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10:26 am EDT
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Liberty Home Guard - Home warranty

This company is absolutely terrible! I recently opened a claim on my HVAC. It was a Friday and I was told I could use my own technician since they could come out that day. They arrived, diagnosed the issue, so I called to get approval as instructed. The amount of the claim was denied due to cost and I was told I would receive some options within 24 hours. I...

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3:35 pm EDT
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Frist Premier Hone Warranty - Supposed warranty for home = extra coverage

I've got way, way too much documented to "A T" on their deliberate scamming, scheme to fleece customers. They've refused service, sent repair folks who are incompetent, and refuse to pay when I had to call my own repair person who they refused to pay! They strung out one 'payment in lieu' which I did NOT agree to - when they - in writing - closed it in...

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5:11 pm EDT
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Auto Owners Insurance - Homeowners policy

I have a home Owners policy with Auto Owners Insurance and they have done everything possible to not pay a claim on wind and hail damage to my roof. I have file two claims. The first one they agreed to pay me for a partial roof which to me made no sense to me since the hold roof was damaged. The second claim was a recent claim since I again had hail and...

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7:18 pm EDT
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AAA of WA - Membership renewal method of payment

Hello Board of Directors, This is to let you know that I have been a member for years and was very satisfied until this year. I sent a check to pay for my increased membership $65 on 8/15/23, check # 10403. Expiration was 8/31/23. The issue is that I sent it to P.O. Box 91245, Bellevue, WA [protected]. Apparently, AAA charged my American Express credit...

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2:23 pm EDT
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WellCare Insurance - Plans

My friend and I started out with a call to Wellcare just to get the name of a plan that we saw advertising. We went to the operator first 10 minutes. We went to Customer Service 25 minutes. We went to the Customer supervisor 15 minutes and then we got transferred to prescription and they did not know anything we was talking about! She asked us for our...

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2:35 pm EDT
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Metropolitan Life Insurance Co - Life insurance

We have a life insurance policy owned in an irrevocable life insurance trust that was purchased in 2001. Since that time has disposed of its life insurance business and my agent has sold his book of business in the last year. It took numerous phone calls to receive the 1/31/2023 statement in late August 2023 when we discovered that the policy was about to...

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5:08 pm EDT
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Allstate Home Insurance - Home insurance

The kitchen walls, cabinets, and the living room wood floor in my house were damaged by a water leak from a faucet behind the refrigerator. I did not notice the leak until a small stream of water showed up under the refrigerator, but by then the drywall had soaked a lot of water, the cabinets had fungus and bad smell, and the floor wood was discolored. I...

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1:48 pm EDT
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Woodmen Of The World Life Insurance Co. - Company policy. No loyalty

i had an insurance policy since 1988 and paid faithfully all these years. A few months ago they started taking money out of the cash value. I received a letter last month stating the policy premium had went up and they were going to close the policy. I called today and they said it would be 600.00 to reinstate. The policy is is up at 85. They turned me...

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11:34 am EDT
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Safe-Guard Insurance Products - Gap insurance claim rejected incorrectly

I filed a GAP Claim with Safe-Guard for my car that was totaled in an accident. I have been notified that my claim was rejected. I have submitted all required documents but there was some confusion regarding my insurance company Mercury settlement. My insurance company requested a letter of guaranty from my credit union, Travis Credit Union. The letter...

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9:54 am EDT
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Dotsure Warranty Insurance - To fix my car and bring it back to me

hi Peter, I have a big problem a have taken a warranty last of last year 2021 , i have paid my insurance every month but now when it's my turn for my claims ,ihave putted claim in June that my car is not starting and i'm transporting children with my car but they have taken their time in July they have taken my car to be fixed but until today 01/09/2023 my...

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2:30 pm EDT
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Kurby - G6 kurby 100% warranty

I bought ours 10 years ago and it was supposed to be 100% fully covered and was even told by the sales man that it was covered if it broke and I want a lawsuit with company also because now there saying online only three years?liars I would never pay 2000.00 for a vacuum that doesn’t have a lifetime warranty I want a new Kirby or mine replaced of which is sitting for two years and doesn’t work a scam!

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2:01 pm EDT
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Sedgwick Claims Management Services Inc. - Auto-insurance claim

My car was hit by a driver driving an AVIS rental car. The accident took place in the city of Monterey Park in California. The other driver reported the accident to AVIS. The information he provided over phone was collected by AVIS and AVIS gave him a claims number. The insurance for AVIS rental cars is handled by Sedgwick Claims management Inc. My...

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3:08 pm EDT
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Eastern Funding - Insurance payoff

On July 5, 2023 i was involved in an accident which totaled my wrecker. I was told by the person handling my account "Alex" not to make payment on this account but to continue making payments on my other account. I made 3 payments in less than 30 days being I had extra money from the other loan getting put on hold due to the accident. When a payoff wa...

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8:57 am EDT
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Hallmark Specialty Insurance Company - Company provided np service and cost me money

BEWARE OF HALLMARK SPECIALTY INSURANCE COMPANY Hallmark/Precision was paid to represent me for my mother's medical bills to Medicare/CMS. Their intercession resulted in over $7000 in additional debts to Medicare. I had previously disputed all claims with CMS, who agreed with my disputes, resulting in a $0 balance. CMS told me these charges were permanently...

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3:27 pm EDT
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Optimus Warranty - Gap insurance sold by Hiley Mazda in Arlington TX

My experience with Optimus Warrant has been the worst I have ever endued in my personal and professional life. Never have I been subjected to such convoluted treatment that caused such mental aguish that led to emotional distress. It caused financial hardship that finally resulted in physical fatigue. I was victimized because I made the mistake of never...

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5:58 pm EDT
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Optimus Warranty - Gap insurance sold by hiley mazda in Arlington TX

Want to buy a car from Hiley Mazda, Arlington, TX? And do you want gap insurance coverage? BEWARE! They have contracted Optimus Warranty. Don’t forget that name. Gap insurance means they pay off the loan if the damage exceeds the value of the car, right……wrong. If you want gap coverage, be sure to get it elsewhere. By Hiley Mazda’s own admission they have...

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4:50 pm EDT
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Progressive Insurance CO - Customer service issues

I call 3 times on 8-4-2023 to get a price quote to add a car to my insurance policy. I had to repeat my request to all of them and and to repeat my request 4 times to one of them. Apparently an existing customer asking for a price quote on a new vehicle was asking to much and so they just hang-up. Even the phone computer was confused about my request. I...

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