Roma Smith
, US
Oct 21, 2019 3:01 am EDT

I UNDERSTAND YOUR FRUSTRATION... THEY ARE PATHETIC!

I signed up with Intec beginning of 2019 - this is my first year so i am basically clueless have no idea what is going on - its time for exams now - my luck - i had to phone them 50 times a week - send 100 emails - and to date i have not received any assistance. I am writing 2 subject on the same day at the same time - explaining this to Intec is tricky... they are CLUELESS! I completed a "Exam entry form" and paid the same day... the chosen centre was Boksburg... i only received my confirmation letter today (which is still wrong .. HAHA!) ... after numerous correspondence says that same was supposed to be received by the 11th... AND GUESS WHAT ... the exam centre given is Bethlehem... the person that helped me with student registration disappeared without informing me... after numerous attempts calling him... i found out he no longer works with intec ...i can carry on forever.. but let's not :)

P
P
Portia Fielies
, US
Oct 14, 2019 2:04 pm EDT

I agree that Intec is not very good with replying to emails and student support are very poor, all my text books I needed to buy were either outdated, no longer in print and Iban no's incorrect.. I dnt think they care about the students, there work modules and information is outdated as well

I also submitted an assignment and to date have not received an acknowledgement either

ComplaintsBoard
N
4:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College overall service

We registered my son for his N1 Engineering Science in Jan/Feb 2019, since then I have had to contact them constantly with regards to information required for exams internal and external. These emails do not get sent to me, when the various registrations are open, and when I do phone to find out information, the agents have numerous versions of when, where and how the exams will be taking place. Now my son is busy with his external exams, also after a huge fight with them with regards to the registration of this internal exam, once again, if I had not called in on the 1st / 2nd of August, and would have waited for their correspondence to be sent, my son would have written his exam now. On phoning them today the 3rd of September, and as per documentation for external exam registration stating it is open in September for the November examinations, they advised me external examination registrations have been closed for November. Take note that I have not received any any information regarding this, unless I call in to get the information, then only will they send it to me. Now they also tell me that he will still not be eligible for the November external exams as he has not received marks for the internal exams. If its was the case and I have received all the relevant information for the other internal exams, my son could have written his internal exams earlier during the year in order for him to be able to write his external exam. Taking this into consideration, his N1 course needs to be completed in a year, and will expire in 1/02/2020, and they say that he will only be able to write his external exam next year April, that falls out of his course term, and so how I see it he has to re-register. My thought process with this, I paid little over R8000.00 for the course, for what, they do not send you any manuals, this you need to purchase personally, then when you do need need their assistance with regards to problems in the manuals, they never get back to you and you need to complete form on top of form, and still do not get back to you. Then you need to pay additionally for the internal exams and the external exams, SO WHAT DID I PAY R8000.00 FOR, NOTHING! I do not get the necessary service for that amount paid that I should, and they are playing with individuals education. This is unacceptable. And I need to get this resolved, asap.

Read full review of INTEC College
Hide full review
ComplaintsBoard
S
4:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College exam results

I wrote 4 exams in June and results were supposed to be released on Friday the 30th of August.
I have phoned every possible number I can find relating to intec and I still haven't received my results.
I have emailed and phoned continuously.
My course is paid for and I paid for those exams and should be allowed to know my results.
Absolutely nobody that I've managed to speak with has been able to give me any clarification or even assistance in this matter.

Read full review of INTEC College
Hide full review
ComplaintsBoard
L
4:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College no reply

I have enrolled at Intec College

I have payed a big sum of money the 15th of August, that is almost 2 weeks ago. After nagging, I got my student number only this past Friday,
till now I am not able to get access to the student portal. I have already asked that this be sorted out, but not getting any response.

Would you please be so kind to assist.

Read full review of INTEC College
Hide full review
ComplaintsBoard
I
6:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College Service

Good day

I hope I'm at the right places. I'm at the point where I want to lay an complaint on the complaints board. At this point of time I don't want to deal with Intec, and will ask Merseta if there is another College that I can deal with.
Your attention to this matter is of most urgency!
If I have to attached all the email that I have sent to Intec, it will be 100 emails, therefore I will start from the beginning.

1. Joelene Naidoo Supply Chain Management Student Number [protected] did her re-write in June 2019 (4 subjects) Please be advised that the learner is registered for two exam subjects, therefore an amount of R900 must be paid for this exam fees. That was on the 16th May 2019. I'm still waiting for the invoice!
2. We are still waiting for the results (Your query was escalated to the Exam department for assistance) this is the email received.

3. Ruth Tjuma Student Number [protected] did her control test for Electrical Trade Theory N1, accordingly to Intec there is no marks for this and I'm not too sure if she needs to re-write the control test which I then needs to register her which I most properly missed the dead line for registration
4. Ruth Tjuma Student Number [protected] did her control test for Mathematics N1, accordingly to Intec there is no marks for this and I'm not too sure if she needs to re-write the control test which I then needs to register her which I most properly missed the dead line for registration

5. Accordingly to Rock of Springs and Intec there are no marks for my 2 apprenticeship which they re-wrote Mathematics N2 in June 2019. No results can be found. There contract with Merseta is only up to end December 2019, which they have to completed their Trade Test.
Simon Ditshego Id Number [protected]
Benny Maheso Id Number [protected]

Intec giving me wrong email address and wrong CEO names

Read full review of INTEC College
Hide full review
ComplaintsBoard
M
4:06 am EDT

INTEC College cancellations

I will never work with this college in my life. I am waiting 4 months now to cancel the product i took with them, but up until today i still did not receive any feedback. They cannot provide me with feedback, the cancelations department never takes calls no one knows how long this will take. They debit my account every month but do not get any service. Where can i report them to as this is getting out of hand?

Read full review of INTEC College
Hide full review
ComplaintsBoard
A
10:31 am EDT

INTEC College no study material after paying in full

I sent all the paperwork for a psychology course and paid the full course amount in full. I was told they would sms me my student number within 4 days. When I didnt receive it, I called again and was told that one of my papers I sent was unclear. I resent it and waited again. When I still didnt receive my student number, I called again and was told my certification was not certified. The lady told me it was getting taken care of and they will call me the next day. Then suddenly they started ignoring all my correspondence after that. I paid them almost 18000 rand and now I have no idea who to talk to to either get my study material or my money back

Read full review of INTEC College
Hide full review
ComplaintsBoard
L
2:54 am EDT

INTEC College examination results for november 2016. study material not received to date.

I registered with intec college almost waited 6 months for my study material, uppon the arrival of my material it was short. I had to make a choice to write most of my subjects and assignments with incomplete material. Some subjects i passed others i am still struggling with like Financial Accounting. I had to rewrite Economics and had redone my assignment as well because i failed in June 2016, so i wrote again in November 2016 .when i ask intec for my results they keep on sending the same results which i failed in June, no one listen or read the emails that i have send. Now i am told that my contract expired and no one can help me to write the last subject, which i am still waiting for books and i cannot do the assignment as well. I have been sick and now have depression because of Intec College. This matter will also be handed over to my attorney's soon.Please help i have all details and proof as well as contact details of management and staff that was unwilling to assist me

Read full review of INTEC College
Hide full review
ComplaintsBoard
D
5:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College poor /no feedback /poor communication / wrong statements

Hi there

I got 10% for Mathematics (3% for the one and 13% for the second) - this could not be. I can't register for external exams for I don't get any feedback nor is my calls or emails answered in this regards. I was also invoiced for three subject to be written but only applied and paid for two.

Any calls when answered is by a student support who CAN'T HELP YOU AT ALL.

The poorest of services I have ever received.

Read full review of INTEC College and 1 comment
Hide full review
1 comment
Add a comment
B
B
Bernardo Benica Jose
Johannesburg, ZA
Oct 12, 2023 5:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

What is wrong with intec? why such a poor communication?

ComplaintsBoard
S
1:21 pm EDT

INTEC College course transfer

I Failed matric so I was looking to further my studies without matric Intec college offered me Business studies N5 and promised to prove me with a student adviser. I got my study material and I started but I battled because the student adviser called me with a private number I asked him to send me his contact details (I didn't do accounting and business studies in high school)
He only got back to me in November and I had lost my interest the course was R13000.00 I asked to be transferred to business management the branch said I can I did what was required the feedback was that I don't qualify without matric I wanted to cancel and do matric again and come back to re register for the course I had paid more than R4500.00
But they wanted me to pay the difference plus 80% of that R13000.00
I wish I read all these reviews before I register with them even today I'm still paying R468.00 a month. I decided to stop the debit order
[protected]

Read full review of INTEC College
Hide full review
ComplaintsBoard
I
2:03 pm EST

INTEC College cancellation query

Good day, I registered with Intec college in October, paid my deposit and then in November I decided to cancel my registration due to waiting too long for study material and also change of heart towards distance learning, after submitting all the paperwork I waited for feedback, whilst waiting I finally received the study material, in December I contacted the person that delt with me many times, the only information I was provided with was my forms are under investigation, every single time, I tried phoning today as well, but switchboard kept on hanging up, then eventually they offered me a direct line which was also useless because it put me through to someone else, I received a message saying my debit order will be going off tomorrow and I can't deal with this anymore seriously it's pathetic, I don't have the money for this college and it's defenitely not of a good standard, I need the cancellation done.. I need my money please
Kind regards

Read full review of INTEC College and 2 comments
Hide full review
2 comments
Add a comment
R
R
Rosalia Makwela
, US
Jun 19, 2023 4:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Intec is clearly not professional,am going through the same expierence,with no one to help,not even their consultant which are rude.All they care about is money,I didnt even write one assignment and am supposed to pay,for what? For registering with them,I didn't even receive my study material.We can we go for help.

R
R
Reneviljoen02
, ZA
Mar 02, 2019 6:48 pm EST

Good day after more than 8 months cancellations and plenty phone calls they still deduct money from my account.
Many phone calls complaint they do nothing but steal money from you.
I didnt evem use my courseware at all I cancelled before it even arrived my friends told me not to use them because they good in taking money but never delivet which is completely true.
After so many months and deposit they still stealing my money from my account and use diffrent debeit order number.
Please encourage all your friends and family not to use intec collage at all. They are just taking your money even thou your under age and have no job.
They will tell you its oky they can help you and then yes help you by taking money from your account after ypu cancelled.
Very bad collage and not helpfull staff members.

ComplaintsBoard
M
7:47 am EST

INTEC College study material and student portal

I resgisterd the 29/11/2018 with Intec College for my Matric.

I have since had no response what so ever on who will be my student adviser or when my study material will be send to me..

I phoned them on the 2/01/2019 to find out when my stuff will be send to me as I am suppose to write exams in June and I have not gotten any material, my stuff has not even been released on my portal, they advised I must phone back on the 7/01/2019 as the lady dealing with the study material isnt in and will only be at the office on Monday.

I phoned them today 8/01/2018, where I just been put on hold the whole time and where they give me different numbers to phone the whole time.

I am also trying to find out where the center is that I have to go write my exams at and they just keep saying they cant help me and I should search for the place..

I really dont know and also not happy with their service!

Read full review of INTEC College
Hide full review
ComplaintsBoard
H
2:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College student services

Good day I am Belinda student number [protected].

All my assignments where handed in September month. I did receive only 6 Emails between the 21 September and the 5 October that state that I have pass. On the 20th of November I have asked when will I receive my certificate, we receive another email that say I have requested for your assignments to be returned to you as your certificate may only be requested once all subjects where passed. How can we only receive the assignments that pass and not the once that I failed. On 27 November we receive another email that state I did not pass the other
6 assignments. And that I have to re do it before the 30 December. Or I need to aske for extended time.
And the worse of all is I don't even have a outstanding balance on my account.
Now I should pay of extension also. (Why is the failed assignments only going to be sent this time after how long)
As we still didn't receive any post.

Read full review of INTEC College
Hide full review
ComplaintsBoard
D
12:15 pm EST

INTEC College academic assignments and communication

I enrolled with Intec with a hope of furthering my studies. Everything was good until i started doing my assignments.

After submitting 2 assignments no responses or anyfeedback its been 3 months i couldn't write any exam because i didn't how to prepare without seein how i did in my assignments.

I did email the assignments sections but as i said ive never received any response

Read full review of INTEC College
Hide full review
ComplaintsBoard
N
6:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

INTEC College Transferring module

Hi

I spoke to Jacquiline Hartley she was very rude and lacks professionalism and courtesy in performing her duties.
I was enquiring about transferring my module/course from Income Tax and PASTEL and she said I cannot transfer this as they expired in 2015 and the funds went down the drain with the course. I want to do Early Childhood development.

she said its unfortunate my money expired with the course.

how can I get my money back if not I would like it to be transferred to the next module I want to do

Read full review of INTEC College
Hide full review

INTEC College In-depth Review

Course Offerings:

INTEC College offers a wide range of courses to cater to various career paths and interests. Their courses are accredited and recognized, ensuring that students receive a quality education. The college also offers specializations and focus areas within certain courses, allowing students to tailor their studies to their specific career goals.

Quality of Education:

INTEC College provides high-quality education through effective teaching methods and resources. The faculty members are highly qualified and experienced in their respective fields, ensuring that students receive the best possible education. The college also offers comprehensive student support services to assist students throughout their academic journey.

Flexibility and Accessibility:

INTEC College offers flexible study modes, including online, distance learning, and on-campus options. This allows students to choose the mode of study that best suits their needs and preferences. The college also provides both part-time and full-time options, ensuring that students can balance their studies with other commitments. Additionally, INTEC College provides easy access to course materials and resources, enabling students to study at their own pace.

Affordability:

INTEC College offers competitive tuition fees and provides various payment options to make education more accessible. The college also offers scholarships and financial aid opportunities to eligible students, further reducing the financial burden. Students can expect value for money in terms of course content and resources, ensuring a worthwhile investment in their education.

Student Success and Outcomes:

INTEC College boasts high graduation rates, indicating the success of their students. The college also focuses on preparing students for their future careers, with a strong emphasis on employment outcomes. Graduates from INTEC College have a high employment rate and benefit from an extensive alumni network that provides ongoing support and guidance.

Student Experience:

INTEC College provides excellent facilities for on-campus students, creating a conducive learning environment. For online learners, the college offers a user-friendly online learning platform that enhances the learning experience. Students also have opportunities to interact with faculty and peers, fostering collaboration and knowledge sharing.

Customer Service:

INTEC College is known for its responsiveness to inquiries and support requests. They offer various communication channels, including phone, email, and live chat, ensuring that students can easily reach out for assistance. The college strives to resolve any issues or complaints promptly, ensuring a positive experience for students.

Industry Reputation:

INTEC College has a strong recognition and reputation within the industry. The college has established partnerships with employers and professional organizations, providing students with valuable networking opportunities and industry connections. Numerous alumni success stories and testimonials further attest to the college's industry reputation.

Technology and Innovation:

INTEC College integrates technology in teaching and learning, enhancing the educational experience. They utilize modern tools and platforms to facilitate effective learning. The college also provides opportunities for practical application of knowledge, ensuring that students can apply what they have learned in real-world scenarios.

Overall Rating and Conclusion:

INTEC College excels in providing a wide range of accredited courses, high-quality education, flexibility, affordability, and strong student support services. With a focus on student success and outcomes, excellent facilities, and a reputation within the industry, INTEC College is highly recommended for students seeking a comprehensive and reputable education. Whether students prefer on-campus or online learning, INTEC College offers a valuable educational experience that prepares them for their future careers.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

INTEC College contacts

Phone numbers

+27 861 173 173 +27 21 417 6700 More phone numbers

Website

www.intec.edu.za

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with INTEC College?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with INTEC College Customer Service. Initial INTEC College complaints should be directed to their team directly. You can find contact details for INTEC College above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about INTEC College. Discuss the issues you have had with INTEC College and work with their customer service team to find a resolution.